order management

Estonian Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Estonian Speaking Customer Service Representatives in the manufacturing industry. This role is ideal for individuals who are passionate about customer service and have an interest in manufacturing processes and products. As a customer service representative, you will assist clients in Estonian, ensuring they have a smooth experience with our services and products.


Key Responsibilities

  • Handle customer inquiries regarding manufacturing services, product specifications, and order management via phone, email, and chat in Estonian.
  • Provide detailed information on product availability, pricing, and lead times.
  • Assist customers with order placements, modifications, and tracking.
  • Resolve any issues or complaints in a prompt and professional manner.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with production teams to provide real-time updates and insights to customers.
  • Stay informed about manufacturing trends and product offerings to better assist customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Slovenian Speaking Customer Service Representatives in the construction industry. This position presents a fantastic opportunity for individuals who are passionate about providing top-notch customer service and have an interest in the construction sector. In this role, you will assist clients with their inquiries, offering support and information in Slovenian, ensuring a positive customer experience throughout their journey.


Key Responsibilities

  • Handle customer inquiries related to construction services, projects, and product offerings via phone, email, and chat in Slovenian.
  • Provide accurate information about service options, pricing, and project timelines.
  • Assist customers with order management, scheduling consultations, and follow-ups.
  • Resolve issues and address customer concerns efficiently, ensuring satisfaction.
  • Maintain detailed records of customer interactions and document feedback in the system.
  • Collaborate with project managers and construction teams to enhance service delivery and customer experience.
  • Stay updated on industry trends and product developments to provide informed assistance.

Requirements

Job Skills

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Latvian Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Latvian Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are passionate about customer service and logistics solutions. As a representative, you will assist clients with their inquiries and ensure a seamless service experience in Latvian.


Key Responsibilities

  • Manage customer inquiries related to logistics and supply chain services, including shipping, tracking, and order management via phone, email, and chat in Latvian.
  • Provide accurate information about service offerings, pricing, and delivery timelines to customers.
  • Assist customers with the booking process, modifications, and cancellations of logistics services.
  • Resolve any issues or complaints promptly, ensuring customer satisfaction.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to ensure efficient service delivery and address customer needs effectively.
  • Stay updated on industry trends and company offerings to provide the best support to customers.

Requirements

Job Skills

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Latvian Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Latvian Speaking Customer Service Representatives in the Food & Beverage industry. This role is perfect for individuals who are passionate about food and beverages and enjoy providing excellent customer service. As a representative, you will assist customers in navigating their inquiries while delivering support in Latvian, ensuring they have a pleasant experience with our products and services.


Key Responsibilities

  • Handle customer inquiries related to food and beverage products, services, and promotions via phone, email, and chat in Latvian.
  • Provide information regarding product availability, nutritional information, and preparation instructions.
  • Assist with order management, including processing, tracking, and resolving issues.
  • Address customer complaints and feedback effectively to ensure customer satisfaction.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with internal teams to ensure timely resolution of customer inquiries.
  • Stay informed about industry trends and product knowledge to enhance customer interactions.

Requirements

Job Skills

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Dutch Speaking Customer Service - American Multinational Technology Corporation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives at an esteemed American Multinational Technology Corporation. This role is ideal for individuals who are tech-savvy and possess a passion for delivering exceptional customer service. You will be the first point of contact for customers, helping them with inquiries and ensuring a seamless experience across various technology products and services.


Key Responsibilities

  • Manage customer inquiries related to technology products and services via phone, email, and chat in Dutch.
  • Provide accurate information regarding product features, pricing, and troubleshooting steps.
  • Assist customers with account inquiries, order management, and technical support.
  • Resolve customer complaints promptly and effectively to maintain high levels of customer satisfaction.
  • Document all interactions and maintain detailed records in the CRM system.
  • Collaborate with technical teams to enhance service delivery and problem resolution.
  • Stay informed about product updates and industry trends to better assist customers.

Requirements

Job Skills

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Italian Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Italian Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who enjoy working in a fast-paced environment and are committed to delivering exceptional customer service. In this position, you will assist customers with their logistics inquiries and support them in navigating supply chain challenges while communicating fluently in Italian.


Key Responsibilities

  • Handle customer inquiries regarding logistics services, shipment tracking, and supply chain solutions via phone, email, and live chat in Italian.
  • Provide accurate information on service offerings, shipping rates, and delivery timelines.
  • Assist customers with order management, including status updates and issue resolution.
  • Document all customer interactions and maintain up-to-date records in the CRM system.
  • Collaborate with internal teams to ensure efficient service delivery and problem resolution.
  • Stay knowledgeable about logistics industry trends and best practices to provide informed assistance.

Requirements

Job Skills

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German Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for German Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is tailored for individuals who are dedicated to supporting health and wellness through exemplary customer service. As a representative, you will assist customers and healthcare professionals with inquiries about pharmaceutical products and services while communicating effectively in German.


Key Responsibilities

  • Manage customer inquiries related to pharmaceutical products, services, and regulations via phone, email, and live chat in German.
  • Provide accurate information on product details, availability, and usage instructions to customers.
  • Assist healthcare professionals with order management, prescription clarifications, and any service-related questions.
  • Resolve customer issues and complaints in a timely manner, ensuring high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for compliance and future reference.
  • Collaborate with internal teams to improve processes and enhance the overall customer experience.
  • Stay informed about industry trends, regulations, and Schering product offerings to provide knowledgeable support.

Requirements

Job Skills

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Dutch Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is delighted to present an excellent opportunity for Dutch Speaking Customer Service Representatives in the retail industry. This position is ideal for individuals who are enthusiastic about delivering top-notch customer service and thrive in a busy retail environment. As a representative, you will support customers in Dutch, helping them with inquiries regarding products, services, and order management, ensuring a satisfying shopping experience.


Key Responsibilities

  • Handle customer inquiries related to retail products, services, and promotions through phone, email, and live chat in Dutch.
  • Assist customers with order placements, modifications, and returns.
  • Resolve issues and complaints efficiently, ensuring a positive customer experience.
  • Document customer interactions accurately in the internal system for tracking purposes.
  • Collaborate with team members to ensure alignment on promotions and product availability.
  • Stay updated on product knowledge to provide accurate information to customers.

Requirements

Job Skills

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Italian Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is pleased to present an opportunity for Italian Speaking Customer Service Representatives within the manufacturing industry. This role is ideal for individuals who are passionate about supporting customers and ensuring their needs are met in a timely and efficient manner. As a part of our dedicated team, you will assist clients with product inquiries, technical support, and order management, all while providing exceptional service in Italian.


Key Responsibilities

  • Manage customer inquiries regarding manufacturing products and services via phone, email, and chat in Italian.
  • Provide detailed information about product specifications, pricing, and availability.
  • Assist customers with order placement, tracking, and any necessary changes or cancellations.
  • Resolve customer complaints and issues promptly while maintaining a positive customer experience.
  • Document customer interactions accurately in the customer relationship management (CRM) system.
  • Coordinate with internal teams to ensure timely delivery and resolution of inquiries.
  • Stay updated on product offerings and industry trends to provide informed assistance.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a vacancy for Portuguese Speaking Customer Service Representatives in the manufacturing industry. This position is perfect for individuals who are proactive, detail-oriented, and passionate about providing exceptional customer service. In this role, you will assist clients and stakeholders in navigating their inquiries related to manufacturing processes and products while communicating effectively in Portuguese.


Key Responsibilities

  • Handle customer inquiries regarding manufacturing products, services, and orders through phone, email, and chat in Portuguese.
  • Provide detailed information about product specifications, availability, and pricing.
  • Assist customers with order management, including tracking and delivery inquiries.
  • Resolve customer complaints and issues efficiently while ensuring a positive experience.
  • Accurately document customer interactions and maintain up-to-date records in the CRM system.
  • Collaborate with production and logistics teams to convey customer feedback and enhance service delivery.
  • Stay informed on manufacturing industry trends and company offerings to provide relevant insights to customers.

Requirements

Job Skills

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