order management

Spanish Speaking Customer Service for Automotive Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Spanish Speaking Customer Service Representatives for an esteemed Automotive Company in Greece. This role is perfect for individuals who are passionate about the automotive industry and have a strong commitment to providing exceptional customer service. As a customer service representative, you will engage with clients in Spanish, assisting them with inquiries related to automotive products and services.


Key Responsibilities

  • Handle customer inquiries related to automotive services, including vehicle information, maintenance, and troubleshooting via phone, email, and chat in Spanish.
  • Provide detailed information about automotive products, warranty policies, and service options.
  • Assist customers with appointment scheduling, service tracking, and order management.
  • Resolve customer complaints effectively while ensuring satisfaction and loyalty.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal teams to ensure timely and efficient service delivery.
  • Stay informed about automotive trends and product knowledge to enhance customer interactions.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Tobacco Company in Athens, Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company, based in Athens, Greece. If you are passionate about providing outstanding customer service and enjoy working in a dynamic environment, this position is for you! In this role, you will assist customers with their inquiries and concerns regarding tobacco products, all while communicating in Portuguese.


Key Responsibilities

  • Manage customer inquiries related to tobacco products, brands, and services via phone, email, and live chat in Portuguese.
  • Provide accurate information on product availability, promotions, and company policies.
  • Assist customers with order management and resolve any issues connected to their purchases.
  • Document customer interactions thoroughly in the CRM system to ensure effective follow-up
  • Collaborate with internal teams to address service challenges and enhance customer satisfaction.
  • Stay updated on industry trends and product innovations to provide knowledgeable assistance.

Requirements

Job Skills

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Dutch Speaking Order To Cash Specialist - Work In Greece - Paid Relocation

posted by: spj_bot

Join the team at Mercier Consultancy MD as a Dutch Speaking Order to Cash Specialist! This exciting role offers you the chance to work in beautiful Greece with full relocation support. As an Order to Cash Specialist, you will play a crucial role in managing the order process, ensuring seamless transactions for our Dutch-speaking clients.


Key Responsibilities

  • Manage the order processing cycle from order receipt to cash collection, ensuring timely and accurate transactions.
  • Communicate with Dutch-speaking clients to address inquiries and resolve any order-related issues.
  • Collaborate with various departments to streamline processes and improve customer satisfaction.
  • Maintain accurate records in our ERP system to track orders, payment status, and other relevant information.
  • Analyze and report on order trends to identify areas for improvement in efficiency and service.
  • Ensure compliance with internal policies and external regulations throughout the order to cash lifecycle.

Requirements

Job Skills

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Dutch Speaking Order To Cash Specialist - Work In Bulgaria - Paid Relocation

posted by: spj_bot

Embark on an exciting career journey with Mercier Consultancy MD as a Dutch Speaking Order to Cash Specialist! This unique opportunity allows you to work in Bulgaria, complete with paid relocation benefits. In this role, you will be instrumental in handling the order to cash process, ensuring a top-notch experience for our Dutch-speaking customers.


Key Responsibilities

  • Oversee the order to cash cycle, from order entry to invoicing and payment collection.
  • Engage with Dutch-speaking clients to facilitate effective communication and resolve order inquiries.
  • Work closely with cross-functional teams to optimize processes and enhance client satisfaction.
  • Maintain and update the ERP system to ensure accurate order management and financial records.
  • Identify and analyze trends in order processing to improve efficiency and service quality.
  • Adhere to company policies and external regulations throughout the order management process.

Requirements

Job Skills

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Polish Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is seeking a Polish Speaking Customer Service Agent to join our dynamic team in Bulgaria, with fully paid relocation provided. This exciting opportunity allows you to immerse yourself in a vibrant environment while offering exceptional customer support to Polish-speaking clients. Your role will be pivotal in ensuring customer satisfaction and fostering long-lasting relationships.


Responsibilities

  • Serve Polish-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
  • Provide comprehensive information, assist with order management, and help resolve customer issues promptly.
  • Troubleshoot problems and complaints with a focus on effective resolution and customer satisfaction.
  • Maintain accurate records of customer interactions in the CRM system for quality assurance.
  • Collaborate with team members to enhance service delivery and improve customer experience.
  • Stay updated on company policies, product offerings, and promotions to inform clients accurately.

Requirements

Job Skills

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Czech Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Czech Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals who are passionate about logistics and enjoy providing exceptional customer service. As a customer service representative, you will assist clients by addressing their inquiries and ensuring a smooth customer experience in Czech.


Key Responsibilities

  • Handle customer inquiries related to logistics and supply chain services through phone, email, and live chat in Czech.
  • Provide accurate information regarding shipping options, delivery timelines, and service policies.
  • Assist customers with order management, tracking shipments, and resolving issues.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with internal teams to improve service delivery and respond effectively to customer needs.
  • Stay informed about industry trends and updates to provide relevant guidance to customers.

Requirements

Job Skills

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French Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who are passionate about healthcare and committed to providing exceptional service. As a customer service representative, you will assist clients with their inquiries and concerns regarding pharmaceutical products and services, ensuring they receive accurate and timely information in French.


Key Responsibilities

  • Handle customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and chat in French.
  • Provide information on medication details, side effects, dosage, and product availability.
  • Assist healthcare professionals and customers with order management, billing details, and service inquiries.
  • Resolve customer complaints and questions efficiently while ensuring high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for compliance and quality control.
  • Collaborate with internal teams to ensure prompt resolution of customer issues and enhance service delivery.
  • Stay updated on industry regulations, product knowledge, and company offerings to provide relevant information to customers.

Requirements

Job Skills

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French Speaking Customer Service Agent For Multinational - Work Remote in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for a French Speaking Customer Service Agent to join a renowned multinational company, with the convenience of working remotely from Greece. This role is tailored for individuals who are passionate about providing exceptional customer service to French-speaking clients, helping them navigate inquiries and concerns with professionalism and care.


Responsibilities

  • Handle inquiries from French-speaking customers via phone, email, and chat, ensuring prompt and accurate responses.
  • Assist customers with product-related questions, order management, and account inquiries.
  • Resolve customer complaints and issues, maintaining high levels of customer satisfaction.
  • Document all customer interactions in the CRM system to ensure consistent service delivery.
  • Collaborate with team members and other departments to enhance service offerings and efficiency.
  • Stay informed about product features, promotions, and company updates to provide informed support.

Requirements

Job Skills

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Estonian Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Estonian Speaking Customer Service Representatives in the manufacturing industry. This role is ideal for individuals who are passionate about customer service and have an interest in manufacturing processes and products. As a customer service representative, you will assist clients in Estonian, ensuring they have a smooth experience with our services and products.


Key Responsibilities

  • Handle customer inquiries regarding manufacturing services, product specifications, and order management via phone, email, and chat in Estonian.
  • Provide detailed information on product availability, pricing, and lead times.
  • Assist customers with order placements, modifications, and tracking.
  • Resolve any issues or complaints in a prompt and professional manner.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with production teams to provide real-time updates and insights to customers.
  • Stay informed about manufacturing trends and product offerings to better assist customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Slovenian Speaking Customer Service Representatives in the construction industry. This position presents a fantastic opportunity for individuals who are passionate about providing top-notch customer service and have an interest in the construction sector. In this role, you will assist clients with their inquiries, offering support and information in Slovenian, ensuring a positive customer experience throughout their journey.


Key Responsibilities

  • Handle customer inquiries related to construction services, projects, and product offerings via phone, email, and chat in Slovenian.
  • Provide accurate information about service options, pricing, and project timelines.
  • Assist customers with order management, scheduling consultations, and follow-ups.
  • Resolve issues and address customer concerns efficiently, ensuring satisfaction.
  • Maintain detailed records of customer interactions and document feedback in the system.
  • Collaborate with project managers and construction teams to enhance service delivery and customer experience.
  • Stay updated on industry trends and product developments to provide informed assistance.

Requirements

Job Skills

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