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Danish Speaking Customer Service for FinTech Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Danish Speaking Customer Service Representatives at a dynamic FinTech Company, with the chance to work in beautiful Greece. This role is ideal for individuals passionate about both finance and technology, dedicated to providing excellent support to customers. As a representative, you will assist clients in Danish, addressing their inquiries and ensuring a smooth customer experience.


Key Responsibilities

  • Handle customer inquiries related to financial products, services, and account management via phone, email, and chat in Danish.
  • Provide detailed information on FinTech solutions, fees, and features to help customers navigate their options.
  • Assist customers with troubleshooting issues related to online banking and financial transactions.
  • Resolve customer queries and complaints promptly, maintaining a high level of satisfaction.
  • Document all customer interactions and feedback in the CRM system for accurate tracking.
  • Collaborate with internal teams to improve customer service delivery and address client needs efficiently.
  • Stay informed about FinTech trends and regulations to provide up-to-date information to customers.

Requirements

Job Skills

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German Speaking Customer Service for Online Bank - Work In Greece - Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to present an excellent opportunity for German Speaking Customer Service Representatives for an Online Bank, with the opportunity to work in Greece. This role is designed for individuals who are enthusiastic about banking services and committed to delivering exceptional customer support. As a representative, you will assist clients in German, addressing their inquiries related to online banking products and services.


Key Responsibilities

  • Manage customer inquiries regarding online banking services, account management, and transactions via phone, email, and chat in German.
  • Provide clear and accurate information about banking products, fees, and remote banking options.
  • Assist customers with troubleshooting technical issues related to the online banking platform.
  • Resolve customer complaints and queries effectively, ensuring a high level of satisfaction.
  • Document all customer interactions in the CRM system for record-keeping and follow-up.
  • Work closely with banking staff and departments to enhance service delivery and customer experience.
  • Stay informed about financial regulations and updates in the banking industry to provide relevant advice.

Requirements

Job Skills

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Portuguese Speaking Customer Service for FinTech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer an outstanding opportunity for Portuguese Speaking Customer Service Representatives for a leading FinTech company located in Greece. This role is tailored for individuals who are passionate about financial technology and have a knack for delivering exceptional customer service. As a representative, you will assist customers in resolving their inquiries related to financial products and services while communicating effectively in Portuguese.


Key Responsibilities

  • Handle customer inquiries regarding FinTech products, services, and account issues via phone, email, and chat in Portuguese.
  • Provide information on product features, account setup, transactions, and security measures.
  • Assist customers in troubleshooting issues related to online banking and mobile applications.
  • Resolve customer complaints and concerns promptly, ensuring customer satisfaction.
  • Document all interactions accurately in the CRM system to maintain detailed records.
  • Collaborate with technical and support teams to address complex issues effectively.
  • Stay informed about the latest trends in the FinTech industry and the company’s offerings to provide up-to-date assistance to customers.

Requirements

Job Skills

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Danish Speaking Customer Service for Online Bank - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Danish Speaking Customer Service Representatives for an Online Bank, with the unique chance to work in beautiful Greece. This position is perfect for individuals who are passionate about providing excellent customer service in the financial sector. As a representative, you will assist customers in navigating their banking inquiries effectively in Danish.


Key Responsibilities

  • Manage customer inquiries regarding online banking services, account details, and transactions via phone, email, and chat in Danish.
  • Provide information about banking products, fees, and services while ensuring a smooth customer experience.
  • Assist customers with account management, technical issues, and claim processes.
  • Resolve customer complaints and queries promptly to maintain high levels of customer satisfaction.
  • Document interactions accurately in the CRM system to help track service quality and customer feedback.
  • Collaborate with other teams to improve service delivery and respond effectively to customer needs.
  • Stay informed about banking regulations and updates to assist customers with accurate information.

Requirements

Job Skills

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French Speaking Customer Service for Online Bank - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a unique opportunity for French Speaking Customer Service Representatives to join our team supporting an online bank, with the exciting option to work in Greece. This position is perfect for those who are passionate about banking and enjoy helping customers navigate their financial needs. You will provide exceptional customer support in French, assisting clients with their inquiries and ensuring a smooth banking experience.


Key Responsibilities

  • Respond to customer inquiries related to online banking services, account management, and transactions via phone, email, and live chat in French.
  • Assist customers with setting up new accounts, troubleshooting issues, and addressing any concerns.
  • Provide accurate information on banking products, services, promotions, and compliance regulations.
  • Document all customer interactions in the CRM system for effective tracking and follow-up.
  • Collaborate with internal teams to resolve complex issues and enhance customer satisfaction.
  • Stay updated on banking trends and policies to offer informed guidance to customers.

Requirements

Job Skills

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French Speaking Customer Service for FinTech Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to offer an exciting opportunity for French Speaking Customer Service Representatives for a leading FinTech company based in Greece. This role is perfect for individuals with a passion for finance and technology, who are dedicated to delivering exceptional customer support. In this position, you will assist clients in navigating their inquiries related to financial services and products, providing support in French.


Key Responsibilities

  • Handle customer inquiries regarding FinTech products, applications, and services via phone, email, and chat in French.
  • Provide clear and accurate information on product features, pricing, and account management.
  • Assist customers with technical issues related to online banking and financial transactions.
  • Resolve customer complaints and inquiries swiftly to ensure high satisfaction levels.
  • Maintain comprehensive records of customer interactions in the CRM system.
  • Collaborate with internal teams, including technical support and product development, to enhance service quality.
  • Stay informed about industry trends and the company’s offerings to best serve customers.

Requirements

Job Skills

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Swedish Speaking Customer Service for Online Bank - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Swedish Speaking Customer Service Representatives for an online banking platform, based in beautiful Greece. This role is perfect for individuals who are passionate about the banking industry and dedicated to delivering exceptional customer service. You will assist customers in navigating their banking inquiries and provide support in Swedish.


Key Responsibilities

  • Handle customer inquiries related to online banking services, accounts, and transactions via phone, email, and chat in Swedish.
  • Provide clear and accurate information regarding account details, banking products, and online services.
  • Assist customers with technical issues related to online banking platforms and mobile applications.
  • Troubleshoot problems and address customer complaints promptly to ensure a positive customer experience.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with cross-functional teams to improve service delivery and customer satisfaction.
  • Stay informed about banking regulations and product updates to provide relevant assistance to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Online Bank - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Polish Speaking Customer Service Representatives for an Online Bank, with the flexibility to work remotely from Greece. This role is perfect for individuals who thrive in a digital environment and are committed to providing excellent service to banking customers. As a representative, you will assist clients with their inquiries regarding online banking services in Polish.


Key Responsibilities

  • Manage customer inquiries related to online banking services, account management, and financial products via phone, email, and live chat in Polish.
  • Provide accurate information on account balances, transaction details, and service features.
  • Assist customers with troubleshooting and resolving issues related to their online banking experience.
  • Respond to complaints and provide solutions in a timely manner, ensuring a high level of customer satisfaction.
  • Document all customer interactions comprehensively in the CRM system for record-keeping.
  • Collaborate with technical and finance teams to facilitate seamless service delivery for customers.
  • Stay informed on banking regulations and product offerings to provide relevant information to customers.

Requirements

Job Skills

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Italian Speaking Customer Service for Online Bank - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a remote opportunity for Italian Speaking Customer Service Representatives for an Online Bank. This role is perfect for individuals who enjoy providing exceptional customer service in the banking sector while working from the comfort of their own home in Greece. You will assist clients with their banking inquiries and assist them with various banking services in Italian.


Key Responsibilities

  • Handle customer inquiries regarding online banking services, account management, and transactions via phone, email, and live chat in Italian.
  • Provide comprehensive support for account issues, payment inquiries, and banking regulations.
  • Guide customers through online banking features and assist with technical issues.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal teams to ensure timely resolution of customer issues and enhance customer satisfaction.
  • Stay updated on banking products, policies, and relevant industry changes to provide informed assistance.

Requirements

Job Skills

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Dutch Speaking Customer Service for Online Bank - Work remote In Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for an Online Bank, with the flexibility to work remotely from Greece. This position is perfect for individuals who are passionate about delivering top-notch customer service in the financial sector. As a representative, you will assist clients with their banking inquiries while communicating effectively in Dutch.


Key Responsibilities

  • Manage customer inquiries related to online banking services, accounts, and transactions via phone, email, and chat in Dutch.
  • Provide accurate information regarding account management, technical support, and banking products.
  • Assist clients with troubleshooting issues related to online banking platforms.
  • Handle customer complaints and resolve issues promptly, ensuring an exceptional banking experience.
  • Document all customer interactions accurately in the CRM system for effective follow-up.
  • Collaborate with internal teams to address customer needs and improve service quality.
  • Stay informed about new banking features and industry regulations to provide accurate guidance to customers.

Requirements

Job Skills

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