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Latvian Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Latvian Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is perfect for individuals who are passionate about energy solutions and committed to excellent customer service. As a representative, you will assist clients and customers in navigating their inquiries, providing vital support in Latvian.


Key Responsibilities

  • Manage customer inquiries regarding oil and gas services, pricing, and industry regulations via phone, email, and live chat in Latvian.
  • Provide accurate and timely information on products, services, and account management.
  • Assist customers with troubleshooting issues related to their services and accounts.
  • Document all customer interactions diligently in the CRM system.
  • Work collaboratively with technical and administrative teams to resolve customer issues.
  • Stay informed about industry developments to keep customers updated and informed.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent For Multinational Cybersecurity Company

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Agent with a leading multinational cybersecurity company. This role is essential for delivering exceptional customer support to Dutch-speaking clients, helping them navigate their cybersecurity needs and ensuring they receive timely assistance.


Responsibilities

  • Provide support to Dutch-speaking customers via phone, email, and chat, addressing inquiries related to cybersecurity products and services.
  • Clarify product features, assist with account management, and troubleshoot issues effectively.
  • Resolve customer complaints with professionalism and a strong focus on customer satisfaction.
  • Maintain accurate records of customer interactions in the CRM system for consistency and quality control.
  • Work closely with internal teams to escalate technical issues and ensure prompt resolution.
  • Stay updated on the latest cybersecurity trends and product information to provide informed support to clients.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Portuguese Speaking Customer Service Representatives in the Energy sector, specifically focusing on the Oil & Gas industry. This is a fantastic opportunity for individuals who are passionate about providing high-quality customer support and have a keen interest in energy solutions. In this role, you will assist clients and customers by addressing their inquiries and ensuring they have the information they need.


Key Responsibilities

  • Respond to customer inquiries regarding oil and gas products, services, and policies via phone, email, and live chat in Portuguese.
  • Provide accurate information on pricing, service options, and energy regulations.
  • Assist customers with troubleshooting service-related issues and account management.
  • Document all customer interactions thoroughly in the customer relationship management (CRM) system.
  • Collaborate with technical and operational teams to ensure prompt resolution of customer issues.
  • Stay informed about industry developments and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an open position for Polish Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for individuals who are passionate about helping clients navigate their real estate needs. As a customer service representative, you will provide support to clients in Polish, assisting them with inquiries related to property listings, transactions, and market information.


Key Responsibilities

  • Manage customer inquiries regarding real estate services, property listings, and market trends via phone, email, and chat in Polish.
  • Provide clients with detailed information about properties and guide them through the buying or renting process.
  • Assist in scheduling property viewings and coordinating with real estate agents.
  • Resolve customer concerns and complaints in a professional manner, ensuring satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with the sales team to ensure seamless communication and service delivery.
  • Stay updated on real estate market developments and company offerings to better assist clients.

Requirements

Job Skills

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Danish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for Danish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and customer support. As a representative, you will assist customers in managing their telecommunications needs and ensure a high level of satisfaction while communicating effectively in Danish.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications products and services via phone, email, and chat in Danish.
  • Assist customers with account management, billing questions, and service modifications.
  • Provide information about service plans, promotions, and technical support options.
  • Resolve customer complaints and issues promptly to ensure customer satisfaction.
  • Document customer interactions accurately in the CRM system for reference and follow-up.
  • Work collaboratively with internal teams to improve service delivery and address customer needs.
  • Stay informed about new products, services, and industry developments to enhance customer support.

Requirements

Job Skills

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Danish Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Danish Speaking Customer Service Representatives in the Renewable Energy industry. If you have a passion for sustainability and an eagerness to help customers navigate renewable energy options, this position is tailored for you. In this role, you will provide essential support to clients while delivering exceptional service in Danish.


Key Responsibilities

  • Manage customer inquiries related to renewable energy products, services, and solutions via phone, email, and chat in Danish.
  • Educate customers about energy efficiency programs, renewable energy benefits, and available options.
  • Assist customers with account management, service inquiries, and troubleshooting.
  • Document and maintain accurate records of customer interactions in our CRM system.
  • Collaborate with technical teams to resolve issues and improve customer satisfaction.
  • Stay informed about industry trends and company offerings to provide up-to-date information to customers.

Requirements

Job Skills

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Danish Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opening for Danish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position presents an excellent opportunity for individuals who are enthusiastic about logistics and are dedicated to providing exceptional customer service. You will be integral in assisting clients with their logistics needs, addressing inquiries, and ensuring a seamless experience in Danish.


Key Responsibilities

  • Manage customer inquiries regarding logistics services, shipment tracking, and supply chain solutions through phone, email, and live chat in Danish.
  • Provide detailed information about shipping rates, delivery schedules, and customs regulations.
  • Assist customers in resolving issues and optimizing logistics processes.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Work closely with internal teams to ensure timely and accurate service delivery.
  • Stay updated on industry trends and best practices to enhance customer knowledge and support.

Requirements

Job Skills

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Spanish Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Construction industry. This role is perfect for individuals who have a passion for the construction sector and exceptional interpersonal skills. As a customer service representative, you will assist clients with inquiries related to construction projects, services, and support, all while providing outstanding service in Spanish.


Key Responsibilities

  • Manage customer inquiries regarding construction services, project timelines, and materials via phone, email, and live chat in Spanish.
  • Provide detailed information about project statuses, pricing, and available services.
  • Assist customers with order placement, changes, and cancellations as needed.
  • Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
  • Document interactions and maintain accurate records in the CRM system.
  • Collaborate with project managers and technical teams to provide customers with accurate information and timely updates.
  • Stay informed about industry trends and company offerings to better assist customers.

Requirements

Job Skills

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Italian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Italian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a representative, you will engage with clients in Italian, assisting them with their telecommunications inquiries and ensuring exceptional service throughout their experience.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, including plans, devices, and technical support via phone, email, and chat in Italian.
  • Assist customers with account setups, billing questions, and service modifications.
  • Provide accurate information regarding product features, promotions, and service availability.
  • Resolve customer complaints and technical issues efficiently to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for quality assurance.
  • Collaborate with internal teams to enhance service delivery and address customer needs.
  • Stay informed about new products, services, and telecommunications trends to better assist customers.

Requirements

Job Skills

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French Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a valuable opportunity for French Speaking Customer Service Representatives in the pharmaceuticals industry. This role is perfect for individuals passionate about healthcare and dedicated to providing exceptional support to clients and healthcare professionals. As a representative, you will ensure that inquiries are handled efficiently and accurately, using your French language skills to facilitate communication.


Key Responsibilities

  • Manage customer inquiries related to pharmaceutical products and services via phone, email, and live chat in French.
  • Provide accurate information regarding product use, availability, and compliance with regulations.
  • Assist healthcare professionals and patients with their inquiries, ensuring high levels of satisfaction.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Collaborate with cross-functional teams to resolve product-related issues efficiently.
  • Stay updated on industry developments and product offerings to provide accurate support.

Requirements

Job Skills

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