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French Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the finance industry. This position is ideal for individuals who are passionate about finance and dedicated to providing outstanding customer support. As a member of our customer service team, you will assist clients with their financial inquiries and help them navigate our services while communicating effectively in French.


Key Responsibilities

  • Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in French.
  • Provide detailed information on account options, transaction processes, and financial regulations.
  • Assist customers with account setup, changes, and troubleshooting any issues.
  • Resolve customer complaints and concerns promptly, ensuring high levels of satisfaction.
  • Document all interactions accurately in our CRM system for proper tracking and follow-up.
  • Collaborate with internal teams to address complex inquiries and improve service quality.
  • Stay informed about financial products and market trends to provide the best assistance to customers.

Requirements

Job Skills

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French Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for French Speaking Customer Service Representatives in the Education & E-Learning industry. This role offers a fantastic opportunity for individuals who are passionate about education and dedicated to providing support to students and educators. As a customer service representative, you will assist clients in navigating our e-learning platforms and resources, ensuring a positive and enriching experience.


Key Responsibilities

  • Handle customer inquiries related to educational services, e-learning platforms, and course information via phone, email, and chat in French.
  • Provide guidance and support to students and educators on accessing resources and resolving technical issues.
  • Assist with account management, including registrations, course enrollments, and payment inquiries.
  • Document customer interactions accurately in our CRM system for tracking and analysis.
  • Collaborate with educational teams to improve service delivery and meet customer needs.
  • Stay updated on current educational trends and offerings to provide relevant information.

Requirements

Job Skills

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French Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who have a strong interest in construction services and a passion for excellent customer care. As a customer service representative, you will assist clients in French, providing support and information related to their construction inquiries and needs.


Key Responsibilities

  • Handle customer inquiries regarding construction services, project timelines, and service offerings via phone, email, and chat in French.
  • Provide information on project details, pricing, and service contracts to clients.
  • Assist customers with scheduling appointments and project updates.
  • Resolve customer complaints and issues efficiently while ensuring a high level of satisfaction.
  • Document all interactions accurately in the CRM system for record-keeping and future reference.
  • Collaborate with project managers and other internal teams to ensure seamless communication and service delivery.
  • Stay informed about industry developments and company services to provide accurate information to customers.

Requirements

Job Skills

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Spanish Speaking Customer Service for Utilities industry - Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Utilities industry, specifically located in Greece. This role is ideal for individuals who are passionate about customer service and eager to assist clients with their utility service needs in Spanish. As a representative, you will provide vital assistance to customers, ensuring they receive the highest level of service.


Key Responsibilities

  • Manage customer inquiries related to utility services, including billing, service connections, and troubleshooting via phone, email, and chat in Spanish.
  • Provide detailed information on available utility plans, payment options, and service offerings.
  • Assist customers with account updates, payment processes, and resolving issues or complaints.
  • Document all customer interactions accurately in our CRM system to ensure effective follow-up.
  • Work collaboratively with internal teams to resolve customer concerns and enhance service quality.
  • Stay informed about industry regulations and company policies to provide accurate information to clients.

Requirements

Job Skills

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French Speaking Customer Service for Insurance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for French Speaking Customer Service Representatives in the insurance industry. This role is perfect for individuals who are passionate about helping customers navigate their insurance needs and have a strong background in customer service. As a key member of our team, you will assist clients in understanding their insurance policies, processing claims, and resolving any inquiries in a professional and friendly manner.


Key Responsibilities

  • Respond to customer inquiries regarding insurance products, policy details, and claims processes via phone, email, and chat in French.
  • Provide clear explanations and guidance to help clients make informed decisions about their insurance needs.
  • Assist customers in filing claims and troubleshooting issues related to their policies.
  • Document customer interactions accurately to maintain comprehensive records.
  • Collaborate with insurance adjusters and underwriters to facilitate timely resolution of claims.
  • Stay updated on insurance regulations and product offerings to provide accurate information to clients.

Requirements

Job Skills

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Spanish Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Spanish Speaking Customer Service Representatives in the Real Estate industry. If you are a motivated individual who enjoys assisting clients in navigating real estate inquiries and transactions, this position is perfect for you. You will play a key role in helping customers find their ideal properties while providing top-notch service in Spanish.


Key Responsibilities

  • Manage customer inquiries related to real estate listings, property details, and transactions via phone, email, and live chat in Spanish.
  • Provide information on market trends, pricing, and the purchasing or renting process.
  • Assist clients with scheduling property viewings and understanding loan options.
  • Resolve issues or concerns promptly, ensuring customer satisfaction throughout their real estate journey.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with real estate agents and teams to facilitate a seamless customer experience.
  • Stay updated on industry developments and changes in real estate regulations.

Requirements

Job Skills

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Spanish Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives within the manufacturing industry. This role is perfect for individuals who are dedicated to providing exceptional customer support and are interested in the complexities of the manufacturing process. As a representative, you will communicate with customers in Spanish, handling inquiries and ensuring they receive the assistance they need.


Key Responsibilities

  • Handle customer inquiries related to manufacturing products, services, and order statuses via phone, email, and live chat in Spanish.
  • Provide information on product specifications, pricing, and availability to clients.
  • Assist customers with order placements, modifications, and cancellations.
  • Resolve customer issues and complaints in a timely and professional manner.
  • Document all customer interactions accurately for quality assurance.
  • Collaborate with production and logistics teams to ensure customer expectations are met.
  • Stay informed about industry trends and product offerings to provide effective support.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to invite applications for the role of Portuguese Speaking Customer Service Representatives in the real estate industry. This position is perfect for individuals with a passion for real estate and a commitment to excellent customer service. As a representative, you will assist clients in Portuguese, guiding them through their inquiries related to properties, transactions, and market trends.


Key Responsibilities

  • Manage customer inquiries regarding real estate services, property listings, and market information via phone, email, and live chat in Portuguese.
  • Provide insights on property features, pricing, and neighborhood information.
  • Assist clients with the process of buying, selling, and renting properties, ensuring clear communication at all stages.
  • Document customer interactions and ensure follow-up on all inquiries.
  • Collaborate with real estate agents and administrative staff to facilitate smooth transactions.
  • Stay updated on real estate market trends and changes to inform clients accurately.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a vacancy for Portuguese Speaking Customer Service Representatives in the manufacturing industry. This position is perfect for individuals who are proactive, detail-oriented, and passionate about providing exceptional customer service. In this role, you will assist clients and stakeholders in navigating their inquiries related to manufacturing processes and products while communicating effectively in Portuguese.


Key Responsibilities

  • Handle customer inquiries regarding manufacturing products, services, and orders through phone, email, and chat in Portuguese.
  • Provide detailed information about product specifications, availability, and pricing.
  • Assist customers with order management, including tracking and delivery inquiries.
  • Resolve customer complaints and issues efficiently while ensuring a positive experience.
  • Accurately document customer interactions and maintain up-to-date records in the CRM system.
  • Collaborate with production and logistics teams to convey customer feedback and enhance service delivery.
  • Stay informed on manufacturing industry trends and company offerings to provide relevant insights to customers.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a unique opportunity for Portuguese Speaking Customer Service Representatives in the construction industry. If you have a knack for helping people and a passion for construction projects, this role is crafted for you. As a key member of our customer service team, you will engage with clients and stakeholders, providing support and information about construction services in Portuguese.


Key Responsibilities

  • Handle customer inquiries related to construction services, project specifications, and timelines via phone, email, and chat in Portuguese.
  • Provide clients with accurate information regarding service offerings, pricing, and project management.
  • Assist customers with documentation processes, including quotes and contracts.
  • Resolve customer issues and concerns promptly, ensuring a high level of satisfaction.
  • Document all interactions and follow up to ensure continued support.
  • Collaborate with internal teams to improve service delivery and customer experience.
  • Stay informed about industry trends and product offerings to provide authoritative assistance.

Requirements

Job Skills

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