Medical Records and Support Assistant
posted by: spj_bot
The Medical Records and Support Assistant(s) provide administrative and technical support for medical record management functions. This position is staffed by personnel classified under the Department of Labor (DOL) Occupational Code 12190 – Medical Record Technician.
The role supports the organization’s health information management activities by ensuring the accurate processing, maintenance, protection, and organization of medical records in compliance with applicable regulatory and organizational standards.
Key Responsibilities
- Maintain, organize, and manage medical records in electronic and/or paper-based systems
- Review medical documentation for completeness, accuracy, and proper authorization
- Enter, update, and verify patient information in health information systems
- Retrieve and distribute medical records in accordance with privacy and security regulations
- Assist with scanning, indexing, and archiving medical documentation
- Support release of information processes in compliance with HIPAA and applicable policies
- Track and log record requests, ensuring timely fulfillment
- Maintain confidentiality of protected health information (PHI)
- Provide administrative support to clinical and case management staff as needed
- Assist with audits, reporting requirements, and quality assurance activities
Requirements