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Nordic Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Nordic Speaking Customer Service Representatives in the Transportation industry, focusing on rail, shipping, and logistics. This position is ideal for individuals fluent in one or more Nordic languages (Danish, Norwegian, Finnish, or Swedish) who are passionate about delivering exceptional customer service and support. As a member of our customer service team, you will help clients navigate their transportation needs while providing timely and accurate information.


Key Responsibilities

  • Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Nordic languages.
  • Provide detailed information regarding shipping options, delivery timelines, and service regulations.
  • Assist customers with booking procedures, changes, and cancellations of transportation services.
  • Resolve customer issues and complaints effectively to ensure a positive experience.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Work closely with operational teams to provide real-time updates and solutions to customers.
  • Stay informed about transportation trends and service updates relevant to customers.

Requirements

Job Skills

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Italian Speaking Customer Service for Real Estate industry

posted by: spj_bot

🌟 Mercier Consultancy MD is excited to invite applications for the role of Italian Speaking Customer Service Representatives in the vibrant real estate industry! If you are passionate about helping others find their dream homes and providing exceptional service with a friendly touch, we want to hear from you. In this role, you will connect with clients in Italian, guiding them through their inquiries and ensuring a smooth and enjoyable experience.


Key Responsibilities

  • Assist customers with inquiries related to real estate listings, rental processes, and property management via phone, email, and chat in Italian.
  • Provide personalized support and information, helping clients make informed decisions regarding their real estate needs.
  • Resolve customer issues and complaints with a positive attitude, ensuring customer satisfaction.
  • Document all customer interactions accurately and maintain up-to-date records.
  • Collaborate with real estate agents and teams to enhance service delivery and customer experience.
  • Stay informed about the real estate market trends and property options to better assist clients.

Requirements

Job Skills

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Italian Speaking Customer Service for Automotive industry

posted by: spj_bot

Join the dynamic team at Mercier Consultancy MD as we look for passionate Italian Speaking Customer Service Representatives to support our efforts in the automotive industry! If you have a love for cars and enjoy helping customers, this is the perfect opportunity for you. You'll be the go-to person for our customers, guiding them through inquiries related to automotive products and ensuring a smooth and enjoyable experience.


What You'll Do

  • Engage with customers by answering inquiries about automotive products, services, and troubleshooting through phone, email, and chat in Italian.
  • Provide insightful information about the latest automotive technologies and offers, enriching the customer experience.
  • Assist customers in navigating the purchase process, from selection to delivery, while building rapport and trust.
  • Tackle and resolve any customer concerns or issues with a positive attitude and professionalism.
  • Document all interactions meticulously, ensuring accurate records are maintained.
  • Collaborate with other departments to provide timely solutions and improvements in service.
  • Stay updated with industry trends, new models, and features to wow our customers with your knowledge.

Requirements

Job Skills

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Italian Customer Support Specialist - Digital Advertising - Athens

posted by: spj_bot

Mercier Consultancy MD is seeking an enthusiastic Italian Customer Support Specialist specializing in Digital Advertising to join our team in Athens. This role is ideal for individuals who are passionate about digital marketing and possess excellent communication skills in Italian. You will play a crucial role in assisting clients with their digital advertising campaigns, ensuring they achieve their goals while fostering strong relationships.


Key Responsibilities

  • Provide exceptional customer support to Italian-speaking clients in the digital advertising sector via phone, email, and chat.
  • Assist clients in understanding and optimizing their digital advertising campaigns.
  • Resolve inquiries related to digital marketing tools and strategies effectively.
  • Document and escalate issues to the technical team when necessary.
  • Conduct follow-ups with clients to ensure satisfaction and campaign success.
  • Stay informed about industry trends and best practices in digital advertising.

Requirements

Job Skills

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German Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for German Speaking Customer Service Representatives in the Food & Beverage industry. This role is an excellent opportunity for individuals who are passionate about food, beverages, and providing outstanding customer support. As a part of our dedicated team, you will assist customers with their inquiries, ensuring they have a delightful experience with our products and services, all while communicating effectively in German.


Key Responsibilities

  • Respond to customer inquiries regarding food and beverage products, orders, and services via phone, email, and chat in German.
  • Provide detailed information about product offerings, ingredients, and nutritional information.
  • Assist customers with their orders, including changes, cancellations, and tracking shipments.
  • Address customer complaints and issues professionally and swiftly.
  • Document all customer interactions and maintain accurate records in our database.
  • Collaborate with cross-functional teams to resolve inquiries and improve the customer experience.
  • Stay informed about industry trends, product launches, and company offerings to provide customers with up-to-date information.

Requirements

Job Skills

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German Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a rewarding opportunity for German Speaking Customer Service Representatives in the pharmaceuticals industry. This is an excellent chance for individuals who are passionate about healthcare and dedicated to providing outstanding service to clients and healthcare professionals. As a representative, you'll play a crucial role in ensuring that inquiries related to pharmaceutical products and services are handled efficiently and effectively in German.


Key Responsibilities

  • Respond to inquiries from clients and healthcare professionals regarding pharmaceutical products and services via phone, email, and live chat in German.
  • Provide detailed information about medications, usage instructions, side effects, and availability.
  • Assist in resolving customer complaints and issues with compassion and professionalism.
  • Maintain accurate records of customer interactions and follow up to ensure resolution.
  • Stay informed about pharmaceutical regulations and product knowledge to provide compliant responses.
  • Collaborate with internal teams, such as sales and compliance, to enhance overall customer service.

Requirements

Job Skills

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Dutch Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is on the lookout for dynamic and customer-oriented individuals for the position of Dutch Speaking Customer Service Representatives in an engaging retail environment. In this role, you will provide outstanding support to customers, assisting them with their queries and ensuring a positive shopping experience. Your primary focus will be on effectively communicating in Dutch, helping our customers feel valued and understood.


Key Responsibilities

  • Respond promptly to customer inquiries via phone, email, and live chat in Dutch.
  • Provide product information, assist with orders, and resolve issues related to customer purchases.
  • Handle returns, exchanges, and refunds in accordance with company policies.
  • Maintain a positive and professional attitude while interacting with customers.
  • Document customer interactions and ensure follow-ups are completed.
  • Collaborate with team members to enhance customer satisfaction and streamline processes.
  • Stay informed about product lines and promotions to better assist customers.

Requirements

Job Skills

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Dutch Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is proud to announce an opportunity for enthusiastic individuals to join our team as Dutch Speaking Customer Service Representatives in the pharmaceutical industry. This role is essential in providing compassionate and informed support to our clients and healthcare professionals. Your expertise in Dutch will help facilitate communication and ensure that all inquiries related to pharmaceutical products and services are addressed promptly and accurately.


Key Responsibilities

  • Handle inquiries from healthcare professionals and clients regarding pharmaceutical products and services via phone, email, and live chat in Dutch.
  • Provide detailed information about medication, dosage, side effects, and product availability.
  • Assist in resolving issues related to orders, shipments, and complaints with professionalism and empathy.
  • Maintain accurate records of customer interactions and ensure follow-up actions are taken.
  • Stay updated on pharmaceutical regulations and company policies to provide compliant responses.
  • Collaborate with internal teams such as sales and compliance to enhance customer service delivery.

Requirements

Job Skills

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Dutch Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Dutch Speaking Customer Service Representatives in the vibrant media and entertainment industry. This role is perfect for individuals who are passionate about media, technology, and customer engagement. As a representative, you will assist customers with inquiries related to media content, subscriptions, and service issues, all while providing exceptional support in Dutch.


Key Responsibilities

  • Respond to customer inquiries regarding media and entertainment services, including streaming, subscriptions, and technical support via phone, email, and chat in Dutch.
  • Provide accurate information about products, services, and current promotions.
  • Assist customers with account management, including subscription changes and billing inquiries.
  • Resolve customer complaints and technical issues in a timely manner.
  • Document all customer interactions and ensure thorough follow-up for outstanding issues.
  • Collaborate with marketing and technical teams to ensure an enhanced customer experience.
  • Stay updated on new media content and industry trends to provide informed support.

Requirements

Job Skills

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Dutch Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Dutch Speaking Customer Service Representatives in the food and beverage industry. Join our dynamic team and play a vital role in providing excellent customer service to ensure that our clients have the best experience with our products. In this role, you will leverage your language skills to communicate effectively with our Dutch-speaking customers, helping them with their inquiries and ensuring their satisfaction.


Key Responsibilities

  • Respond to customer inquiries regarding food and beverage products, orders, and promotions via phone, email, and live chat in Dutch.
  • Provide accurate information about products, ingredients, and dietary restrictions.
  • Assist customers with order placements, modifications, and tracking.
  • Handle complaints and issues with professionalism and efficiency, ensuring customer satisfaction.
  • Maintain detailed documentation of customer interactions in the customer relationship management (CRM) system.
  • Collaborate with internal teams to ensure timely resolution of customer issues.
  • Stay knowledgeable about our product offerings and industry trends to better assist customers.

Requirements

Job Skills

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