Mercier Consultancy MD is excited to offer an outstanding opportunity for German Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals with a passion for travel and exceptional customer service skills. As part of our team, you will assist customers with their aviation inquiries and needs while communicating effectively in German.

Key Responsibilities

• Handle customer inquiries regarding flight bookings, airline services, and travel regulations via phone, email, and live chat in German.
• Provide information about flight schedules, fares, and baggage policies to ensure customer understanding.
• Assist customers with changes to bookings, cancellations, and special requests.
• Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with airline and operational teams to provide real-time updates to customers.
• Stay informed about changes in aviation protocols and service offerings to better assist customers.

Requirements

Mercier Consultancy MD is delighted to present an excellent opportunity for Dutch Speaking Customer Service Representatives in the retail industry. This position is ideal for individuals who are enthusiastic about delivering top-notch customer service and thrive in a busy retail environment. As a representative, you will support customers in Dutch, helping them with inquiries regarding products, services, and order management, ensuring a satisfying shopping experience.

Key Responsibilities

• Handle customer inquiries related to retail products, services, and promotions through phone, email, and live chat in Dutch.
• Assist customers with order placements, modifications, and returns.
• Resolve issues and complaints efficiently, ensuring a positive customer experience.
• Document customer interactions accurately in the internal system for tracking purposes.
• Collaborate with team members to ensure alignment on promotions and product availability.
• Stay updated on product knowledge to provide accurate information to customers.

Requirements

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Coordinator (CSC) is responsible for ensuring the smooth operation of the Customer Service department by providing essential clerical and administrative support. This position demands a high level of organizational skill, attention to detail, and the ability to handle multiple tasks efficiently.

The following are intended to be examples of the accountabilities for which the person in this position is responsible.  This position is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives in the retail industry! This role is ideal for individuals who are enthusiastic about customer interaction and possess a strong passion for retail products and services. As a customer service representative, you will assist customers in their shopping experiences, providing knowledgeable and friendly support in Italian.

Key Responsibilities

• Respond to customer inquiries related to retail products, orders, and store policies via phone, email, and live chat in Italian.
• Offer guidance and recommendations based on customer needs and preferences.
• Assist customers with order processing, returns, and exchanges efficiently.
• Resolve customer complaints and issues with professionalism and empathy.
• Document all interactions accurately within the customer management system.
• Collaborate with other team members to improve service delivery and customer satisfaction.
• Stay updated on retail product offerings, promotions, and industry trends.

Requirements

Mercier Consultancy MD is pleased to offer a fantastic opportunity for French Speaking Customer Service Representatives in the telecommunications industry. This role is perfect for individuals who are enthusiastic about technology and customer care. As a key member of our customer service team, you will assist French-speaking customers with their telecommunications inquiries, ensuring they receive timely and effective support.

Key Responsibilities

• Respond to customer inquiries regarding telecommunications services, products, and billing via phone, email, and live chat in French.
• Provide guidance on service activation, troubleshooting, and account management.
• Resolve customer complaints and issues with empathy and professionalism.
• Document all customer interactions accurately in the CRM system.
• Collaborate with technical support and other teams to enhance the overall customer experience.
• Keep up to date with industry changes and product knowledge to effectively assist customers.

Requirements

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations, we are seeking a Junior Back Office Administrator to join our team in Aspropyrgos. This role is stable and process-oriented, focused on supporting accurate handling, recording, and archiving documentation related to waste management operations. The position requires attention to detail, organizational skills, and a willingness to learn, and the ideal candidate is comfortable in an industrial environment.

Role Overview

This role is ideal for individuals seeking long-term stability, who are detail-oriented, methodical, and motivated to support compliance and administrative processes. While prior experience in waste management is considered an advantage, we welcome candidates without direct experience who demonstrate the willingness and ability to learn.

Key Responsibilities

Mercier Consultancy MD is excited to announce a position for Spanish Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who have a passion for helping customers and a strong understanding of retail operations. You will be instrumental in providing exceptional service and support to our clients, ensuring their shopping experience is enjoyable and hassle-free, all while communicating in Spanish.

Key Responsibilities

• Handle customer inquiries regarding retail products, orders, and services via phone, email, and live chat in Spanish.
• Provide assistance with product selection, returns, and tracking order status.
• Resolve customer issues and complaints effectively and efficiently, maintaining a positive experience.
• Document all customer interactions accurately in our CRM system.
• Collaborate with the sales and logistics teams to ensure timely resolution of customer inquiries.
• Stay updated on product offerings, promotions, and store policies to provide accurate information.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives within the manufacturing industry. This role is perfect for individuals who are dedicated to providing exceptional customer support and are interested in the complexities of the manufacturing process. As a representative, you will communicate with customers in Spanish, handling inquiries and ensuring they receive the assistance they need.

Key Responsibilities

• Handle customer inquiries related to manufacturing products, services, and order statuses via phone, email, and live chat in Spanish.
• Provide information on product specifications, pricing, and availability to clients.
• Assist customers with order placements, modifications, and cancellations.
• Resolve customer issues and complaints in a timely and professional manner.
• Document all customer interactions accurately for quality assurance.
• Collaborate with production and logistics teams to ensure customer expectations are met.
• Stay informed about industry trends and product offerings to provide effective support.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Spanish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position is ideal for individuals who have a strong background in customer service and a keen interest in logistics. In this role, you will provide support to our clients by addressing their inquiries and ensuring smooth operations within the supply chain.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipping processes, and supply chain solutions via phone, email, and chat in Spanish.
• Provide accurate information about shipping rates, timelines, and delivery options.
• Assist customers with account management, including service updates and troubleshooting inquiries.
• Document customer interactions accurately, ensuring thorough record-keeping.
• Collaborate with internal teams to resolve logistical issues and improve service delivery.
• Stay informed about industry trends and company offerings to provide up-to-date information to customers.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Portuguese Speaking Customer Service Representatives in the telecommunications industry. This position is perfect for individuals who are enthusiastic about technology and are dedicated to providing exceptional customer support. As a customer service representative, you will engage with clients in Portuguese, assisting them with their telecommunications needs and ensuring they receive the best possible experience.

Key Responsibilities

• Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Portuguese.
• Assist customers with account setup, billing inquiries, and service modifications.
• Provide timely and accurate information regarding product features, promotions, and service availability.
• Resolve customer complaints and technical issues effectively to ensure customer satisfaction.
• Accurately document all customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to enhance service delivery and overall customer experience.
• Stay updated on new products, services, and industry trends to better assist customers.

Requirements