About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team. You will play a critical part in driving innovatio and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Activities

Mercier Consultancy MD is excited to open applications for the role of Polish Speaking Customer Service Representatives in the biotechnology industry. This position offers a fantastic opportunity to join a progressive team committed to delivering high-quality customer support in the biotechnology sector. You will be responsible for assisting clients and partners in navigating our biotechnology products and services, ensuring they receive the necessary support in Polish.

Key Responsibilities

• Respond to customer inquiries related to biotechnology products, services, and application processes via phone, email, and chat in Polish.
• Provide accurate information and guidance to clients on product usage, compliance, and troubleshooting.
• Assist in resolving issues and collaborating with technical teams for effective solutions.
• Document customer interactions meticulously to ensure proper follow-up and service continuity.
• Work closely with sales and product development teams to enhance customer experience.
• Stay updated on the latest biotechnology advancements and regulatory changes to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to present an exceptional opportunity for Nordic Speaking Customer Service Representatives in the biotechnology industry. In this role, you will support clients and healthcare professionals by providing them with vital assistance related to biotechnology products and services. If you are passionate about customer service and the life sciences sector, this position will allow you to make a meaningful impact while communicating in Nordic languages.

Key Responsibilities

• Manage customer inquiries regarding biotechnology solutions via phone, email, and live chat in Nordic languages.
• Provide detailed information on products, usage guidelines, and compliance as needed.
• Assist in resolving technical issues, liaising with technical teams to facilitate solutions.
• Accurately document customer interactions and feedback in our CRM system.
• Collaborate effectively with internal departments to enhance customer satisfaction and product delivery.
• Participate in ongoing training to stay updated on industry advancements and service offerings.

Requirements

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

We are looking for a Data Manager - Research to join our talented team and play a key role in managing clinical data for various research projects, ensuring high quality and consistency across all data collected.

Main Responsibilities:

Organize and improve data quality per rules set by Data Owner.

• Document data, metadata, lifecycle (catalog, contracts, process map)
• Apply data quality rules, automate, monitor flows/reporting
• Implement data integrity rules
• Ingest data to cloud platform (GCP), communicate with stakeholders
• Integrate new assets, Write data transfer specs; Perform quality controls
• Handle data access/migration/archiving
• Apply licensing terms for external data; Main contact for external data providers
• Harmonize/standardize/prepare data for analysis
• Share best practices with the DM community

Deliverables:

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. As a Senior Expert in Sterility Insurance, you will take on a vital role in ensuring the integrity and safety of our sterilization processes within clinical development.

Your expertise will drive quality assurance in sterilization practices to comply with industry standards and regulatory requirements while fostering a culture of continuous improvement and excellence.

Main Responsibilities:

- Managing task lists and interacting with other peripheral streams (maintenance, logistics, etc.)

- Communicating tasks to the project manager daily and via monthly KPIs.

- Tasks and deliverables for the project and authorities:

• Risk analyses (initiation, execution, conclusion, action plan)

• Drafting quality documents (test protocols/plans and reports, standard operating procedures, operating procedures)

• GAP analysis against GMP

• Scientific justification (documents) for deviations from regulatory requirements

• Monitoring action plans, investigations, and evaluation of out-of-specification (OOS) results

• Drafting the CCS DP

Requirements

About You

Why Join Us?

At Excelya, we are committed to excellence in healthcare, and we invite you to be part of our dedicated team where your expertise can make a significant impact.

As a young, ambitious health company with over 900 talented professionals, we strive to be Europe’s leading mid-size CRO, delivering the best employee experience. Our integrated service model enables you to engage in diverse projects, working alongside industry experts to enhance scientific knowledge and improve the patient journey.

About the Job

We are seeking an Expert in Quality Assurance for Injectables and Barrier Technology to strengthen our commitment to delivering high-quality products. In this pivotal role, you will lead quality assurance processes, ensure regulatory compliance, and drive continuous improvement initiatives.

Main Activities:

• Managing task lists and interacting with other peripheral streams (maintenance, logistics, etc.)
• Communicating tasks to the project manager daily and via monthly KPIs. Tasks and deliverables for the project and authorities:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

RESPONSIBILITIES:

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Clinical Operations. As a Clinical Research Associate at Excelya, you will be responsible for overseeing the progress of clinical trials, ensuring compliance with regulatory requirements, and supporting site staff in their efforts to conduct research that improves patient outcomes.

Main Responsibilities:

• Conduct site initiation visits, monitoring visits, and close-out visits.
• Ensure site compliance with study protocols, ICH-GCP guidelines, and applicable regulations.
• Communicate effectively with study sites to facilitate the trial process and address any issues that arise.
• Review and verify study-related documents and data for accuracy and completeness.
• Monitor patient safety and data integrity throughout the study.
• Assist in preparing for audits and regulatory inspections.
• Provide regular updates to project managers and stakeholders about site progress and challenges.

Requirements

About You:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We solve complex analytical problems at scale and have built a reputation for delivering valuable data-driven solutions across various industries, including Pharma and Life Sciences.

If you are passionate about leveraging analytics consulting to address critical challenges in the Pharma & Life Sciences sector, this role is an excellent fit for you. Join us in revolutionizing the healthcare landscape through advanced analytics.

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We are headquartered in Silicon Valley and have our global delivery center in Chennai, India. If you are passionate about working on unstructured business problems that can be solved using data and are excited about building, leading, and enabling a team of analytics professionals toward that objective, we would like to talk to you.

We are looking for a technical Client Partner for our Pharma & Life Sciences practice. An ideal person would have experience in business solutioning within the Pharma & Life Sciences space, encompassing not just DE, BI, or GenAI, but also one who can apply solutions from both a technical and business perspective. We see a proactive professional who is more interested in engaging in meaningful conversations with clients, resulting in increased business opportunities. You will have a dual responsibility of managing and growing existing accounts, as well as generating new leads/business in the Pharma & Life Sciences space. If you're passionate about technology and bringing it in to benefit clients, we would like to speak with you.