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Slovak Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals passionate about aviation and customer service. As a member of our team, you will assist customers with their inquiries related to flights, bookings, and aviation services, all while providing exceptional support in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding aviation services, flight bookings, and travel information via phone, email, and live chat in Slovak.
  • Provide assistance with ticketing, changes, cancellations, and related services.
  • Resolve customer complaints and concerns in a timely and professional manner, ensuring high levels of customer satisfaction.
  • Document all interactions accurately in our CRM system for record-keeping and follow-up.
  • Collaborate with airline partners and operational teams to provide customers with real-time updates and information.
  • Stay informed about flight schedules, aviation regulations, and industry trends to assist customers effectively.

Requirements

Job Skills

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Dutch Speaking Customer Service For German Automobile Manufacturer

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a prestigious German automobile manufacturer. This role is ideal for individuals passionate about the automotive industry and dedicated to providing outstanding support to customers. As a customer service representative, you will assist clients in Dutch, ensuring they have a positive and informative experience with the brand.


Key Responsibilities

  • Manage customer inquiries related to automotive services, vehicle specifications, and maintenance via phone, email, and chat in Dutch.
  • Provide information about vehicle features, financing options, and promotions offered by the manufacturer.
  • Assist customers with service bookings, vehicle repairs, and warranty issues.
  • Resolve customer complaints efficiently and ensure high levels of customer satisfaction.
  • Document all customer interactions accurately and maintain detailed records in the CRM system.
  • Collaborate with dealership teams and internal departments to provide timely updates and solutions.
  • Stay informed on industry trends, product launches, and service offerings to enhance customer interactions.

Requirements

Job Skills

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Dutch Speaking Customer Service - American Multinational Technology Corporation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives at an esteemed American Multinational Technology Corporation. This role is ideal for individuals who are tech-savvy and possess a passion for delivering exceptional customer service. You will be the first point of contact for customers, helping them with inquiries and ensuring a seamless experience across various technology products and services.


Key Responsibilities

  • Manage customer inquiries related to technology products and services via phone, email, and chat in Dutch.
  • Provide accurate information regarding product features, pricing, and troubleshooting steps.
  • Assist customers with account inquiries, order management, and technical support.
  • Resolve customer complaints promptly and effectively to maintain high levels of customer satisfaction.
  • Document all interactions and maintain detailed records in the CRM system.
  • Collaborate with technical teams to enhance service delivery and problem resolution.
  • Stay informed about product updates and industry trends to better assist customers.

Requirements

Job Skills

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Swedish Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Swedish Speaking Customer Service Representatives in the Aviation industry. This role is designed for individuals who are passionate about aviation and dedicated to providing outstanding customer service. You will play a vital role in assisting customers with their inquiries, ensuring smooth travel experiences while communicating effectively in Swedish.


Key Responsibilities

  • Manage customer inquiries regarding flight bookings, schedules, and services via phone, email, and live chat in Swedish.
  • Provide information about ticket options, fare rules, and travel regulations.
  • Assist customers with booking changes, cancellations, and special requests.
  • Resolve customer complaints and issues promptly to ensure high levels of satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with operational teams to provide real-time updates and information to customers.
  • Stay informed about industry trends and service offerings to deliver accurate assistance.

Requirements

Job Skills

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Finnish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Finnish Speaking Customer Service Representatives in the telecommunications industry. This position is ideal for individuals who are passionate about technology and dedicated to providing outstanding customer support. In this role, you will engage with clients in Finnish, assisting them with their telecommunications needs and ensuring they have a positive experience.


Key Responsibilities

  • Respond to customer inquiries regarding telecommunications services, including account management, billing, and technical support via phone, email, and chat in Finnish.
  • Assist customers with service inquiries, changes, and troubleshooting issues effectively.
  • Provide accurate information about product offerings, promotions, and service plans.
  • Resolve customer complaints and technical issues promptly, ensuring high levels of customer satisfaction.
  • Maintain detailed records of customer interactions and document all changes in the CRM system.
  • Collaborate with technical and operational teams to enhance service delivery.
  • Stay informed about new products, services, and industry trends to better assist customers.

Requirements

Job Skills

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Finnish Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is ideal for individuals who are passionate about travel and customer service. As a representative, you will assist clients in Finnish with inquiries related to accommodations, travel plans, and tourism services, ensuring that they receive a memorable experience.


Key Responsibilities

  • Manage customer inquiries regarding hotel bookings, travel arrangements, and local tourism experiences via phone, email, and live chat in Finnish.
  • Provide detailed information on services, promotions, and travel guidelines.
  • Assist customers with reservation adjustments, cancellations, and special requests.
  • Resolve customer complaints and issues efficiently, ensuring high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for future support reference.
  • Collaborate with various partners to streamline services and enhance customer experiences.
  • Stay updated on travel trends, destinations, and company services to provide relevant information.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Portuguese Speaking Customer Service Representatives in the aviation industry. This role presents a wonderful opportunity for individuals who are passionate about travel and aviation and who excel in providing exceptional customer support. As part of our dedicated team, you will assist customers in navigating their inquiries and facilitating a seamless experience in the aviation sector.


Key Responsibilities

  • Respond to customer inquiries regarding flight bookings, cancellations, and aviation services via phone, email, and live chat in Portuguese.
  • Provide accurate information on flight schedules, travel policies, and baggage regulations.
  • Assist passengers with account management, including changes to flight itineraries and special requests.
  • Effectively resolve customer complaints and issues, maintaining high levels of satisfaction.
  • Document all interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with various departments to ensure timely and effective service to clients.
  • Stay updated on industry regulations, safety protocols, and service changes to provide informed responses.

Requirements

Job Skills

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Polish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the telecommunications industry. This role is perfect for those who are passionate about technology and dedicated to providing exceptional support to customers. In this position, you will assist clients in navigating their telecommunications needs, ensuring they receive accurate information and assistance in Polish.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, including plans, devices, and billing, via phone, email, and chat in Polish.
  • Provide technical support and troubleshoot service-related issues for customers.
  • Educate customers on product features and guide them in making informed decisions.
  • Resolve complaints and issues promptly while ensuring high levels of customer satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with sales and technical teams to enhance customer experience and service delivery.
  • Stay updated on the latest telecommunications technologies and offerings.

Requirements

Job Skills

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Polish Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Media & Entertainment industry. This role is crafted for individuals who are passionate about media services and love interacting with customers. As a representative, you will help clients navigate their media and entertainment options while providing exceptional service in Polish.


Key Responsibilities

  • Assist customers with inquiries related to media services, subscriptions, and entertainment offerings via phone, email, and chat in Polish.
  • Provide information on account management, including subscription changes and service troubleshooting.
  • Inform customers about new releases, promotions, and features in the media and entertainment sector.
  • Address and resolve customer complaints efficiently to ensure high levels of satisfaction.
  • Document customer interactions accurately for follow-up and reference.
  • Collaborate with internal teams to improve service delivery and meet customer needs.
  • Stay informed about industry trends and company offerings to provide up-to-date information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives in the Information Technology (IT) industry. This is an exciting opportunity for individuals who are passionate about technology and committed to delivering exceptional customer service. In this role, you will assist clients with their IT inquiries and technical support needs, all while providing top-notch service in Polish.


Key Responsibilities

  • Address customer inquiries related to IT products, services, and technical support via phone, email, and chat in Polish.
  • Assist customers with troubleshooting hardware and software issues, providing step-by-step guidance.
  • Provide information on product features, upgrades, and service options available to clients.
  • Resolve technical issues efficiently and ensure high levels of customer satisfaction.
  • Document all customer interactions and technical issues accurately in our CRM system.
  • Collaborate with IT teams to ensure effective resolution of customer issues and enhance service delivery.
  • Keep up-to-date with the latest IT trends, products, and company offerings to assist customers effectively.

Requirements

Job Skills

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