Mercier Consultancy MD is excited to offer an excellent opportunity for an Italian Speaking Customer Service Agent to work in beautiful Bulgaria, with paid relocation support included. In this role, you will be the first point of contact for our Italian-speaking customers, providing them with exceptional service and support regarding our products and services.

Responsibilities

• Assist Italian-speaking customers through phone, email, and chat by addressing inquiries and providing comprehensive information.
• Deliver top-notch service, ensuring a seamless experience for customers from initial contact to resolution.
• Handle customer complaints and issues with professionalism, striving for high levels of customer satisfaction.
• Document customer interactions accurately in our CRM system to maintain quality service standards.
• Work collaboratively with team members to ensure consistent service delivery and enhance customer experience.
• Stay updated on product offerings and industry trends to provide informed and relevant support to customers.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Hungarian Speaking Customer Service Agent to join our reputable team, with the chance to work in beautiful Bulgaria and receive paid relocation support. In this role, you will provide exceptional customer service to Hungarian-speaking clients, ensuring they have a positive experience with our products and services.

Responsibilities

• Assist Hungarian-speaking customers via phone, email, and chat, addressing inquiries and providing detailed information about our offerings.
• Offer personalized support, ensuring customer satisfaction through effective solutions to their inquiries and issues.
• Document all customer interactions accurately in the CRM system to maintain effective communication and provide feedback.
• Collaborate with team members to enhance service delivery and contribute to continuous improvement efforts.
• Stay updated on product features and promotions to provide accurate and relevant information to customers.
• Resolve customer complaints promptly and professionally, striving for high levels of satisfaction and loyalty.

Requirements

Mercier Consultancy MD is excited to announce an exceptional opportunity for a Hebrew Speaking Customer Service Agent to join a vibrant team, with the advantage of working in beautiful Bulgaria and paid relocation support. In this role, you will be responsible for providing outstanding customer service to Hebrew-speaking clients, ensuring they receive the support needed regarding our products and services.

Responsibilities

• Assist Hebrew-speaking customers through various channels, including phone, email, and chat, addressing inquiries and providing information on products and services.
• Deliver exceptional and personalized support, ensuring high levels of customer satisfaction.
• Resolve customer complaints and inquiries promptly, employing a professional and empathetic approach.
• Document all customer interactions accurately in the CRM system for follow-up and quality assurance.
• Work closely with internal teams to address and resolve more complex customer issues as needed.
• Stay informed about product developments and company policies to provide up-to-date support.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Greek Speaking Customer Service Agent, offering you the chance to work in Sofia with fully paid relocation. In this pivotal role, you will be responsible for delivering outstanding customer support to our Greek-speaking clients, ensuring they receive the assistance they need in a timely and effective manner.

Responsibilities

• Provide exceptional customer service to Greek-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries regarding products and services, offering clear explanations and assistance.
• Resolve customer issues and complaints efficiently, aiming for high levels of satisfaction.
• Maintain accurate records of customer interactions in our CRM system for quality control.
• Collaborate with team members to enhance the overall customer experience and address any potential service improvements.
• Stay updated on product knowledge, company policies, and industry trends to better assist customers.

Requirements

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.