Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Join Our Team!

Are you fluent in German and seeking an exciting remote opportunity to work from Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic German Speaking Customer Representative.

This role offers the exceptional benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while contributing to a top-tier customer service experience.

Your Role:

• Provide outstanding support to German-speaking clients, ensuring their inquiries are resolved with professionalism and attention to detail.
• Engage with clients through various communication channels, including phone, email, and chat.
• Become familiar with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-centric approach.
• Eagerness to learn new technologies and tools suitable for remote work.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Our Team!

Are you fluent in German and seeking an exciting remote opportunity in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic German Speaking Customer Representative.

This position comes with the amazing benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while providing exceptional customer service to our clients.

Your Role:

• Offer outstanding support to German-speaking clients, ensuring inquiries are handled efficiently and professionally.
• Communicate via multiple channels including phone, email, and chat.
• Become well-versed in our client systems to provide top-notch service effectively.
• Collaborate with teammates to ensure the prompt resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills along with a customer-centric approach.
• Eagerness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in German and eager for an exciting remote opportunity based in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic German Speaking Customer Representative.

This position offers the amazing benefit of paid relocation to Greece, allowing you to experience a vibrant lifestyle while providing exceptional customer support.

Your Role:

• Deliver outstanding customer support to German-speaking clients, ensuring their inquiries are resolved with care and professionalism.
• Engage with customers through various communication platforms, including phone, email, and chat.
• Utilize our client systems to provide high-quality service efficiently.
• Collaborate with team members to ensure prompt and effective resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a passion for delivering exceptional customer service.
• Willingness to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Mercier Consultancy MD is excited to offer fantastic German Speaking Customer Service positions in the picturesque country of Greece, featuring a fully paid relocation package! This is a wonderful opportunity to advance your career while enjoying the rich culture and beautiful landscapes that Greece has to offer.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we pride ourselves on creating a positive and dynamic work environment. As part of our dedicated team, you will play a pivotal role in ensuring customer satisfaction and delivering exceptional service every day.

Key Responsibilities

• Deliver high-quality support to German-speaking customers through various channels, including phone, email, and chat, maintaining a friendly and professional demeanor.
• Guide customers in understanding our products and services, providing clear and accurate information.
• Efficiently resolve customer inquiries and complaints to ensure high levels of customer satisfaction.
• Accurately document customer interactions and perform follow-ups to meet their needs effectively.
• Collaborate with team members and other departments to enhance service quality and efficiency.
• Stay informed about our offerings and industry developments to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives within a leading Automotive Company in Greece. This position is perfect for individuals who are passionate about the automotive industry and dedicated to providing outstanding customer support. As a representative, you will engage with clients in German, assisting them with inquiries related to automotive products and services, ensuring an exceptional customer experience.

Key Responsibilities

• Manage customer inquiries related to automotive services, including vehicle specifications, maintenance, and purchasing options via phone, email, and chat in German.
• Provide detailed information about vehicles, warranty coverage, and service appointments.
• Assist customers with order placements, modifications, and handling of complaints or issues.
• Resolve customer inquiries efficiently while ensuring a positive outcome and customer satisfaction.
• Document all customer interactions accurately in the CRM system for effective record-keeping.
• Collaborate with sales and technical teams to provide the best solutions to customer queries.
• Stay updated on automotive trends and product offerings to provide accurate and current information.

Requirements

Join Our Team!

Are you fluent in German and interested in an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic German Speaking Customer Representative.

This role comes with the fantastic benefit of paid relocation to Greece, where you can enjoy a rich cultural experience while making a significant impact in customer service.

Your Role:

• Provide exceptional support to German-speaking clients, ensuring inquiries are addressed with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Get familiar with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills with a focus on delivering excellent customer service.
• Eager to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Our Team!

Are you fluent in German and seeking a remarkable opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to welcome a committed and enthusiastic German Speaking Customer Representative.

This role includes the fantastic benefit of paid relocation to Greece, providing you with a chance to experience a vibrant lifestyle while making a significant contribution to our customer service team.

Your Role:

• Deliver exceptional customer support to German-speaking clients, ensuring their inquiries are resolved efficiently and professionally.
• Communicate through various platforms including phone, email, and chat.
• Become proficient in our client systems to provide top-notch service.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a deep commitment to customer satisfaction.
• Eagerness to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in German and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are eager to recruit a dedicated and passionate German Speaking Customer Representative.

This role comes with the fantastic advantage of paid relocation to Greece, allowing you to thrive in a beautiful environment while contributing to our commitment to outstanding customer service.

Your Role:

• Provide exceptional customer support to German-speaking clients, ensuring their inquiries are handled with care and professionalism.
• Communicate effectively through various channels, including phone, email, and chat.
• Become familiar with our client systems to deliver high-quality service.
• Collaborate with your team to ensure the efficient resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills focused on customer satisfaction.
• Eagerness to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and capable of flourishing in a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Mercier Consultancy MD is actively seeking a dedicated German Support Agent to join our team, focusing on an online travel platform. This position is remote and allows you to work from Greece, making it an exciting opportunity for individuals passionate about travel and customer service. In this role, you will provide exceptional support to our German-speaking customers, ensuring they have a seamless experience with our travel services.

Key Responsibilities

• Offer top-notch customer support to German-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to bookings, travel itineraries, and services offered on the platform.
• Resolve customer complaints efficiently and ensure a high level of satisfaction.
• Document customer interactions and issues in our CRM system for accurate tracking.
• Work collaboratively with other teams to escalate and solve more complex problems.
• Stay informed about travel regulations, promotions, and system updates to provide accurate information to customers.

Requirements