Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business! 

About Us 
With 78 spacious and thoughtfully designed rooms at Monarto Safari Resort, alongside 20 luxurious tents at the newly opened Safari Lodge, we cater to those seeking an escape from the everyday. The Safari Lodge, which opened in April this year, enhances our offering, making the resort the perfect base for a family getaway or a romantic weekend—located less than an hour from Adelaide. 

About Journey Beyond 
Journey Beyond is Australia’s leading experiential tourism group, operating across 20 brands throughout the country and New Zealand. We are dedicated to connecting guests with the natural beauty of our landscapes while creating unforgettable experiences. Our iconic offerings include The Ghan, Indian Pacific, Cruise Whitsundays, Rottnest Express, and the Melbourne Skydeck, among many others. 

Ready for your next chapter in Sofia? 🇧🇬

Sofia combines city life with a relaxed lifestyle. Enjoy a coffee downtown in the morning and head to the mountains after work. The city offers affordable living, great food, and a mix of warm summers and snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn.

Join our client’s team as a German-speaking Customer Support Agent and become part of an international customer service team supporting one of the world’s leading global brands.

What You’ll Do

• Support customers and assist them with their questions and requests
• Communicate with customers via phone, email and chat
• Provide friendly, professional and efficient customer service
• Understand customer needs and find the best possible solutions
• Follow internal processes and guidelines when handling customer requests
• Make sure customers receive a positive experience throughout their interaction
• Work closely with your team and share information and feedback
• Take part in training to continuously improve your knowledge and customer service skills

Requirements

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with German and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with German and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with German and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

What if your next career move came with a Greek address?

Take your customer service career somewhere new and join Mercedes-Benz, one of the world's most recognised premium automotive brands.

As a Italian-speaking Technical Customer Support Specialist, you'll work remotely from Greece, gain international experience and develop valuable skills in technical support, automotive technology and customer experience.

And the best part? You don't need previous technical support experience. With full training provided, this is a great opportunity to get your foot in the door of the tech support world and build skills that can take your career further.

Your Role

You'll support Italian-speaking Mercedes-Benz customers with questions about their vehicles, features and connected services.

You'll:

• Help customers understand vehicle features and services
• Provide technical guidance and troubleshooting support
• Handle enquiries via phone, email and chat
• Explain solutions clearly and professionally
• Deliver the premium customer experience Mercedes-Benz is known for

No technical background required — you'll be trained from the ground up.

Work Remotely From Greece

Once you've relocated and completed your training, you can work 100% remotely from anywhere in Greece.

What if your next career move came with a Greek address?

Take your customer service career somewhere new and join Mercedes-Benz, one of the world's most recognised premium automotive brands.

As a Spanish-speaking Technical Customer Support Specialist, you'll work remotely from Greece, gain international experience and develop valuable skills in technical support, automotive technology and customer experience.

And the best part? You don't need previous technical support experience. With full training provided, this is a great opportunity to get your foot in the door of the tech support world and build skills that can take your career further.

Your Role

You'll support Spanish-speaking Mercedes-Benz customers with questions about their vehicles, features and connected services.

You'll:

• Help customers understand vehicle features and services
• Provide technical guidance and troubleshooting support
• Handle enquiries via phone, email and chat
• Explain solutions clearly and professionally
• Deliver the premium customer experience Mercedes-Benz is known for

No technical background required — you'll be trained from the ground up.

Work Remotely From Greece

Once you've relocated and completed your training, you can work 100% remotely from anywhere in Greece.

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us
With 78 spacious and thoughtfully designed rooms at Monarto Safari Resort, alongside 20 luxurious tents at the newly opened Safari Lodge, we cater to those seeking an escape from the everyday. The Safari Lodge, which opened in April this year, enhances our offering, making the resort the perfect base for a family getaway or a romantic weekend—located less than an hour from Adelaide.

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

As a Dutch-speaking Content Moderator you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

• High attention to detail
• Comfortable processing sensitive information
• Strong ability to defend decisions and provide context with logical reasoning

Required qualifications:

• Fluent in Dutch
• B2 or higher English language skill

Benefits

In return, our client will give you:

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with Dutch and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: