HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specialising in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021, our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award-winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported, and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless!

Requirements

Microsoft Power Platform Technical Consultant

(Power Apps – Power Automate – Power Pages)

Mercier Consultancy MD is excited to present an opportunity for a Dutch/Flemish Speaking Agent for Bofrost, offering the flexibility to work remotely from the stunning surroundings of Greece. In this role, you will be instrumental in delivering top-notch customer service to Dutch/Flemish-speaking clients, assisting them with their inquiries about Bofrost's premium frozen food products.

Responsibilities

• Engage with customers through phone, email, and chat in Dutch/Flemish, providing comprehensive support and information about Bofrost products and services.
• Assist customers with their orders, address any issues related to delivery, and ensure overall satisfaction.
• Troubleshoot problems and provide solutions, guiding customers on how to use Bofrost offerings effectively.
• Document customer interactions in the CRM system to ensure efficient service and to contribute to team performance metrics.
• Collaborate with other departments to resolve complex customer inquiries and improve service processes.
• Maintain up-to-date knowledge of product offerings and promotions to provide accurate information to customers.

Requirements

We are currently recruiting on behalf of our client, a luxury hospitality group, with a collection of independently minded lifestyle hotels in Greece and Cyprus,  a highly skilled and innovative Executive Chef, for one of their 5* hotels in Paphos, Cyprus. The successful candidate will lead the culinary operations with a strong background in luxury hotel dining, and highlights on Mediterranean and Asian cuisines.

Duties & Responsibilities:

Frontend Deployed Engineer

Location: Williamsburg, Brooklyn, NY (100% On-site)

Compensation: $170,000 - $230,000 (Base Salary) + Equity

We are a high-growth, venture-backed startup solving a core pain point for software companies: making APIs easy to use and well-documented. Our product is inspired by internal tooling seen at industry leaders, enabling businesses to offer "Stripe-level" SDKs (client libraries) and Docs for their REST APIs. We are seeking an ambitious Frontend Deployed Engineer to partner directly with our fast-growing tech customers, helping us scale the company from $1M to $10M ARR.

This is a high-impact role at the critical intersection of engineering and customer success, ideal for individuals with entrepreneurial goals. You'll be the primary technical face to our customers, driving both product solutions and our strategic roadmap.

In this role, you will:

Overview:

HSO is seeking an experienced D365 F&O Finance Functional Architect to lead and manage implementations of Microsoft Dynamics 365 for Finance and Operations. This remote role offers the opportunity to work on complex projects across various industries while guiding clients through their digital transformations.

Key Responsibilities:

• Lead the functional design, implementation, and optimization of D365 Finance and Operations modules.
• Engage with clients to understand their business processes and provide strategic solutions that enhance operational efficiency.
• Facilitate requirements gathering sessions and translate business needs into functional specifications.
• Ensure that the solutions adhere to best practices and follow defined methodologies throughout the project lifecycle.
• Collaborate with technical teams to design and execute system integrations and enhancements.
• Provide mentorship and leadership to junior consultants and assist them in their professional development.
• Stay current with the latest D365 updates, features, and industry trends to provide valuable insights to clients and the team.
• Act as a trusted advisor and primary point of contact for clients during the implementation process.

Requirements

Qualifications:

Software Engineer (New Grad - Construction Tech Platform)

Company: Agave (YC W22)

Location: San Francisco, CA (FiDi)

Employment Type: Full-time

Work Arrangement: On-site 5 days a week

About the Role

Our client is a well-funded, profitable YC-backed startup (YC W22) modernizing the $12 trillion global construction industry. They solve a massive problem: connecting fragmented, siloed software systems—many of which are 20-40 years old, on-prem, and lack modern APIs. They build proprietary APIs to connect these systems and wrap them in a modern UI to automate critical work, like syncing financial data between job sites and accounting offices. The company has over 200 paying customers, is cash-flow positive, and is backed by investors like Accel and leaders from Procore and Autodesk.

They are seeking a world-class New Grad Software Engineer who loves simplifying complex systems, unifying fragmented data, and building high-scale backend systems. This role offers high ownership and the chance to work on unique technical challenges that exist at the intersection of old-school enterprise and modern cloud infrastructure.

What You'll Be Doing (Interesting Technical Challenges)

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and beverage products and possess a strong commitment to delivering excellent customer service. You will assist customers with their inquiries and ensure they enjoy a positive experience while communicating effectively in Slovak.

Key Responsibilities

• Handle customer inquiries related to food and beverage products, orders, and services via phone, email, and live chat in Slovak.
• Provide detailed information about product ingredients, packaging, pricing, and availability.
• Assist customers with order placements, modifications, and cancellations.
• Resolve any issues or complaints efficiently, ensuring high levels of customer satisfaction.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with logistics and sales teams to provide updates and solutions to customer inquiries.
• Stay informed about food and beverage trends and product knowledge to enhance customer engagement.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Czech Speaking Customer Service Representatives in the Food & Beverage industry. If you are passionate about food and dedicated to providing excellent customer experiences, this role is ideal for you. You will assist customers by addressing their inquiries related to products, services, and orders while communicating effectively in Czech.

Key Responsibilities

• Handle customer inquiries regarding food and beverage products, orders, and services via phone, email, and chat in Czech.
• Provide detailed information about product availability, pricing, and promotions.
• Assist customers with order processing, modifications, and cancellations.
• Resolve customer complaints efficiently, ensuring a high level of satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with the logistics and operational teams to ensure timely fulfillment of orders.
• Stay informed about industry trends and new product offerings to better serve customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and customer service. In this position, you will assist customers with their inquiries related to products, orders, and services, all while providing exceptional support in Polish.

Key Responsibilities

• Handle customer inquiries related to food and beverage products, orders, and deliveries via phone, email, and chat in Polish.
• Provide information on product availability, nutritional information, and promotions.
• Assist customers with order processing, changes, and cancellations.
• Resolve any customer complaints and issues in a timely and professional manner, ensuring satisfaction.
• Document customer interactions accurately and maintain detailed records in the CRM system.
• Collaborate with internal teams to enhance customer experience and streamline operations.
• Stay informed about industry trends and company offerings to provide customers with relevant information.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Nordic Speaking Customer Service Representatives in the Food & Beverage industry. This position is ideal for individuals who are passionate about food products and customer satisfaction. In this role, you will assist customers in navigating inquiries related to products, orders, and services, all while providing support in a Nordic language.

Key Responsibilities

• Manage customer inquiries regarding food and beverage products, orders, and service options via phone, email, and chat in a Nordic language.
• Provide detailed information on product availability, ingredients, pricing, and promotions.
• Assist customers with order processing, modifications, and cancellations.
• Resolve any customer complaints and issues efficiently, ensuring a high level of satisfaction.
• Document all customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with logistics and operations teams to ensure timely service and delivery.
• Stay informed on industry trends and company product offerings to assist customers effectively.

Requirements