Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Customer Success Specialist to join our team while working in beautiful Greece! This role includes fully paid relocation, allowing you to experience the rich culture and vibrant atmosphere of Greece while advancing your career in customer success. As a Dutch Customer Success Specialist, you will be responsible for ensuring that our Dutch-speaking clients receive exceptional support and guidance throughout their journey with us.

Key Responsibilities

• Act as the main point of contact for Dutch-speaking clients, fostering relationships to enhance their experience.
• Guide clients in utilizing our products and services to achieve their business objectives effectively.
• Monitor client satisfaction and proactively offer resources to ensure successful outcomes.
• Document client interactions and feedback accurately in our CRM system for continuous improvement.
• Collaborate with cross-functional teams to address client issues and drive solutions.
• Stay up-to-date with industry trends to provide insightful advice to clients.

Requirements

Join Mercier Consultancy MD as a Dutch Customer Success Specialist and embark on an unforgettable journey working in the beautiful country of Bulgaria! We are offering a fully paid relocation package, allowing you to immerse yourself in the rich culture and stunning landscapes of Bulgaria while making a meaningful impact in customer success. In this role, you will be instrumental in ensuring that our Dutch-speaking clients receive top-tier support and guidance throughout their engagement with our company.

Key Responsibilities

• Serve as the primary point of contact for Dutch-speaking clients, nurturing strong relationships to enhance their overall experience.
• Assist clients in leveraging our products and services to meet their specific goals and objectives.
• Proactively monitor client satisfaction levels and provide tailored resources for their success.
• Maintain accurate records of client interactions and feedback in our CRM system for ongoing enhancement.
• Collaborate with various teams to troubleshoot client issues and implement effective solutions.
• Stay informed on sector trends to deliver valuable insights and advice to clients.

Requirements

Mercier Consultancy MD is seeking a motivated Dutch Customer Advisor for Smart Home & Appliances to be part of our team in Greece! This is an exciting opportunity for individuals who are passionate about technology and customer service. In this role, you will support customers in understanding and utilizing smart home products, ensuring they have the best experience possible.

Key Responsibilities

• Provide exceptional customer support to Dutch-speaking clients regarding smart home appliances via phone, email, and chat.
• Assist customers with product inquiries, troubleshooting, and technical support.
• Guide customers through the installation and usage of smart home devices to enhance user satisfaction.
• Document interactions with customers in the CRM system, ensuring accurate records of inquiries and solutions provided.
• Collaborate with product teams to relay customer feedback and contribute to service improvements.
• Stay up-to-date with the latest smart home technology trends and products.

Requirements

DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations. This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights. Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness.

At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence. We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experiences, and uphold the highest standards of merchandising and retail execution. Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism.

What You'll Be Doing

We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation. 

We are looking for an experienced, self-motivated engineer to join our Software Support Team and provide high quality solutions/support to our rapidly growing client base.

As a Software Support Engineer you will be working closely with our Service Management and Software Development teams to improve customer experience, provide effective integration and service request solutions as well as identify and timely resolve issues of our client’s.

Mercier Consultancy MD is excited to offer a unique opportunity for a Slovak Speaking Solutions Consultant based in Sofia, Bulgaria. We provide a competitive salary and a 3000 BGN signing bonus to attract the best talent! In this role, you will be instrumental in guiding our clients in utilizing our solutions effectively, ensuring they achieve their business objectives through our innovative services.

Key Responsibilities

• Engage with clients to identify their needs and business goals through detailed consultations.
• Develop and deliver tailored solutions to effectively address client challenges.
• Act as a trusted advisor, offering insights and recommendations based on industry best practices.
• Collaborate with internal teams to ensure the successful implementation of solutions.
• Conduct training and support sessions for clients to enhance their experiences with our products.
• Keep up to date with market trends and emerging technologies to best serve our clients.

Requirements

Mercier Consultancy MD is thrilled to announce exciting opportunities for Slovak Speaking professionals to join our team in Sofia, Bulgaria! If you’re looking for a fresh start in a vibrant city with a fully paid relocation package, this is the perfect chance to enhance your career while experiencing a new culture.

About the Role

In this position, you will be working in a dynamic environment where your linguistic skills will be utilized to support our Slovak-speaking clients across various sectors. You will play a vital role in ensuring excellent customer service and communication.

Key Responsibilities

• Provide exceptional support to Slovak-speaking clients through various channels, including phone, email, and chat.
• Assist customers with inquiries, troubleshooting, and problem-solving in a timely and professional manner.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with team members to enhance customer satisfaction and quality of service.
• Stay knowledgeable about products, services, and best practices to provide informed advice and assistance.

Requirements

Join the vibrant team at Mercier Consultancy MD as a Portuguese Speaking Customer Support Specialist, where you can work remotely from Greece with paid relocation! This role is perfect for those who are passionate about delivering outstanding customer service and are fluent in Portuguese. You will be an essential part of our support team, ensuring that our clients receive the assistance they need in a timely and efficient manner.

Key Responsibilities

• Deliver exceptional customer support to Portuguese-speaking clients through various channels, including phone, email, and chat.
• Handle inquiries and resolve issues with professionalism, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and follow up as necessary.
• Collaborate with technical teams to address any complex concerns requiring further assistance.
• Stay up-to-date with product knowledge and company policies to provide accurate support.
• Participate in training sessions to develop your skills and knowledge further.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a Polish Speaking Player Support Specialist for Riot Games, based in Sofia, Bulgaria. This role focuses exclusively on providing email support to Polish-speaking players, making it ideal for individuals who love gaming and enjoy engaging with the community through written communication. You will be responsible for answering queries, resolving issues, and ensuring that players have a seamless experience with Riot Games' titles.

Key Responsibilities

• Deliver outstanding email support to Polish-speaking players regarding game inquiries and technical issues.
• Assist players with account management, game features, and resolve any related concerns effectively.
• Respond to player emails promptly, maintaining high standards of communication and service.
• Document player interactions and feedback carefully to contribute to service enhancements.
• Collaborate with team members to share player insights and improve the support process.
• Stay updated on game developments, features, and player support best practices to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Polish Speaking professionals in Sofia, Bulgaria, complete with a fully paid relocation package! This is a fantastic chance for individuals looking to advance their careers in a vibrant and growing market while enjoying the benefits of relocation support.

Key Responsibilities

• Provide exceptional customer service in Polish through various channels, including phone, email, and live chat.
• Assist clients with inquiries related to products, services, and account management.
• Resolve customer issues efficiently while maintaining a high standard of professionalism.
• Document interactions and feedback accurately in the CRM system.
• Collaborate with team members and other departments to ensure a seamless customer experience.
• Stay updated on product knowledge and market trends to offer informed support.

Requirements