Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails, calls, and chats
• Build strong and lasting customer relationships
• Resolve customer issues quickly and efficiently, ensuring high-quality solutions
• Keep up with evolving tools and technology
• Escalate complex issues to the appropriate team for resolution
• Apply the latest and greatest customer happiness practices
• Maintain a deep understanding of client solutions and meet KPIs
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails, calls, and chats
• Build strong and lasting customer relationships
• Resolve customer issues quickly and efficiently, ensuring high-quality solutions
• Keep up with evolving tools and technology
• Escalate complex issues to the appropriate team for resolution
• Apply the latest and greatest customer happiness practices
• Maintain a deep understanding of client solutions and meet KPIs
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails, calls, and chats
• Build strong and lasting customer relationships
• Resolve customer issues quickly and efficiently, ensuring high-quality solutions
• Keep up with evolving tools and technology
• Escalate complex issues to the appropriate team for resolution
• Apply the latest and greatest customer happiness practices
• Maintain a deep understanding of client solutions and meet KPIs
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails, calls, and chats
• Build strong and lasting customer relationships
• Resolve customer issues quickly and efficiently, ensuring high-quality solutions
• Keep up with evolving tools and technology
• Escalate complex issues to the appropriate team for resolution
• Apply the latest and greatest customer happiness practices
• Maintain a deep understanding of client solutions and meet KPIs
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails, calls, and chats
• Build strong and lasting customer relationships
• Resolve customer issues quickly and efficiently, ensuring high-quality solutions
• Keep up with evolving tools and technology
• Escalate complex issues to the appropriate team for resolution
• Apply the latest and greatest customer happiness practices
• Maintain a deep understanding of client solutions and meet KPIs
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Mercier Consultancy MD is seeking a passionate German Speaking Community Support representative specializing in Social Media to join our team in beautiful Greece. In this role, you will be the face of our brand on various social media platforms, providing exceptional support to our users and fostering a positive community experience. You will assist German-speaking users by addressing their inquiries, resolving issues, and enhancing overall user engagement.

Key Responsibilities

• Provide timely and effective support to users via social media channels in German, ensuring inquiries are addressed professionally.
• Engage with the community by responding to comments, messages, and reviews, creating a welcoming and supportive environment.
• Identify trends in user feedback and escalate issues to the relevant teams for resolution.
• Collaborate with the marketing and content teams to create engaging and relevant social media content.
• Monitor the social media landscape for ongoing trends and user sentiment to inform community strategies.
• Stay updated on best practices in community support and social media management.

Requirements

Join a multicultural Team as a Danish speaking Customer Service Agent – with a free relocation to Greece!

Are you a fluent Danish speaker with a passion for helping others and a desire to work in an international environment? We're looking for Customer Service Agents to join our growing team in Greece, representing one of the world’s most well-known and respected brands!

What You'll Be Doing:

-Communicating with customers via phone, chat, and email to resolve issues and provide support

-Tracking and following up on cases to ensure timely and efficient resolution

-Maintaining high levels of customer satisfaction while upholding the values of a major global brand

-Building professional relationships with customers and partners, showing empathy and understanding

-Working towards achieving both client-defined and internal performance targets

This role includes full, paid relocation package including flights, travel costs and accommodation.

Take the next step in your career and experience life in beautiful Greece while working in a friendly, multicultural environment!

Apply today and start your journey in Greece!

Requirements

-Fluency in Danish (spoken and written)

-Strong communication skills in English

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading social media platform, with the added benefit of working in Greece. This role is perfect for individuals who are passionate about social media and enjoy helping others. You will provide support to users in Portuguese, addressing their inquiries and ensuring a positive experience on the platform.

Key Responsibilities

• Respond to customer inquiries about the social media platform, including account support, features, and policies via phone, email, and live chat in Portuguese.
• Assist users with troubleshooting issues and provide guidance on using various platform features effectively.
• Document and escalate complex issues to technical teams as needed.
• Educate users about safety practices, community guidelines, and platform updates.
• Collaborate with global teams to improve user experience and address feedback.
• Stay updated on platform developments and industry trends to deliver accurate information.

Requirements

We are currently hiring on behalf of my client, Senior Business Development Manager within a financial media business, with a focus on generating new business, managing client accounts, and supporting sales targets related to media products and services. This role will be responsible for identifying potential clients, presenting suitable offerings and maintaining strong relationships to ensure repeat business. The role requires a proactive and results driven approach, along with a solid understanding of media sales and strong communication skills.

Key Responsibilities

DSI, a trusted and authorized partner of AT&T, is seeking an experienced Contact Center Trainer to lead and deliver high-impact training initiatives for our AT&T customer service and escalation teams. This individual will play a key role in shaping agent performance, driving customer satisfaction, and supporting ongoing operational excellence within our contact center environment.

The ideal candidate brings a strong background in training within a wireless telecom contact center, along with expertise in managing escalated customer interactions, resolving issues through research and collaboration, and coaching others to perform at a high level. This role requires someone who can effectively demonstrate best practices and ensure frontline teams are prepared to handle a wide range of customer needs with professionalism and empathy.

If you’re passionate about training, thrive in fast-paced environments, and have experience in the wireless telecom industry—this is the opportunity for you.

• Full-time, Monday – Friday 9am – 5pm

About DSI