Join Our Team!

Are you a fluent Dutch speaker looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer a position as a Dutch Speaking Customer Representative with the exceptional benefit of paid relocation to Greece!

This role provides the unique chance to combine your professional skills with the experience of living in a beautiful Mediterranean country.

Your Role:

• Deliver exceptional customer support to Dutch-speaking clients, ensuring their inquiries are addressed promptly and professionally.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our client systems to provide quick and accurate assistance.
• Collaborate with your team to ensure timely resolution of any customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong customer service orientation and excellent communication skills.
• Eager to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willingness to relocate to Greece and embrace this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and seeking an exciting opportunity that includes paid relocation to Greece? At Mercier Consultancy MD, we are looking for a passionate and driven Dutch Speaking Customer Representative to join our team.

This position offers a unique chance to work remotely while enjoying the vibrant lifestyle of Greece, all while contributing to our commitment to excellent customer service.

Your Role:

• Provide outstanding customer support to Dutch-speaking clients, ensuring their inquiries are handled with expertise and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure swift and effective resolution of customer issues.

Requirements

Our client is looking for Dutch-speaking talents who will be the primary point of contact for customer requests.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Dutch
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Join the dynamic team at Mercier Consultancy MD as a Talent Support Officer and take the leap towards an exciting career in recruitment! We are seeking enthusiastic Dutch speakers to support our talent acquisition efforts in beautiful Cape Town. With our paid relocation package, you’ll not only embark on a fulfilling career, but also immerse yourself in a vibrant new culture.

Your Role:

• Assist in the recruitment process by providing support in sourcing and engaging potential candidates.
• Conduct preliminary candidate assessments to evaluate qualifications and cultural fit with our clients.
• Collaborate with recruiters and hiring managers to understand job specifications and organizational needs.
• Manage candidate communications to ensure a seamless application experience throughout the hiring process.
• Utilize various recruitment tools and platforms to streamline the selection process and enhance candidate experience.
• Participate in team meetings to contribute insights and ideas for improving talents support strategies.
• Engage in ongoing training and professional development to enhance your skills in the recruitment field.

Requirements

Mercier Consultancy MD is thrilled to offer a position for a Dutch Speaking Logistics & Delivery Advisor to join our vibrant team in Bulgaria. This exciting opportunity includes a paid relocation package, making your transition to this beautiful country seamless! In this role, you will play a key part in managing logistics operations and providing exceptional support to our Dutch-speaking clientele.

Key Responsibilities

• Deliver high-quality logistical assistance and customer service to Dutch-speaking clients through various channels.
• Oversee the coordination and timely delivery of shipments, ensuring all tracking information is accurate.
• Manage customer inquiries regarding orders, shipping methods, and resolve any delivery issues.
• Document all customer interactions and maintain precise records in our systems.
• Collaborate with logistics teams to enhance and optimize service delivery processes.
• Keep informed about industry developments and best practices to provide knowledgeable recommendations to clients.

Requirements

Mercier Consultancy MD is thrilled to announce exciting Dutch Speaking job opportunities in Bulgaria! We offer a fully paid relocation package to ensure a smooth transition for qualified candidates ready to work and thrive in a beautiful new location. Join our dynamic team and contribute your language skills and expertise in a rewarding professional environment.

Key Responsibilities

• Provide excellent customer support to Dutch-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, services, and account-related issues.
• Document customer interactions accurately in our CRM system for streamlined follow-up and reporting.
• Troubleshoot customer issues efficiently to ensure high levels of satisfaction and retention.
• Collaborate with various teams to address customer concerns and improve service delivery.
• Stay updated on company policies, product offerings, and market trends to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an amazing opportunity for a Dutch Speaking Freelance Recruiter! This position is perfect for individuals looking to kickstart their careers in recruiting, as no prior experience is required. Embrace the chance to work remotely from anywhere in the world and be a part of our innovative team that connects candidates with exciting job prospects!

Your Responsibilities:

• Learn and utilize effective recruitment strategies to identify and engage candidates across various industries.
• Conduct interviews that assess candidates' fit for roles, focusing on their skills and cultural alignment.
• Build relationships with candidates and support them throughout the recruitment process.
• Collaborate with hiring managers to understand their specific recruiting needs and expectations.
• Assist in managing the recruitment lifecycle, from posting job openings to coordinating interviews.
• Stay informed about the latest trends in recruiting to enhance your skills and knowledge in the field.
• Provide updates and insights to the team regarding recruitment progress and candidate engagement.

Requirements

Mercier Consultancy MD is looking for a Dutch Speaking Digital Trust and Safety Analyst to join our team in beautiful Bulgaria! This role is integral to our efforts in ensuring that our digital platforms are safe and trustworthy for all users. As a Digital Trust and Safety Analyst, you will monitor and manage potential safety issues, contributing to a secure online experience.

Key Responsibilities

• Monitor and analyze user-generated content for compliance with community guidelines and safety standards.
• Investigate reported incidents thoroughly, using data analysis to assess risks and take appropriate actions.
• Collaborate with technical and safety teams to establish and implement effective safety protocols.
• Create comprehensive reports based on investigations and safety assessments to inform stakeholders.
• Stay informed about the latest trends in digital threats and safety practices to proactively enhance platform security.
• Engage with users to promote awareness and understanding of digital safety measures.

Requirements

We're looking for Dutch speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Dutch
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Service Agent for PayPal, offering the opportunity to work in Greece. In this role, you will be part of a dynamic team dedicated to providing exceptional support to Dutch-speaking clients utilizing PayPal's services. Your effective communication and problem-solving skills will play a vital role in ensuring customer satisfaction.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat with inquiries related to PayPal services and accounts.
• Provide accurate information regarding transactions, billing, and account management.
• Address and resolve customer complaints promptly and professionally.
• Document all customer interactions in the CRM system, maintaining quality and consistency in service delivery.
• Work collaboratively with internal teams to ensure a seamless customer experience and adherence to company policies.
• Stay informed about PayPal's offerings, updates, and security measures to provide accurate guidance.

Requirements