Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Join Our Team!

Are you fluent in Portuguese and looking for an exciting (remote) opportunity in Greece? At Mercier Consultancy MD, we are searching for a dedicated and enthusiastic Portuguese Speaking Customer Representative.

This role offers the fantastic benefit of paid relocation to Greece, allowing you to embrace a vibrant lifestyle while contributing to our customer service excellence.

Your Role:

• Provide exceptional customer support to Portuguese-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Familiarize yourself with our client systems to deliver high-quality support efficiently.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Eagerness to learn and adapt to new technologies for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Portuguese and seeking a fantastic opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are excited to announce that we are looking for a dedicated and enthusiastic Portuguese Speaking Customer Representative.

This position comes with the incredible benefit of paid relocation to Greece, allowing you to enjoy a beautiful new lifestyle while providing exceptional service to our customers.

Your Role:

• Provide outstanding customer support to Portuguese-speaking clients, ensuring their inquiries are handled with care and professionalism.
• Utilize various communication channels including phone, email, and chat to assist customers.
• Become skilled with our client systems to deliver effective solutions.
• Work collaboratively with colleagues to ensure timely resolutions of customer issues.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a commitment to customer satisfaction.
• Eager to learn new tools and technologies for a remote work environment.
• Self-motivated, proactive, and able to thrive in a dynamic setting.
• Willingness to relocate to Greece for this amazing opportunity!

Benefits

Join Our Team!

Are you fluent in Portuguese and looking for an exciting (remote) career opportunity in Greece? At Mercier Consultancy MD, we seek a dedicated and enthusiastic Portuguese Speaking Customer Representative to join our team.

This role comes with the amazing benefit of paid relocation to Greece, allowing you to immerse yourself in a vibrant culture while contributing to our customer service excellence.

Your Role:

• Provide outstanding customer support to Portuguese-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Familiarize yourself with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure the timely resolution of customer issues.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-focused mindset.
• Eager to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Willing to relocate to Greece for this fantastic opportunity!

Benefits

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Portuguese Speaking individuals in Greece! We offer a fully paid relocation package to facilitate your move to this beautiful country. As part of the role, you will engage with diverse clients, providing support and expertise in your area of specialization. This is a unique opportunity to enhance your career while enjoying the vibrant Greek culture and lifestyle.

Key Responsibilities

• Deliver exceptional service and support to Portuguese-speaking clients through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries, product information, and service-related questions, ensuring a seamless experience.
• Accurately document customer interactions and maintain records within our CRM system.
• Identify solutions to customer issues, escalating complex cases to the appropriate departments as necessary.
• Foster positive relationships with clients, ensuring satisfaction and loyalty.
• Stay updated on products, services, and industry trends to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives at a leading Telecom Company in Greece. This role is ideal for individuals who are enthusiastic about telecommunications and committed to providing exceptional customer support. As a representative, you will assist Italian-speaking customers with their inquiries and technical support needs while ensuring a seamless and friendly experience.

Key Responsibilities

• Handle customer inquiries regarding telecom products, services, and account management via phone, email, and live chat in Italian.
• Provide detailed information about plans, pricing, and technical troubleshooting.
• Assist customers with billing inquiries, account changes, and service-related questions.
• Resolve customer complaints and technical issues effectively, ensuring customer satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical teams to address and resolve any product or service issues.
• Stay informed about the latest telecom advancements and company offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to provide an amazing opportunity for Italian Speaking Customer Service Representatives for a leading Tech Company based in Greece. This role is perfect for individuals who have a passion for technology and a commitment to delivering exceptional customer support. As a representative, you will assist customers in Italian, providing them with guidance on tech products and services.

Key Responsibilities

• Manage customer inquiries related to tech products, services, and troubleshooting via phone, email, and chat in Italian.
• Assist customers with account management, product setup, and technical issues.
• Provide detailed information on product specifications, pricing, and available support services.
• Resolve customer concerns promptly, ensuring a high level of satisfaction.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with the technical team to address complex issues and enhance customer service.
• Stay updated on the latest tech trends and company offerings to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for German Speaking Customer Service Representatives for a leading Telecom Company based in Greece. This role is perfect for individuals who are passionate about technology and telecommunications, and who excel in delivering high-quality customer support in German. As a customer service representative, you will assist clients in navigating their telecom inquiries while providing exceptional service.

Key Responsibilities

• Manage customer inquiries regarding telecom products, services, and billing via phone, email, and chat in German.
• Provide clear and accurate information about plans, coverage, and device specifications.
• Assist customers with service setup, troubleshooting, and account management.
• Resolve any issues or complaints efficiently to ensure a positive customer experience.
• Document all customer interactions in the CRM system for effective tracking and follow-up.
• Collaborate with internal teams to enhance customer satisfaction and address service-related questions.
• Stay updated on the latest telecom offerings and promotions to provide relevant information to customers.

Requirements

Join Our Team!

Are you fluent in Finnish and seeking an exciting opportunity to work remotely in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Finnish Speaking Customer Representative who is open to a paid relocation to beautiful Greece!

This position offers the chance to experience a vibrant culture while making a significant contribution to our customer service team.

Your Role:

• Provide exceptional customer support to Finnish-speaking clients, addressing their inquiries with professionalism and care.
• Communicate through various channels, including phone, email, and chat.
• Get acquainted with our systems to offer efficient and effective service.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Finnish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a focus on customer satisfaction.
• Eager to learn about new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits