Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Communicate with hot leads and existing customers via calls, emails, and chats
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via phone calls, chats, and emails;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Gestalte mit uns, wie Technologie Unternehmen verändert – und deine Karriere gleich mit.  

HSO gehört seit über 21 Jahren zum Microsoft Inner Circle – der exklusiven Top 1 % aller Partner weltweit – und wurde 26-mal als Microsoft Partner of the Year ausgezeichnet. Mit über 30 Jahren Erfahrung, 2.800 Mitarbeitenden aus 43 Nationen und 33 Standorten weltweit verbinden wir technologische Exzellenz mit tiefem Branchenverständnis.  

Bei HSO arbeitest du an innovativen Projekten, direkt an der Schnittstelle zwischen Business und moderner Microsoft Cloud – von Dynamics über Azure bis hin zu Data & AI.  

Du willst nicht nur beraten, sondern gestalten? Dann werde Teil von HSO und bring dein Know-how dorthin, wo es zählt: in internationale Projekte, moderne Technologien und ein Team, das deinen Anspruch teilt, besser zu sein als gestern. 

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers. 

What will you be doing?

We are looking for enthusiastic and creative Field Service Coordination Engineer to be part of our team. You will be a member of our Field Service Management team that provides five-star customer service and promotes this idea throughout the organization. Your main focus area will be to organize service attendances through our global service network, participate on shifts, support engineers while on board following system’s requirements.

The role is on-site in Singapore City.

Requirements

Klar kannst du irgendwo als Microsoft-Consultant anfangen. Oder du kommst direkt zu den Besten. 
HSO ist seit 21 Jahren Teil des Microsoft Inner Circle – also der Top 1 % weltweit. 26 Auszeichnungen als Partner of the Year, 30+ Jahre Erfahrung mit der Microsoft-Plattform und 2.800 Kolleg:innen aus 43 Nationen sprechen für sich. 

Was das für dich bedeutet? 
Spannende Projekte statt Folienroutine. Modernste Cloud-Technologien direkt aus dem Microsoft-Kosmos. Entwicklungsperspektiven, die zu dir passen – ob aus dem Homeoffice oder an einem unserer Standorte in Deutschland. 

Du willst was bewegen, nicht nur begleiten? 
Dann gestalte mit uns die Business-Welt von morgen – mit über 2.500 realisierten Projekten, für 1.200 Kund:innen weltweit, an 33 Standorten. 

Weniger Bla, mehr Wirkung. Willkommen bei HSO. 

Ben jij als Senior Consultant D365 CE klaar om jouw carrière naar het volgende niveau te tillen bij HSO, één van de grootste Microsoft Gold Partners ter wereld? Sluit je aan bij ons CE team en maak het verschil!

Join the journey

Wat ga je doen?

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic and creative technical support engineers to be part of our growing team. You will be a member of our After Sales Support team that provides five-star customer service and promotes this idea throughout the organization. The goal is to increase customer satisfaction, loyalty, retention and meet their expectations. Your main focus area will be to provide technical service-related after sales support to the customers for all our products and services, mainly in network and system related issues. You will also be responsible for monitoring the smooth operation of our products.

Requirements