Danish Speaking Customer Service for Consumer Electronics Brand - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Brand based in Greece. This role is perfect for individuals who are passionate about technology and delivering exceptional customer service. As part of our team, you will assist customers in Danish, providing support and guidance related to their electronic products and services.
Key Responsibilities
- Handle customer inquiries regarding consumer electronics products, troubleshooting, and services via phone, email, and chat in Danish.
- Provide detailed product information, usage instructions, and technical support to customers.
- Assist with order processing, returns, and exchanges while ensuring a seamless experience.
- Resolve customer complaints and technical issues efficiently and professionally.
- Document all customer interactions accurately in the CRM system for future reference.
- Collaborate with internal teams to enhance product knowledge and improve customer service delivery.
- Stay updated on the latest consumer electronics trends and product releases to effectively assist customers.
Requirements