Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to IT companies around the globe for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages and partnering with industry leaders like MasterCard, Calm, and MacPaw. With international hubs and coworking spaces around the world, we develop innovative products like Quidget and continuously work to improve the customer experience.

About the role:

We are looking for an AI Solutions Specialist to join our team and lead the design and implementation of AI-powered solutions for customer support and business operations.

In this role, you will translate business and operational requirements into scalable technical solutions, design AI architectures, evaluate technologies and integrations, and guide solutions from discovery through implementation.

You will work closely with clients, internal teams, and technical stakeholders to identify the right AI approach for each use case and ensure that solutions are reliable, scalable, and aligned with business goals.

What you will do:

Robusta Technology Group (RTG) is a key driver of digital transformation, providing a holistic technology ecosystem. RTG partners with local and international organizations to build exceptional digital customer experiences, establish engineering hubs, and launch ventures across multiple industries and domains. Through its events, spaces, and content, RTG serves as a catalyst for innovation, impact, and sustainable growth.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading technology consultancy group. With over a decade of experience and a successful track record of delivering more than 300 projects across Europe, the Middle East, and North America, RTG has established itself as a trusted technology partner and a preferred employer in the Egyptian market.

Together, Octopus and Robusta are building a bridge between Europe and Africa by creating tailored engineering hub solutions that connect global companies with exceptional talent.

About the Role

We are looking for a Senior QA Engineer with strong hands-on Salesforce experience to join our growing team on a 3-month remote contract.

We are looking for a CX Writer to join our team and help create clear, engaging, and customer-centric experiences across digital and customer touchpoints.

The ideal candidate will combine strong writing and communication skills with a solid understanding of Customer Experience (CX), customer journeys, Voice of Customer (VOC), and user needs. You will work closely with CX, Product, UX/UI, Marketing, and other cross-functional teams to turn customer insights into effective content and communication.

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Island Kia in Staten Island, NY, is seeking Military Veterans with mechanical experience who are interested in beginning a rewarding career as an Automotive Service Technician.

This position is part of the Kia Veterans Technician Apprenticeship Program (VTAP), a structured apprenticeship program created by Kia America to help Military Veterans transition into the automotive industry. Through this program, participants gain hands-on dealership experience while completing a one-year competency-based apprenticeship that leads to Kia Service Technician certification.

VTAP provides Veterans the opportunity to work full-time at a participating Kia dealership while receiving the training, tools, and support needed to develop into highly skilled automotive technicians. The program is GI Bill® approved, allowing eligible Veterans to receive Monthly Housing Allowance (MHA) during their apprenticeship.

As an Automotive Technician Apprentice, you will work alongside experienced technicians and service professionals while developing the technical knowledge and practical skills necessary to diagnose, service, and repair Kia vehicles.

Job Responsibilities

Are you fluent in Danish and passionate about providing exceptional customer service? Join Mercedes as a Customer Care Representative and be part of a global premium brand while living on the beautiful island of Crete.

In this role, you’ll support Mercedes customers, handling inquiries related to vehicles, services, and accounts via phone, email, and chat, ensuring a world-class customer experience.

This is a unique opportunity to combine career growth with life in one of Greece’s most stunning locations.

Your Responsibilities

• Assist Danish-speaking customers with inquiries about vehicles, services, and accounts
• Handle interactions via phone, chat, and email professionally and efficiently
• Troubleshoot customer issues and provide accurate solutions
• Maintain high standards of service quality and follow internal procedures
• Participate in paid training and onboarding before starting full production
• Work on-site in Crete and adapt to flexible shifts, including evenings and weekends

Requirements

Arbeiten, wo andere Urlaub machen – Starte deine Karriere in Griechenland!

Du träumst davon, für eine Zeit im Ausland zu leben, neue Menschen kennenzulernen und dabei wertvolle Berufserfahrung zu sammeln? Dann nutze jetzt die Chance, deinen Alltag gegen Sonne, Meer und den mediterranen Lifestyle einzutauschen.

Egal, ob du ein Gap Year planst, nach deinem Abschluss etwas Neues erleben möchtest oder einfach Lust auf ein Abenteuer hast – in Griechenland erwartet dich nicht nur ein Job, sondern eine Erfahrung, die dich persönlich und beruflich weiterbringt.

Deine Aufgaben

Als Customer Support Expert betreust du deutschsprachige Kunden und sorgst dafür, dass sie bei Fragen oder Problemen schnell die passende Unterstützung erhalten.

Zu deinen Aufgaben gehören:

• Betreuung von Kunden per Telefon, Chat und E-Mail
• Bearbeitung und Nachverfolgung von Kundenanfragen
• Aufbau einer positiven Customer Experience
• Professionelle Kommunikation und lösungsorientiertes Arbeiten
• Zusammenarbeit mit einem internationalen Team und Erreichung gemeinsamer Ziele

Requirements