Mercier Consultancy MD is pleased to announce an opening for Serbian Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals passionate about providing excellent support and guidance to clients in the construction sector. You will be instrumental in helping customers navigate their inquiries, ensuring their needs are met with professionalism and expertise while communicating in Serbian.

Key Responsibilities

• Provide outstanding customer service by handling inquiries regarding construction projects, products, and services through phone, email, and chat in Serbian.
• Assist clients with understanding project specifications, timelines, and related documentation.
• Address customer concerns and complaints with empathy and efficiency to ensure satisfaction.
• Document interactions accurately and maintain records within the CRM system for database integrity.
• Collaborate with internal teams, including project managers and technical staff, to provide timely solutions.
• Stay informed about industry trends and updates to enhance customer service quality.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Norwegian Speaking Customer Service Representatives in the construction industry. This role is perfect for individuals who are passionate about providing exceptional service and support to clients in the construction sector. You will be the key contact for customers, helping them navigate their inquiries and ensuring they have a seamless experience while utilizing our services.

Key Responsibilities

• Manage customer inquiries related to construction projects, materials, and services via phone, email, and chat in Norwegian.
• Provide detailed information regarding project timelines, pricing, and service options.
• Assist clients with issues that arise during the course of their projects and facilitate effective solutions.
• Document and maintain records of customer interactions and follow up to ensure satisfaction.
• Collaborate with project managers and field teams to provide up-to-date information to customers.
• Stay informed about industry trends and updates to assist customers accurately.

Requirements

Mercier Consultancy MD is excited to announce an opening for Slovenian Speaking Customer Service Representatives in the construction industry. This position presents a fantastic opportunity for individuals who are passionate about providing top-notch customer service and have an interest in the construction sector. In this role, you will assist clients with their inquiries, offering support and information in Slovenian, ensuring a positive customer experience throughout their journey.

Key Responsibilities

• Handle customer inquiries related to construction services, projects, and product offerings via phone, email, and chat in Slovenian.
• Provide accurate information about service options, pricing, and project timelines.
• Assist customers with order management, scheduling consultations, and follow-ups.
• Resolve issues and address customer concerns efficiently, ensuring satisfaction.
• Maintain detailed records of customer interactions and document feedback in the system.
• Collaborate with project managers and construction teams to enhance service delivery and customer experience.
• Stay updated on industry trends and product developments to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the construction industry. If you have a passion for customer service and an interest in construction processes and products, this role is tailored for you. You will serve as a vital link between our clients and our services, facilitating smooth communication while providing outstanding support in Slovak.

Key Responsibilities

• Manage customer inquiries related to construction projects, materials, and services via phone, email, and chat in Slovak.
• Provide detailed information about product specifications, availability, and service timelines.
• Assist customers with order placements, modifications, and project updates.
• Resolve customer complaints and issues in an efficient and professional manner.
• Maintain accurate records of customer interactions and transactions within our CRM system.
• Coordinate with operational teams to ensure customer needs are met promptly.
• Stay informed about industry trends and company offerings to provide relevant assistance to customers.

Requirements

Mercier Consultancy MD is pleased to announce a new opportunity for Latvian Speaking Customer Service Representatives in the construction industry. This role is perfect for individuals who are enthusiastic about providing excellent service and support to clients and partners in the construction sector. As a representative, you will utilize your Latvian language skills to assist with inquiries and ensure that customers receive accurate and timely information.

Key Responsibilities

• Manage customer inquiries related to construction services, project details, and product offerings via phone, email, and chat in Latvian.
• Provide clients with detailed information about construction processes, timelines, and compliance requirements.
• Assist in troubleshooting issues and coordinating responses with relevant teams.
• Document all customer interactions accurately to maintain comprehensive records.
• Collaborate with project managers and sales teams to deliver a seamless customer experience.
• Stay updated on industry trends, regulations, and company services to inform customers effectively.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Swedish Speaking Customer Service Representatives in the Construction industry. This position is ideal for individuals who possess a passion for customer service and an interest in construction solutions. As a member of our team, you will provide essential support to customers, ensuring their inquiries and concerns regarding construction services are addressed with professional excellence in Swedish.

Key Responsibilities

• Manage customer inquiries related to construction projects, services, and timelines via phone, email, and live chat in Swedish.
• Provide accurate information on project specifications, pricing, and contract details.
• Assist customers with scheduling, changes to projects, and any service-related requests.
• Resolve complaints and issues promptly, aiming for complete customer satisfaction.
• Keep detailed records of customer interactions and maintain accurate documentation in the CRM system.
• Collaborate with construction teams to ensure seamless communication and service delivery.
• Stay informed about industry standards and best practices to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Finnish Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals who are eager to support customers in navigating their inquiries related to construction services and products. As a key member of our team, you will communicate with clients in Finnish, ensuring they receive the information and assistance they need.

Key Responsibilities

• Respond to customer inquiries regarding construction services, project updates, and product specifications via phone, email, and chat in Finnish.
• Provide detailed information and support for contract negotiations, project timelines, and materials.
• Assist in troubleshooting customer concerns and coordinating with relevant teams to resolve issues.
• Document all customer interactions accurately for tracking and reporting purposes.
• Collaborate with project managers and technical teams to ensure seamless communication with clients.
• Keep updated on industry best practices and product knowledge to better assist customers.

Requirements

Vous rejoignez l'équipe du Bureau d'Etudes Conception Générale, qui est structuré en 3 Groupes : Coque & Auxiliaire, Fluides, et Energie/Propulsion.

Leur mission principale est d'assurer l'implantation des différents éléments du navire, dans le respect du contrat et de la règlementation.

Rattaché(e) au Responsable du Bureau d’Etudes Conception Générale, votre rôle est de piloter et gérer les études de conception générale du navire jusqu’à la livraison.

Vous êtes l’interlocuteur principal en interne (bureaux d’études, chargés d’affaires, achats, production) et en externe (clients, sous-traitants, société de classification, pavillon) pour les projets que vous pilotez (navires de 50 à 80m).

Vos missions principales :

Mercier Consultancy MD is delighted to announce a vacancy for Portuguese Speaking Customer Service Representatives in the construction industry. This position is perfect for individuals who are passionate about customer service and have an interest in the construction sector. In this role, you will provide invaluable support to clients, contractors, and stakeholders while assisting with inquiries related to our construction services and products, all while communicating effectively in Portuguese.

Key Responsibilities

• Assist customers with inquiries related to construction projects, services, and products via phone, email, and chat in Portuguese.
• Provide accurate information about project specifications, timelines, and pricing.
• Help clients navigate the construction process and address any issues or concerns they may have.
• Document all customer interactions and maintain comprehensive records within the CRM system.
• Collaborate with project managers and field teams to ensure timely and effective communication about project developments.
• Stay informed about industry trends and company offerings to provide knowledgeable support.

Requirements

Mercier Consultancy MD is excited to announce a new opportunity for Polish Speaking Customer Service Representatives in the Construction industry. If you are passionate about customer service and have a penchant for the construction field, this role is perfect for you. As a representative, you will support clients in navigating their construction inquiries and ensure they receive comprehensive assistance in Polish.

Key Responsibilities

• Handle customer inquiries regarding construction products, services, and project support via phone, email, and chat in Polish.
• Provide detailed information on product specifications, project timelines, and compliance requirements.
• Assist in resolving customer issues and coordinating with project management teams as necessary.
• Document customer interactions and maintain accurate records in our customer relationship management (CRM) system.
• Collaborate with sales and technical teams to enhance client service delivery.
• Stay informed about industry trends and developments to better assist our customers.

Requirements