Overview

As Union Maritime’s (UML) business continues to grow, within an increasingly complex regulatory landscape and with evolving performance expectations, we aim to strengthen our ability to effectively coordinate across multiple teams and stakeholders.

The Technical Coordination Lead will be instrumental in taking our cross-functional and departmental efficiencies to the next level, as our innovative fleet continues to grow.

Technical Coordination Lead

The Technical Coordination Lead will work closely with SeaLabs (our in-house innovation and development hub), Fleet Performance, Technical Managers and Commercial Operations. The successful candidate will play a critical role in helping SeaLabs navigate the complex and evolving landscape of international maritime regulations. This position requires a proactive individual with deep industry knowledge, exceptional communication skills, and a strategic mindset to assess the impact of regulations on our fleet and future operations.

Mercier Consultancy MD is looking for a passionate Polish Speaking Gaming Support Specialist to join our team! This exciting role offers the opportunity to provide outstanding support to Polish-speaking gamers while enjoying paid relocation to the vibrant city of Sofia, Bulgaria. If you have a love for gaming and a knack for helping others, we want to hear from you!

Key Responsibilities

• Deliver excellent customer service in Polish, responding to inquiries through email.
• Assist gamers with gameplay questions, account management, and technical support issues.
• Troubleshoot and resolve player problems efficiently to enhance the gaming experience.
• Document customer interactions thoroughly and provide feedback for service improvements.
• Collaborate with development teams to relay player insights and contribute to game enhancements.
• Stay updated on gaming trends and new product releases to provide knowledgeable support.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opening for a Polish Speaking Content Moderator to join our team in Sofia, Bulgaria! With relocation assistance provided, this is a fantastic opportunity to embrace a new adventure in one of Europe’s most captivating cities while contributing to our goal of fostering a safe online community. In this role, you will be responsible for reviewing, moderating, and managing Polish-language user-generated content, ensuring compliance with our community standards.

Key Responsibilities

• Moderate and evaluate user-generated content in Polish to ensure adherence to community guidelines.
• Classify and assess content based on established moderation criteria.
• Identify and escalate inappropriate content or violations in accordance with company policies.
• Provide insightful feedback on content trends and community engagement to improve moderation strategies.
• Collaborate effectively with team members to enhance overall moderation effectiveness.
• Maintain up-to-date knowledge of company guidelines and industry best practices in content moderation.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Appointment Setter, with relocation to the vibrant city of Sofia, Bulgaria. This exciting opportunity is perfect for individuals eager to take their careers to the next level while experiencing life in a dynamic and culturally rich city. You will play a vital role in reaching out to potential clients and scheduling appointments for our dedicated sales team.

Key Responsibilities

• Engage with potential clients in the Dutch-speaking market to identify and generate leads.
• Effectively present the benefits of our services to schedule appointments for the sales team.
• Follow up with leads through calls and emails to nurture ongoing relationships.
• Keep thorough and accurate records of client interactions and appointments in our CRM system.
• Work collaboratively with the sales team to ensure seamless communication and transitions from appointment setting to sales.
• Provide valuable feedback on the quality of leads and appointment scheduling processes to improve efficiency.
• Stay updated on industry trends and product offerings to confidently engage prospects.

Requirements

Mercier Consultancy MD is actively seeking a Danish Speaking Content Moderator to join our innovative team in Sofia, Bulgaria! This exciting opportunity includes relocation support, enabling you to experience the beautiful city of Sofia while playing a crucial role in maintaining a positive online environment. As a Content Moderator, you will assess and manage user-generated content in Danish, ensuring it adheres to our community standards and guidelines.

Key Responsibilities

• Moderate and evaluate user-generated content in Danish to ensure compliance with established community standards.
• Accurately categorize and assess content according to moderation policies.
• Identify and report inappropriate content or violations to the relevant teams.
• Provide insights into content trends and user behavior to refine moderation strategies.
• Collaborate effectively with fellow team members to enhance moderation processes.
• Stay informed about industry developments and updates to moderation policies.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Danish Speaking Content Moderator to join our team in Sofia, Bulgaria! This position offers relocation assistance, giving you the chance to explore the vibrant culture of Sofia while playing a vital role in our commitment to maintaining a safe online community. In this role, you will review and manage Danish-language user-generated content, ensuring it meets our community standards.

Key Responsibilities

• Moderate and evaluate user-generated content in Danish to ensure compliance with community guidelines.
• Accurately categorize and assess content based on established moderation policies.
• Identify and report inappropriate content or violations to the appropriate teams.
• Provide insights on content trends and user engagement to enhance moderation practices.
• Collaborate with team members to continuously improve moderation processes.
• Stay updated on company policies regarding content moderation and community engagement.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for a Czech Speaking Content Moderator to join our team in Sofia, Bulgaria! This role offers the opportunity for relocation, allowing you to immerse yourself in one of Europe's most vibrant cities while playing a crucial role in maintaining a safe online community. As a Content Moderator, you will review and manage user-generated content to ensure it aligns with our community standards, contributing to a positive experience for our Czech-speaking users.

Key Responsibilities

• Moderate and evaluate user-generated content in Czech to ensure compliance with community guidelines.
• Accurately classify content based on established moderation policies.
• Identify and report inappropriate content or violations to the appropriate teams.
• Provide insights on content trends and user engagement to enhance moderation strategies.
• Collaborate with team members to continuously improve moderation processes.
• Stay updated on company policies regarding content moderation and community engagement.

Requirements

Mercier Consultancy MD is excited to present a unique opportunity for a Nederlands Sprekende Inbound Sales Representative to join our team at Luminus. This fully remote position allows you to work from the stunning locale of Griekenland, offering flexibility while being part of a dynamic and supportive environment. If you are passionate about sales and customer service, we'd love to hear from you!

Key Responsibilities

• Manage inbound sales calls from Dutch-speaking customers, ensuring they receive the highest level of service.
• Assist customers with product inquiries and provide detailed information about services and offerings from Luminus.
• Effectively process orders and maintain accurate sales records in the system.
• Work closely with other departments to ensure customer satisfaction and resolve issues efficiently.
• Conduct follow-ups to ensure customer satisfaction and identify opportunities for upselling.
• Stay updated on product knowledge, promotions, and competitive market trends.

Requirements

Mercier Consultancy MD is thrilled to offer a position for a Dutch Klantenservice Agent bij Pluxee, available for fully remote work from anywhere in Greece! This exciting role is perfect for individuals who are passionate about customer service and fluent in Dutch. As part of our team, you will provide exceptional support to our clients, ensuring they receive valuable assistance and solutions tailored to their needs.

Key Responsibilities

• Handle incoming customer inquiries from Dutch-speaking clients through various communication channels, including phone, email, and chat.
• Provide accurate information regarding Pluxee’s services and assist customers in resolving their queries effectively.
• Document all customer interactions in our CRM system to maintain a comprehensive record of service provided.
• Collaborate with team members to enhance service offerings and share knowledge on best practices.
• Stay informed about product updates and changes to provide timely assistance.
• Work towards achieving individual and team performance goals, ensuring high customer satisfaction levels.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company based in Greece. This exciting role is perfect for individuals who are enthusiastic about technology and customer support. As a customer service representative, you will engage with clients in Spanish, helping them navigate tech products and services to enhance their experience.

Key Responsibilities

• Respond to customer inquiries related to tech products and services via phone, email, and chat in Spanish.
• Provide detailed support and guidance on technical issues, account management, and service inquiries.
• Assist customers with troubleshooting and product feature explanations.
• Document customer interactions accurately in the CRM system for efficient follow-up.
• Collaborate with internal teams, including technical support and product development, to resolve customer issues.
• Stay updated on the latest technology trends and product knowledge to provide current information to customers.

Requirements