Mercier Consultancy MD is proud to announce a position for Spanish Speaking Customer Service Representatives for an Imaging Equipment Company based in Greece. This exciting role is perfect for individuals who are passionate about technology and healthcare, and who enjoy helping customers navigate their imaging equipment needs. In this position, you will engage with clients in Spanish, providing them with the support and information they need.

Key Responsibilities

• Respond to customer inquiries regarding imaging equipment, including specifications, pricing, and usage, via phone, email, and chat in Spanish.
• Assist customers with order placement, equipment troubleshooting, and technical support.
• Provide detailed explanations of product features and assist in selecting suitable imaging solutions for their needs.
• Resolve customer complaints and inquiries efficiently while maintaining a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical teams to provide customers with accurate and timely solutions to equipment issues.
• Stay updated on the latest imaging technologies and company offerings to ensure effective customer assistance.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives for an Automotive Company in Greece. This is an exciting opportunity for individuals who are passionate about the automotive industry and dedicated to providing exceptional service. In this role, you will communicate with clients in Spanish, addressing their inquiries and ensuring a smooth customer experience.

Key Responsibilities

• Handle customer inquiries related to automotive products and services, including vehicle specifications, pricing, and maintenance information via phone, email, and chat in Spanish.
• Assist customers with vehicle purchases, service appointments, and issue resolution, ensuring outstanding customer care.
• Provide clear and accurate information regarding warranties, recalls, and financing options.
• Document all customer interactions accurately within the CRM system for future reference.
• Collaborate with sales and service teams to address customer needs and enhance the overall experience.
• Stay informed about automotive trends, new models, and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Spanish Speaking Customer Service Representatives for an automotive company based in Greece. This role is ideal for enthusiastic individuals who are passionate about the automotive sector and dedicated to providing exceptional customer support. You will play a crucial role in assisting Spanish-speaking customers with their inquiries and ensuring a delightful experience with our automotive products and services.

Key Responsibilities

• Respond to customer inquiries related to automotive products, services, and support via phone, email, and chat in Spanish.
• Provide information on vehicle features, maintenance requirements, and warranty details.
• Assist customers in scheduling service appointments and addressing service-related concerns.
• Resolve customer complaints and inquiries efficiently, ensuring satisfaction.
• Document all customer interactions accurately in our CRM system for follow-up and analysis.
• Collaborate with internal teams to improve service delivery and client satisfaction.
• Stay informed about automotive trends and company offerings to provide the best guidance to customers.

Requirements

Mercier Consultancy MD is thrilled to present an excellent opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company based in Greece. This position is ideal for individuals who are dedicated to providing exceptional customer support while communicating in Portuguese. As a Customer Service Representative, you will assist customers with their inquiries, ensuring they receive the information they need in a professional and efficient manner.

Key Responsibilities

• Manage customer inquiries related to tobacco products, brand information, and regulatory questions via phone, email, and chat in Portuguese.
• Provide accurate information on product availability, promotions, and company policies.
• Assist customers with order tracking, account management, and any service-related issues.
• Resolve customer complaints promptly and professionally, ensuring a positive experience.
• Document all customer interactions accurately in our CRM system.
• Collaborate with internal teams to enhance service delivery and support company initiatives.
• Stay updated on industry regulations, tobacco products, and market trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Norwegian Speaking Customer Service Representatives for an E-commerce Company based in Greece. This is an exciting opportunity for those who love online shopping and are enthusiastic about providing excellent customer support. As a representative, you will engage with customers in Norwegian, assisting them with their online shopping experience and ensuring their satisfaction.

Key Responsibilities

• Handle customer inquiries related to e-commerce products, order status, returns, and general support via phone, email, and chat in Norwegian.
• Provide information on product features, pricing, promotions, and delivery options.
• Assist customers with order placement, tracking shipments, and resolving issues efficiently.
• Document customer interactions and feedback in the CRM system to enhance service quality.
• Collaborate with logistics and inventory teams to ensure timely order fulfillment and customer satisfaction.
• Stay informed about ongoing promotions, new products, and e-commerce trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to present an Italian Speaking Customer Service position for a leading Tobacco Company in beautiful Greece! This unique opportunity allows you to be part of a reputable organization while enjoying the picturesque landscapes and rich cultural offerings of Greece.

Why Work With Us?

At Mercier Consultancy MD, we prioritize our team's growth and satisfaction. Join a dynamic environment where you will play a key role in engaging with customers and enhancing their experience with our valued client.

Key Responsibilities

• Provide exceptional customer support to Italian-speaking clients via phone, email, and chat, ensuring a positive and professional experience.
• Assist customers in navigating the company’s products and services, delivering helpful and concise information.
• Quickly resolve customer inquiries and complaints to maintain high satisfaction levels.
• Document customer interactions accurately and perform follow-ups to ensure their needs are met effectively.
• Collaborate with team members and other departments to enhance service delivery and customer experience.
• Stay updated on industry trends and product offerings to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for an Italian Speaking Customer Service position, available for remote work from Greece! This role is perfect for those looking to combine their passion for customer service with the flexibility of working from home while enjoying the vibrant lifestyle that Greece has to offer.

Why Work With Us?

At Mercier Consultancy MD, we believe in fostering a supportive and collaborative work environment. Join our team and help deliver exceptional service to our clients’ Italian-speaking customers from the comfort of your home.

Key Responsibilities

• Provide outstanding customer support to Italian-speaking clients through various channels including phone, email, and chat.
• Guide customers through product inquiries and services, ensuring clarity and satisfaction.
• Efficiently resolve customer issues and concerns, striving for a seamless and prompt resolution.
• Maintain accurate records of customer interactions and follow up as necessary.
• Work collaboratively with other team members to create a cohesive customer service experience.
• Stay informed on product updates and industry developments to offer knowledgeable support.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Greek Speaking Customer Service Representatives for a leading finance company located in Athens, Greece. This role is perfect for individuals who are eager to help clients with their financial inquiries and are dedicated to delivering outstanding customer service. As a representative, you will engage with customers in Greek to assist them with a wide range of financial products and services.

Key Responsibilities

• Handle customer inquiries related to financial services and products, including account management, loan applications, and investment options via phone, email, and chat in Greek.
• Provide accurate information and guidance to customers, ensuring a clear understanding of financial processes and policies.
• Assist customers in resolving issues or discrepancies with their accounts and financial transactions.
• Document all customer interactions in the CRM system for effective record-keeping and follow-up.
• Collaborate with internal teams to address customer concerns and enhance service delivery.
• Stay updated on financial regulations, products, and market trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for French Speaking Customer Service Representatives for an Accounting Software Company in Greece. This role is ideal for individuals with a passion for technology and accounting who enjoy assisting customers with their software inquiries. In this position, you will support clients in navigating accounting software solutions, ensuring they have a seamless and positive experience in French and English.

Key Responsibilities

• Provide exceptional customer service by addressing inquiries related to accounting software features and functionalities via phone, email, and chat in French.
• Assist customers with troubleshooting software issues and offer guidance on best practices for usage.
• Educate clients on software updates, new features, and technical support resources.
• Document all customer interactions accurately in the CRM system.
• Collaborate with technical support teams to resolve complex software issues in a timely manner.
• Stay updated on accounting principles and software developments to provide accurate information and support.

Requirements

Join Mercier Consultancy MD as a Fitbit Products Support Specialist with Danish in Sofia, Bulgaria! This exciting opportunity is perfect for individuals eager to engage with customers and help them maximize their experience with Fitbit products. As a specialist, you will provide essential support to our Danish-speaking users, assisting them in navigating their health and fitness journeys with our technology.

Key Responsibilities

• Offer exceptional customer support to Danish-speaking clients through phone, email, and chat regarding Fitbit products.
• Assist customers in setting up devices, troubleshooting issues, and understanding product features.
• Provide valuable insights on health tracking, including advice on utilizing the app and product functionalities effectively.
• Document all customer interactions and resolutions accurately in our CRM system.
• Collaborate with technical teams to escalate complex issues when necessary.
• Keep informed about the latest Fitbit products and updates to provide informed assistance to customers.

Requirements