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Nordic Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Nordic Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for those who are passionate about real estate and eager to provide outstanding customer service. As a member of our team, you will assist clients in navigating property inquiries, managing listings, and addressing any concerns, all while communicating effectively in one of the Nordic languages.


Key Responsibilities

  • Handle customer inquiries regarding real estate properties, services, and market trends via phone, email, and live chat in a Nordic language.
  • Provide detailed information on property listings, including specifications, pricing, and availability.
  • Assist customers with scheduling viewings, submitting applications, and understanding transaction processes.
  • Resolve customer issues and concerns professionally and efficiently to ensure satisfaction.
  • Document customer interactions accurately and maintain concise records in our CRM system.
  • Collaborate with real estate agents and management teams to facilitate seamless service delivery.
  • Stay updated on market trends and changes in the real estate industry to better assist clients.

Requirements

Job Skills

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Nordic Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Nordic Speaking Customer Service Representatives in the Energy (Oil & Gas) industry. This role is perfect for individuals who have a passion for energy solutions and want to provide high-quality support to customers. You’ll be responsible for assisting clients with inquiries related to energy products and services while communicating in one of the Nordic languages.


Key Responsibilities

  • Handle customer inquiries regarding energy services, product specifications, and account issues via phone, email, and chat in a Nordic language.
  • Provide accurate and timely information on energy solutions, pricing, and contractual details.
  • Assist customers with service requests, troubleshooting, and resolving any issues effectively.
  • Document customer interactions meticulously to ensure continuity of service and support.
  • Collaborate with operational and technical teams to address complex service challenges.
  • Stay updated on industry trends and company offerings to enhance customer interactions.

Requirements

Job Skills

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Nordic Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to open applications for the role of Nordic Speaking Customer Service Representatives in the construction industry. This position is perfect for individuals who are enthusiastic about providing customer support in a dynamic and growing sector. You will play a key role in assisting clients across the Nordic region with their inquiries and ensuring they receive top-notch service while communicating in their native languages.


Key Responsibilities

  • Handle customer inquiries related to construction services and products via phone, email, and chat in various Nordic languages.
  • Provide information on project specifications, pricing, and timelines.
  • Assist customers with order processing and any changes required during the project lifecycle.
  • Resolve customer complaints and issues promptly with a focus on achieving customer satisfaction.
  • Document customer interactions meticulously to maintain comprehensive records.
  • Work collaboratively with sales and project management teams to enhance customer service delivery.
  • Stay updated on industry trends and best practices to effectively assist clients.

Requirements

Job Skills

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Nordic Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an exceptional opportunity for Nordic Speaking Customer Service Representatives in the biotechnology industry. In this role, you will support clients and healthcare professionals by providing them with vital assistance related to biotechnology products and services. If you are passionate about customer service and the life sciences sector, this position will allow you to make a meaningful impact while communicating in Nordic languages.


Key Responsibilities

  • Manage customer inquiries regarding biotechnology solutions via phone, email, and live chat in Nordic languages.
  • Provide detailed information on products, usage guidelines, and compliance as needed.
  • Assist in resolving technical issues, liaising with technical teams to facilitate solutions.
  • Accurately document customer interactions and feedback in our CRM system.
  • Collaborate effectively with internal departments to enhance customer satisfaction and product delivery.
  • Participate in ongoing training to stay updated on industry advancements and service offerings.

Requirements

Job Skills

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Italian Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Italian Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who love interacting with customers and are passionate about providing top-notch service. As a key member of our team, you will support customers in navigating their retail inquiries and enhancing their shopping experience, all while communicating in Italian.


Key Responsibilities

  • Respond to customer inquiries regarding retail products, services, and store policies via phone, email, and live chat in Italian.
  • Assist customers with order placements, returns, and any service-related questions.
  • Provide detailed product information and recommendations to enhance customer satisfaction.
  • Resolve customer complaints and issues promptly and professionally.
  • Document all customer interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with team members to ensure efficient service delivery and promote team objectives.
  • Stay updated on product lines, promotions, and industry trends to offer informed assistance.

Requirements

Job Skills

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Italian Speaking Customer Service for Aviation industry - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Italian Speaking Customer Service Representatives in the aviation industry, based in Athens. This position is perfect for individuals who have a passion for aviation and exceptional customer service skills. As part of our team, you will assist passengers and clients with their inquiries, ensuring a smooth and enjoyable experience while communicating effectively in Italian.


Key Responsibilities

  • Address customer inquiries regarding flight schedules, ticket bookings, baggage policies, and other aviation-related services via phone, email, and live chat in Italian.
  • Provide accurate and timely information while demonstrating a high level of customer care and professionalism.
  • Assist customers in resolving issues related to booking changes, cancellations, and complaints.
  • Document customer inquiries and interactions in the customer relationship management (CRM) system.
  • Work closely with other departments, including operations and technical support, to ensure efficient service delivery.
  • Stay updated on airline policies, procedures, and industry trends to provide informed assistance.

Requirements

Job Skills

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German Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for German Speaking Customer Service Representatives in the manufacturing industry. This position offers a unique opportunity for individuals who are interested in the technical aspects of manufacturing and are committed to providing exceptional customer support. In this role, you will assist clients in addressing their inquiries and concerns regarding products, services, and order management, all while communicating effectively in German.


Key Responsibilities

  • Manage customer inquiries related to manufacturing products and services via phone, email, and live chat in German.
  • Provide detailed information about product specifications, pricing, and order status.
  • Assist customers with order placements, modifications, and troubleshooting any issues that may arise.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with the logistics and production teams to ensure timely delivery and service quality.
  • Stay updated on manufacturing processes and product offerings to provide comprehensive support.

Requirements

Job Skills

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German Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for German Speaking Customer Service Representatives in the Food & Beverage industry. This role is an excellent opportunity for individuals who are passionate about food, beverages, and providing outstanding customer support. As a part of our dedicated team, you will assist customers with their inquiries, ensuring they have a delightful experience with our products and services, all while communicating effectively in German.


Key Responsibilities

  • Respond to customer inquiries regarding food and beverage products, orders, and services via phone, email, and chat in German.
  • Provide detailed information about product offerings, ingredients, and nutritional information.
  • Assist customers with their orders, including changes, cancellations, and tracking shipments.
  • Address customer complaints and issues professionally and swiftly.
  • Document all customer interactions and maintain accurate records in our database.
  • Collaborate with cross-functional teams to resolve inquiries and improve the customer experience.
  • Stay informed about industry trends, product launches, and company offerings to provide customers with up-to-date information.

Requirements

Job Skills

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German Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for German Speaking Customer Service Representatives in the real estate industry. This role is perfect for individuals who are passionate about real estate and enjoy helping clients navigate their property inquiries. As a member of our team, you will provide exceptional service to both prospective buyers and current clients by communicating effectively in German.


Key Responsibilities

  • Handle inquiries from customers regarding real estate listings, property details, and services via phone, email, and chat in German.
  • Assist clients with their inquiries about buying, selling, and renting properties.
  • Provide accurate information on market trends, pricing, and legal requirements.
  • Document interactions with clients and maintain detailed records in the CRM system.
  • Address customer complaints and concerns with professionalism and efficiency.
  • Collaborate with real estate agents and teams to ensure a seamless customer experience.
  • Stay knowledgeable about the real estate market and company offerings to provide informed assistance.

Requirements

Job Skills

View the job post & apply

Dutch Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is on the lookout for dynamic and customer-oriented individuals for the position of Dutch Speaking Customer Service Representatives in an engaging retail environment. In this role, you will provide outstanding support to customers, assisting them with their queries and ensuring a positive shopping experience. Your primary focus will be on effectively communicating in Dutch, helping our customers feel valued and understood.


Key Responsibilities

  • Respond promptly to customer inquiries via phone, email, and live chat in Dutch.
  • Provide product information, assist with orders, and resolve issues related to customer purchases.
  • Handle returns, exchanges, and refunds in accordance with company policies.
  • Maintain a positive and professional attitude while interacting with customers.
  • Document customer interactions and ensure follow-ups are completed.
  • Collaborate with team members to enhance customer satisfaction and streamline processes.
  • Stay informed about product lines and promotions to better assist customers.

Requirements

Job Skills

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