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Zendesk Administrator

posted by: spj_bot

DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking a sharp, detail-driven Zendesk Administrator to support our Field Operations team. The Zendesk Administrator – Field Operations serves as the primary owner of the Zendesk platform used to manage Field Operations communications and support tickets, ensuring the system is organized, optimized, and operating efficiently day to day.

In this role, you will configure and maintain workflows that improve ticket routing, visibility, and responsiveness across teams. Acting as an operational “traffic controller,” you will build structure through automation, queue management, and performance tracking to ensure requests move to the right teams at the right time. You will also partner closely with Field Operations leadership, Analytics, and Knowledge teams to enhance efficiency, accountability, and communication through effective Zendesk configuration and ongoing platform oversight.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Job Skills

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Recruitment Manager

posted by: spj_bot

The main purpose of the Recruitment Manager is to be the main point of operations for recruitment-related responsibilities and tasks and to be committed to delivering the human resources needed for our company to function. This includes managing, overseeing, and taking charge of our Recruitment Division, coordinating recruitment efforts, taking ownership of our hiring funnels, and managing our recruitment resources.

The Recruitment  Manager must possess excellent leadership and management skills as they are responsible for overseeing, training, mentoring, and managing our Recruitment Division. The right person must be able to effectively manage the performance, output, and needs of all professionals in our Recruitment Division. In addition, this role requires you to be highly structured, efficient, organized, reliable, and approachable while having excellent communication, interpersonal, and leadership skills, especially in a remote work environment. 

The Recruitment Manager will report directly to the Vice President and work closely with other departments to ensure that all recruitment needs are met and related processes and queries are optimized and attended to.

Job Skills

professional communication interpersonal active managing leadership refine tests scoring ul process improvement managing funnel data management research lead manage google workspace communication researching management slack spreadsheets high levels funnels resources efficiently abstract professionalism responsiveness recruitment strategy non disclosure agreement human resources manager manage resources job description problem solve work environment project based thinking critically team management accountability recruitment processes tests collaborate act effectively manage reliable best practices analytics operations communicate talent acquisition friendly coordinating consulting managed effectively manage team ability to meet deadline tracking performance review timeline write communication asana scale ats english internet connection e recruitment tool communicating coordinate writing presentation onboarding presenting planning manage track
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Recruitment Manager

posted by: spj_bot

The main purpose of the Recruitment Manager is to be the main point of operations for recruitment-related responsibilities and tasks and to be committed to delivering the human resources needed for our company to function. This includes managing, overseeing, and taking charge of our Recruitment Division, coordinating recruitment efforts, taking ownership of our hiring funnels, and managing our recruitment resources.

The Recruitment  Manager must possess excellent leadership and management skills as they are responsible for overseeing, training, mentoring, and managing our Recruitment Division. The right person must be able to effectively manage the performance, output, and needs of all professionals in our Recruitment Division. In addition, this role requires you to be highly structured, efficient, organized, reliable, and approachable while having excellent communication, interpersonal, and leadership skills, especially in a remote work environment. 

The Recruitment Manager will report directly to the Vice President and work closely with other departments to ensure that all recruitment needs are met and related processes and queries are optimized and attended to.

Job Skills

professional communication interpersonal active managing leadership refine tests scoring ul process improvement managing funnel data management research lead manage google workspace communication researching management slack spreadsheets high levels funnels resources efficiently abstract professionalism responsiveness recruitment strategy non disclosure agreement human resources manager manage resources job description problem solve work environment project based thinking critically team management accountability recruitment processes tests collaborate act effectively manage reliable best practices analytics operations communicate talent acquisition friendly coordinating consulting managed effectively manage team ability to meet deadline tracking performance review timeline write communication asana scale ats english internet connection e recruitment tool communicating coordinate writing presentation onboarding presenting planning manage track
View the job post & apply
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Recruitment Manager

posted by: spj_bot

The main purpose of the Recruitment Manager is to be the main point of operations for recruitment-related responsibilities and tasks and to be committed to delivering the human resources needed for our company to function. This includes managing, overseeing, and taking charge of our Recruitment Division, coordinating recruitment efforts, taking ownership of our hiring funnels, and managing our recruitment resources.

The Recruitment  Manager must possess excellent leadership and management skills as they are responsible for overseeing, training, mentoring, and managing our Recruitment Division. The right person must be able to effectively manage the performance, output, and needs of all professionals in our Recruitment Division. In addition, this role requires you to be highly structured, efficient, organized, reliable, and approachable while having excellent communication, interpersonal, and leadership skills, especially in a remote work environment. 

The Recruitment Manager will report directly to the Vice President and work closely with other departments to ensure that all recruitment needs are met and related processes and queries are optimized and attended to.

Job Skills

professional communication interpersonal active managing leadership refine tests scoring ul process improvement managing funnel data management research lead manage google workspace communication researching management slack spreadsheets high levels funnels resources efficiently abstract professionalism responsiveness recruitment strategy non disclosure agreement human resources manager manage resources job description problem solve work environment project based thinking critically team management accountability recruitment processes tests collaborate act effectively manage reliable best practices analytics operations communicate talent acquisition friendly coordinating consulting managed effectively manage team ability to meet deadline tracking performance review timeline write communication asana scale ats english internet connection e recruitment tool communicating coordinate writing presentation onboarding presenting planning manage track
View the job post & apply
Login/Signup

Recruitment Manager

posted by: spj_bot

The main purpose of the Recruitment Manager is to be the main point of operations for recruitment-related responsibilities and tasks and to be committed to delivering the human resources needed for our company to function. This includes managing, overseeing, and taking charge of our Recruitment Division, coordinating recruitment efforts, taking ownership of our hiring funnels, and managing our recruitment resources.

The Recruitment  Manager must possess excellent leadership and management skills as they are responsible for overseeing, training, mentoring, and managing our Recruitment Division. The right person must be able to effectively manage the performance, output, and needs of all professionals in our Recruitment Division. In addition, this role requires you to be highly structured, efficient, organized, reliable, and approachable while having excellent communication, interpersonal, and leadership skills, especially in a remote work environment. 

The Recruitment Manager will report directly to the Vice President and work closely with other departments to ensure that all recruitment needs are met and related processes and queries are optimized and attended to.

Job Skills

professional communication interpersonal active managing leadership refine tests scoring ul process improvement managing funnel data management research lead manage google workspace communication researching management slack spreadsheets high levels funnels resources efficiently abstract professionalism responsiveness recruitment strategy non disclosure agreement human resources manager manage resources job description problem solve work environment project based thinking critically team management accountability recruitment processes tests collaborate act effectively manage reliable best practices analytics operations communicate talent acquisition friendly coordinating consulting managed effectively manage team ability to meet deadline tracking performance review timeline write communication asana scale ats english internet connection e recruitment tool communicating coordinate writing presentation onboarding presenting planning manage track
View the job post & apply
Login/Signup

Recruitment Manager

posted by: spj_bot

The main purpose of the Recruitment Manager is to be the main point of operations for recruitment-related responsibilities and tasks and to be committed to delivering the human resources needed for our company to function. This includes managing, overseeing, and taking charge of our Recruitment Division, coordinating recruitment efforts, taking ownership of our hiring funnels, and managing our recruitment resources.

The Recruitment  Manager must possess excellent leadership and management skills as they are responsible for overseeing, training, mentoring, and managing our Recruitment Division. The right person must be able to effectively manage the performance, output, and needs of all professionals in our Recruitment Division. In addition, this role requires you to be highly structured, efficient, organized, reliable, and approachable while having excellent communication, interpersonal, and leadership skills, especially in a remote work environment. 

The Recruitment Manager will report directly to the Vice President and work closely with other departments to ensure that all recruitment needs are met and related processes and queries are optimized and attended to.

Job Skills

professional communication interpersonal active managing leadership refine tests scoring ul process improvement managing funnel data management research lead manage google workspace communication researching management slack spreadsheets high levels funnels resources efficiently abstract professionalism responsiveness recruitment strategy non disclosure agreement human resources manager manage resources job description problem solve work environment project based thinking critically team management accountability recruitment processes tests collaborate act effectively manage reliable best practices analytics operations communicate talent acquisition friendly coordinating consulting managed effectively manage team ability to meet deadline tracking performance review timeline write communication asana scale ats english internet connection e recruitment tool communicating coordinate writing presentation onboarding presenting planning manage track
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Portuguese Speaking Customer Service for FinTech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer an outstanding opportunity for Portuguese Speaking Customer Service Representatives for a leading FinTech company located in Greece. This role is tailored for individuals who are passionate about financial technology and have a knack for delivering exceptional customer service. As a representative, you will assist customers in resolving their inquiries related to financial products and services while communicating effectively in Portuguese.


Key Responsibilities

  • Handle customer inquiries regarding FinTech products, services, and account issues via phone, email, and chat in Portuguese.
  • Provide information on product features, account setup, transactions, and security measures.
  • Assist customers in troubleshooting issues related to online banking and mobile applications.
  • Resolve customer complaints and concerns promptly, ensuring customer satisfaction.
  • Document all interactions accurately in the CRM system to maintain detailed records.
  • Collaborate with technical and support teams to address complex issues effectively.
  • Stay informed about the latest trends in the FinTech industry and the company’s offerings to provide up-to-date assistance to customers.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Energy Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives for an Energy Company based in Greece. This role is perfect for individuals who are passionate about providing exceptional customer support in the energy sector. As a representative, you will assist customers in navigating their inquiries and concerns, all while effectively communicating in Portuguese.


Key Responsibilities

  • Manage customer inquiries related to energy services, products, and billing via phone, email, and chat in Portuguese.
  • Provide detailed information on energy plans, pricing, and usage options to customers.
  • Assist customers with account management, service subscriptions, and payment inquiries.
  • Resolve customer complaints and issues promptly, ensuring a high level of customer satisfaction.
  • Document all interactions accurately in the CRM system for record-keeping and follow-up.
  • Collaborate with internal teams to improve service delivery and customer experiences.
  • Stay informed about the latest developments in the energy sector to offer relevant support to customers.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Cryptocurrency Exchange in Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Portuguese Speaking Customer Service Representatives for a Cryptocurrency Exchange based in Greece. This role is ideal for individuals who have a passion for the cryptocurrency market and are dedicated to delivering exceptional customer support. As a member of our customer service team, you will assist clients in navigating their inquiries related to cryptocurrency transactions and services, all while communicating effectively in Portuguese.


Key Responsibilities

  • Manage customer inquiries regarding cryptocurrency exchanges, wallets, and trading support via phone, email, and chat in Portuguese.
  • Provide guidance on account setup, transaction processes, and security measures.
  • Assist customers with troubleshooting and resolving issues related to their accounts or transactions.
  • Educate clients about cryptocurrency products and market trends to enhance their understanding.
  • Document all customer interactions accurately in our CRM system for effective follow-up.
  • Collaborate with technical teams to ensure seamless service delivery and address customer concerns.
  • Stay informed about the latest developments in the cryptocurrency industry to provide relevant information to customers.

Requirements

Job Skills

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Recruitment Manager

posted by: spj_bot

The main purpose of the Recruitment Manager is to be the main point of operations for recruitment-related responsibilities and tasks and to be committed to delivering the human resources needed for our company to function. This includes managing, overseeing, and taking charge of our Recruitment Division, coordinating recruitment efforts, taking ownership of our hiring funnels, and managing our recruitment resources.

The Recruitment  Manager must possess excellent leadership and management skills as they are responsible for overseeing, training, mentoring, and managing our Recruitment Division. The right person must be able to effectively manage the performance, output, and needs of all professionals in our Recruitment Division. In addition, this role requires you to be highly structured, efficient, organized, reliable, and approachable while having excellent communication, interpersonal, and leadership skills, especially in a remote work environment. 

The Recruitment Manager will report directly to the Vice President and work closely with other departments to ensure that all recruitment needs are met and related processes and queries are optimized and attended to.

Job Skills

professional communication interpersonal active managing leadership tests scoring ul process improvement managing funnel data management research lead manage google workspace communication researching management spreadsheets high levels funnels resources efficiently abstract professionalism responsiveness recruitment strategy non disclosure agreement human resources manager manage resources job description problem solve work environment thinking critically team management accountability recruitment processes tests act effectively manage reliable best practices analytics operations communication skills communicate talent acquisition friendly coordinating consulting managed effectively manage team ability to meet deadline tracking performance review timeline write communication asana english ats internet connection e recruitment tool communicating coordinate writing presentation onboarding presenting planning manage track
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