Mercier Consultancy MD is excited to offer an opportunity for Estonian Speaking Customer Service Representatives in the insurance industry. This is a fantastic role for individuals who are customer-oriented and have an interest in the insurance sector. In this position, you will provide essential support to clients regarding their insurance policies, helping them navigate inquiries and ensuring they receive the guidance they need in Estonian.

Key Responsibilities

• Manage and respond to customer inquiries about insurance products, claims, and policies via phone, email, and chat in Estonian.
• Assist clients in understanding their coverage options and making informed decisions.
• Guide customers through the claims process, providing updates and facilitating communication.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Work collaboratively with underwriting and claims teams to resolve customer issues efficiently.
• Stay updated on insurance regulations and company offerings to provide accurate information.

Requirements

About us

With a long history of operating and investing in the shipping industry, Danaos manages one of the largest independently owned fleet of modern, large-size containerships. Our dedication to innovation, safety, efficiency and environmental responsibility has helped us forge our reputation as the leading provider of containership management services in the world.

Danaos has been widely recognized for its operational performance, technological innovation, high operational standards and commitment to sustainability. This recognition and technology to management, strong work ethic and sustainable development, the awards Danaos has received are the recognition of the innovations the company has developed in every aspect of its activity.

At Danaos we have made environmental sustainability a priority as we look to the future. We constantly employ the highest operating standards on board to ensure an ethical, safe and pollution free environment for everyone - our people, the community and the marine life all over the world.

As an IT Auditor, you will:

Mercier Consultancy MD is excited to present a fantastic opportunity for Dutch Speaking Customer Service Representatives to join an esteemed American multinational financial company. This role is ideal for individuals who are passionate about providing top-notch customer support in the financial sector. You will be responsible for assisting clients with their inquiries and ensuring a seamless experience while using your Dutch language skills.

Key Responsibilities

• Respond to customer inquiries related to financial products and services via phone, email, and chat in Dutch.
• Educate customers on product features, account management, and financial solutions.
• Assist clients with troubleshooting account issues and providing relevant financial advice.
• Document all customer interactions accurately in the CRM system.
• Work collaboratively with various departments to resolve customer issues promptly.
• Stay up-to-date with financial regulations and service offerings to provide accurate information.

Requirements

🌞 Ready for a fresh start in a beautiful location? Mercier Consultancy MD is thrilled to offer an incredible opportunity for Spanish Speaking Customer Service Representatives to join our team while living and working in sunny Greece! Imagine enjoying the stunning beaches and vibrant culture of Greece while embarking on a fulfilling career. If you’re passionate about helping others and ready for a new adventure, we want to hear from you!

What You'll Do

• Provide exceptional customer service by handling inquiries from Spanish-speaking customers through phone, email, and chat.
• Assist customers with product information, order management, and troubleshooting in a friendly and professional manner.
• Ensure a seamless customer experience by resolving issues efficiently and effectively.
• Document customer interactions accurately in our CRM system, keeping track of inquiries and follow-ups.
• Work collaboratively with our international team to enhance the overall customer experience.
• Embrace the vibrant lifestyle of Greece while you work!

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovenian Speaking Customer Service Representatives in the Biotechnology industry. We are looking for individuals who are passionate about science and customer interaction. In this role, you will assist clients with inquiries related to biotechnology products and services while delivering exceptional support in Slovenian.

Key Responsibilities

• Manage customer inquiries about biotechnology products, services, and support via phone, email, and live chat in Slovenian.
• Provide detailed information on product specifications, usage, and availability to customers.
• Assist with order processing, tracking, and resolving issues related to shipments and deliveries.
• Work collaboratively with technical teams to address and resolve complex customer queries.
• Document all customer interactions accurately and maintain records in the CRM system.
• Stay informed about new developments in the biotechnology field to provide effective and knowledgeable service.
• Ensure compliance with industry regulations and ensure customer information is handled confidentially.

Requirements

Mercier Consultancy MD is excited to announce an opening for Slovak Speaking Customer Service Representatives in the finance industry. This role is tailored for individuals who are passionate about finance and customer service, looking to assist clients with their financial inquiries and needs. As a key member of our customer service team, you will ensure clients receive accurate information and support in Slovak.

Key Responsibilities

• Handle customer inquiries related to financial products, services, and account management through phone, email, and chat in Slovak.
• Provide detailed information on banking services, loan options, and investment opportunities.
• Assist clients in resolving account issues, processing transactions, and understanding financial products.
• Document customer interactions diligently and maintain accurate records within the CRM system.
• Work collaboratively with other departments to address customer needs effectively.
• Stay informed about trends in the finance industry to provide relevant advice and assistance.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Latvian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position offers an exciting opportunity for those who are passionate about travel and customer service. In this role, you will support clients by providing tailored assistance, helping them make the most of their hospitality experience, and ensuring their inquiries are handled with care and professionalism.

Key Responsibilities

• Assist customers with inquiries regarding travel bookings, accommodations, and tourism services in Latvian via phone, email, and chat.
• Provide detailed information about destinations, activities, and hospitality options.
• Handle booking modifications, cancellations, and special requests efficiently.
• Resolve customer problems and complaints promptly while maintaining a positive attitude.
• Document customer interactions accurately in the CRM system for follow-up and service improvement.
• Work collaboratively with hotel partners and tour operators to ensure seamless service delivery.
• Stay informed about local attractions, events, and hospitality trends to provide insightful recommendations.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Latvian Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is perfect for individuals who are passionate about energy solutions and committed to excellent customer service. As a representative, you will assist clients and customers in navigating their inquiries, providing vital support in Latvian.

Key Responsibilities

• Manage customer inquiries regarding oil and gas services, pricing, and industry regulations via phone, email, and live chat in Latvian.
• Provide accurate and timely information on products, services, and account management.
• Assist customers with troubleshooting issues related to their services and accounts.
• Document all customer interactions diligently in the CRM system.
• Work collaboratively with technical and administrative teams to resolve customer issues.
• Stay informed about industry developments to keep customers updated and informed.

Requirements

Mercier Consultancy MD is seeking an Italian Speaking Customer Service Agent for a prominent French multinational telecommunications company. This role provides an opportunity to work in a dynamic and innovative environment while supporting customers with their telecommunication needs. As an integral part of our team, you will ensure that Italian-speaking clients receive exemplary service and support.

Responsibilities

• Assist Italian-speaking customers through various channels including phone, email, and chat with inquiries related to telecommunication products and services.
• Provide detailed information about service offerings, troubleshooting assistance, and billing inquiries.
• Resolve customer complaints and escalate issues when necessary to ensure timely resolution.
• Document customer interactions accurately in the CRM system to track feedback and inquiries.
• Work collaboratively with team members to enhance the overall customer experience and service delivery.
• Stay updated on promotions, new products, and industry trends to inform and assist clients effectively.

Requirements

Mercier Consultancy MD is looking for an Italian Speaking Customer or Technical Service Agent to join our team remotely from Greece. This flexible role is ideal for individuals who enjoy providing excellent service and assisting customers with both inquiries and technical issues. As a member of our team, you will play a vital role in ensuring customer satisfaction through effective support and problem resolution.

Key Responsibilities

• Provide outstanding customer service and technical support to Italian-speaking clients through various channels, including phone, email, and chat.
• Assist customers in resolving inquiries related to products, accounts, or technical issues.
• Document customer interactions and resolutions accurately in the CRM system.
• Work collaboratively with team members and other departments to enhance service quality.
• Stay updated on product knowledge and company policies to provide accurate information.
• Handle customer complaints and concerns with professionalism and empathy.

Requirements