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Customer Success manager/ VIP Sales

posted by: spj_bot

We are looking for a Customer Success Manager / VIP Sales who will help us build strong relationships with key clients, increase sales, and provide a high level of service. If you know how to sell, find a personal approach to clients, and want to work in a fast-growing crypto industry — this role is for you!

Responsibilities:

  • Actively sell GoMining products and services to VIP clients using a personal approach.
  • Build trust with clients, understand their needs, and offer the right solutions.
  • Provide premium support and help clients quickly via chat, messengers, and email.
  • Work with CRM systems (HubSpot, Salesforce, etc.), update the client base, and track all interactions and deals.
  • Work with marketing and product teams to improve the client experience.
  • Analyze client behavior and suggest ways to increase their activity and LTV.
  • Make sure all client requests are completed and satisfaction stays high.
  • Find opportunities for upsell and cross-sell with existing clients.

Requirements

Job Skills

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Dutch Speaking Content Moderator for Tech Company in Athens, Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Content Moderator at a leading tech company in Athens, Greece! This role offers a fantastic opportunity for those passionate about technology and community engagement to make a difference while working in one of the most beautiful cities in Europe. As a Content Moderator, you will review and manage user-generated content in Dutch to ensure it aligns with our client’s community standards, contributing to a safe and engaging online experience.


Key Responsibilities

  • Moderate and evaluate user-generated content in Dutch, ensuring compliance with community guidelines.
  • Accurately classify and assess content based on established moderation policies.
  • Identify and report inappropriate content or violations to the necessary teams.
  • Provide insights on content trends and user interactions to enhance moderation strategies.
  • Collaborate with team members to improve content moderation processes and practices.
  • Stay updated on company policies and community engagement initiatives.

Requirements

Job Skills

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Spanish Speaking Customer Service - Greece - Fully paid relocation package

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a unique opportunity for Spanish Speaking Customer Service Representatives based in Greece. This role comes with a fully paid relocation package, making it a perfect opportunity for individuals looking to embrace a new adventure while developing their career in customer service. You will be responsible for assisting clients in Spanish, ensuring that their inquiries are handled with care and professionalism.


Key Responsibilities

  • Provide exceptional customer service to clients through phone, email, and chat in Spanish.
  • Assist customers with inquiries related to products, services, and account management.
  • Resolve customer complaints and issues efficiently while ensuring satisfaction.
  • Document all customer interactions accurately in the CRM system to maintain comprehensive records.
  • Collaborate with various internal teams to enhance customer experience and service delivery.
  • Stay up-to-date with company products, services, and industry trends to provide accurate information.

Requirements

Job Skills

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Slovak Speaking Solutions Consultant - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Slovak Speaking Solutions Consultant with the possibility of relocation to Sofia, Bulgaria! We are looking for dedicated individuals who can leverage their language skills and consulting expertise to support our clients in achieving their business goals. You will play a key role in understanding client needs, crafting tailored solutions, and ensuring a high level of customer satisfaction.


Key Responsibilities

  • Consult with clients to gather insights about their needs and identify opportunities for improvement.
  • Develop and present customized solutions that address client challenges and align with their objectives.
  • Act as a reliable advisor, providing best practice recommendations based on industry knowledge and expertise.
  • Work collaboratively with internal teams to ensure successful implementation of solutions and ongoing client support.
  • Deliver training sessions for clients, empowering them to maximize the benefits of our products and services.
  • Remain updated on the latest market trends and technological advancements to provide informed guidance to clients.

Requirements

Job Skills

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Polish Speaking Content Moderation - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opening for a Polish Speaking Content Moderator to join our team in Sofia, Bulgaria! With relocation assistance provided, this is a fantastic opportunity to embrace a new adventure in one of Europe’s most captivating cities while contributing to our goal of fostering a safe online community. In this role, you will be responsible for reviewing, moderating, and managing Polish-language user-generated content, ensuring compliance with our community standards.


Key Responsibilities

  • Moderate and evaluate user-generated content in Polish to ensure adherence to community guidelines.
  • Classify and assess content based on established moderation criteria.
  • Identify and escalate inappropriate content or violations in accordance with company policies.
  • Provide insightful feedback on content trends and community engagement to improve moderation strategies.
  • Collaborate effectively with team members to enhance overall moderation effectiveness.
  • Maintain up-to-date knowledge of company guidelines and industry best practices in content moderation.

Requirements

Job Skills

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Polish Speaking Content Moderation - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is seeking a Polish Speaking Content Moderator to join our dynamic team in Sofia, Bulgaria! This position includes relocation assistance, allowing you to immerse yourself in the vibrant culture of Sofia while contributing to our mission of maintaining a safe online community. As a Content Moderator, you will be tasked with reviewing and managing user-generated content to ensure it complies with our community guidelines, thereby ensuring a positive experience for our Polish-speaking users.


Key Responsibilities

  • Moderate and assess user-generated content in Polish to ensure adherence to community standards.
  • Accurately categorize content based on established moderation policies.
  • Identify, evaluate, and report inappropriate content or violations.
  • Provide insights on content trends and user engagement to help refine moderation practices.
  • Collaborate with colleagues to enhance the effectiveness of moderation processes.
  • Stay updated on industry trends and company policies regarding content moderation.

Requirements

Job Skills

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Dutch Speaking Solutions Consultant - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is actively seeking a Dutch Speaking Solutions Consultant to join our vibrant team in Sofia, Bulgaria! This position includes an exciting opportunity for relocation support. As a Solutions Consultant, you will play a pivotal role in helping our clients leverage our innovative solutions to meet their business objectives. Your expertise and insights will guide them in achieving optimal results.


Key Responsibilities

  • Engage with clients to thoroughly understand their needs and objectives through direct consultations.
  • Develop and deliver tailored solutions that effectively solve client challenges.
  • Provide expert advice and recommendations based on industry best practices and product knowledge.
  • Work collaboratively with internal teams to ensure successful implementation and ongoing client support.
  • Facilitate training sessions to empower clients in maximizing the use of our solutions.
  • Stay updated with market trends and advancements in technology to provide relevant insights to clients.

Requirements

Job Skills

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Dutch Speaking Appointment Setter - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Appointment Setter, with relocation to the vibrant city of Sofia, Bulgaria. This exciting opportunity is perfect for individuals eager to take their careers to the next level while experiencing life in a dynamic and culturally rich city. You will play a vital role in reaching out to potential clients and scheduling appointments for our dedicated sales team.


Key Responsibilities

  • Engage with potential clients in the Dutch-speaking market to identify and generate leads.
  • Effectively present the benefits of our services to schedule appointments for the sales team.
  • Follow up with leads through calls and emails to nurture ongoing relationships.
  • Keep thorough and accurate records of client interactions and appointments in our CRM system.
  • Work collaboratively with the sales team to ensure seamless communication and transitions from appointment setting to sales.
  • Provide valuable feedback on the quality of leads and appointment scheduling processes to improve efficiency.
  • Stay updated on industry trends and product offerings to confidently engage prospects.

Requirements

Job Skills

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Dutch Speaking Appointment Setter - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Appointment Setter willing to relocate to Sofia, Bulgaria. In this role, you will be an integral part of our sales team, connecting with potential clients and scheduling appointments that help facilitate our business growth. This is a wonderful chance for individuals looking to expand their horizons and take their career to the next level in a vibrant city.


Key Responsibilities

  • Conduct outreach to Dutch-speaking prospects to identify and generate leads.
  • Communicate the value of our services effectively to schedule appointments for our sales team.
  • Follow up with leads through calls and emails to nurture relationships and confirm appointments.
  • Document all interactions and appointment details meticulously in our CRM system.
  • Collaborate with the sales team to ensure a smooth transition from appointment setting to sales discussions.
  • Provide feedback on leads and enhance appointment-setting strategies based on client insights.
  • Remain updated on industry trends and product offerings to engage prospects effectively.

Requirements

Job Skills

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Danish Speaking Content Moderation - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is eager to welcome a Danish Speaking Content Moderator to our diverse team in Sofia, Bulgaria! This role comes with relocation support, allowing you to fully embrace the vibrant culture and lifestyle of Sofia while making a meaningful contribution to our community. As a Content Moderator, your primary responsibility will be to review and manage user-generated content in Danish, ensuring it complies with our guidelines and standards.


Key Responsibilities

  • Moderate and evaluate user-generated content in Danish for compliance with community standards.
  • Accurately categorize and assess content according to established moderation policies.
  • Identify and report inappropriate content or violations to the appropriate teams.
  • Provide insights into content trends and user behavior to help improve moderation strategies.
  • Collaborate with team members to continuously enhance moderation processes.
  • Stay informed about changes in company policies and best practices related to content moderation.

Requirements

Job Skills

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