Our client is looking for a strategic and adaptable Communications & Client Relations Advisor to support the company’s growing presence in Europe. This individual will lead the development and execution of internal and external communication strategies, support stakeholder engagement efforts, and help strengthen the companies reputation across key markets. This role is ideal for a communications professional who thrives in a cross-cultural, multinational environment and can seamlessly align regional strategies with a global brand vision.

This role is Hybrid with four days in the office and one day from home.

Requirements

JOB DUTIES

· Develop and implement communication strategies to elevate the visibility and reputation across European markets

· Draft and localize press releases, media statements, and thought leadership content

· Build and maintain relationships with media, clients, and external stakeholders

· Monitor media coverage and prepare briefing materials for senior leadership

· Coordinate internal communication campaigns across European teams to drive alignment and engagement

· Support the creation of internal updates, newsletters, and leadership messaging

· Ensure all communications reflect the global voice, tone, and values

Mercier Consultancy MD is excited to offer a rewarding opportunity for Italian Speaking Customer Service Representatives in the telecommunications industry! This role is perfect for individuals who are enthusiastic about technology and communication, and who possess a strong desire to provide excellent customer service. As part of our team, you will engage with customers in Italian to assist them with their telecommunications inquiries and support their experience with our products and services.

Key Responsibilities

• Manage customer inquiries related to telecom services, plans, and devices via phone, email, and live chat in Italian.
• Provide guidance on service activation, troubleshooting, and account management.
• Assist in resolving issues effectively, ensuring a positive customer experience.
• Maintain detailed documentation of customer interactions within the CRM system.
• Work closely with technical support teams to address and resolve service-related challenges.
• Stay current with telecom products and services to provide accurate information to customers.

Requirements

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations, we are seeking a Junior Back Office Administrator to join our team in Aspropyrgos. This role is stable and process-oriented, focused on supporting accurate handling, recording, and archiving documentation related to waste management operations. The position requires attention to detail, organizational skills, and a willingness to learn, and the ideal candidate is comfortable in an industrial environment.

Role Overview

This role is ideal for individuals seeking long-term stability, who are detail-oriented, methodical, and motivated to support compliance and administrative processes. While prior experience in waste management is considered an advantage, we welcome candidates without direct experience who demonstrate the willingness and ability to learn.

Key Responsibilities

Mercier Consultancy MD is delighted to announce an opening for Portuguese Speaking Customer Service Representatives in the fast-paced and exciting social media industry. In this role, you will be at the forefront of customer interaction, helping users navigate social media platforms while providing excellent support in Portuguese. Your passion for communication and social engagement will be key in enhancing the user experience.

Key Responsibilities

• Respond to customer inquiries and support requests related to social media platforms via phone, email, and chat in Portuguese.
• Troubleshoot user issues with account management, including profile setup, security settings, and content queries.
• Provide insights and guidance to users on best practices for using social media services effectively.
• Document all customer interactions and resolutions accurately in the CRM system.
• Collaborate with technical teams to escalate and resolve complex issues as needed.
• Stay updated on platform updates, trends, and user policies to provide relevant information.

Requirements

Location: Dubai, Singapore, West Africa
Contract Type: Short-term and Long-term Projects

About the Role:

Due to a number of recent contract wins, Interocean is seeking experienced Project Engineers and Subject Matter Experts (SMEs) across multiple disciplines to support upcoming MODU (Mobile Offshore Drilling Unit) shipyard projects.

We are currently hiring for both short-term and long-term assignments in Middle East, Singapore, and West Africa.

Disciplines Required:

• Structural Engineering
• Piping Engineering
• Mechanical / Drilling Equipment Engineering
• Electrical Engineering
• Well Control
• Crane & Lifting Equipment

Requirements

• Proven experience in MODU shipyard environments
• Strong technical background in one or more of the listed disciplines
• Ability to work in international locations and adapt to diverse project teams
• Excellent communication and problem-solving skills
• Relevant engineering qualifications and certifications

Benefits

Mercier Consultancy MD is excited to present an exceptional opportunity for Nordic Speaking Customer Service Representatives in the biotechnology industry. In this role, you will support clients and healthcare professionals by providing them with vital assistance related to biotechnology products and services. If you are passionate about customer service and the life sciences sector, this position will allow you to make a meaningful impact while communicating in Nordic languages.

Key Responsibilities

• Manage customer inquiries regarding biotechnology solutions via phone, email, and live chat in Nordic languages.
• Provide detailed information on products, usage guidelines, and compliance as needed.
• Assist in resolving technical issues, liaising with technical teams to facilitate solutions.
• Accurately document customer interactions and feedback in our CRM system.
• Collaborate effectively with internal departments to enhance customer satisfaction and product delivery.
• Participate in ongoing training to stay updated on industry advancements and service offerings.

Requirements

Mercier Consultancy MD is thrilled to announce a vacancy for an Italian Speaking Advisor to join the ranks of the World's Leading Insurance Broker. This role is perfect for those who are passionate about customer service and want to make a difference in the insurance industry. As an Advisor, you will play a critical role in assisting Italian-speaking clients with their insurance needs, providing expert advice and support to help them navigate their policies and options.

Key Responsibilities

• Respond to client inquiries in Italian, providing detailed information about insurance products and services.
• Assist clients with the application and claims process, ensuring a smooth and efficient experience.
• Build strong, trusting relationships with clients by providing personalized guidance based on their unique needs.
• Document client interactions and maintain accurate records in the company's CRM system.
• Collaborate with underwriting and policy teams to ensure client requirements are met effectively.
• Stay informed on industry trends and regulatory changes to provide the best advice to clients.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for an Italian Customer Support Specialist to join our dynamic team remotely from Greece, with paid relocation available. This position is perfect for individuals who possess exceptional customer service skills and are fluent in Italian. As part of our team, you will assist customers with their inquiries, ensuring a seamless experience while representing our brand with professionalism and enthusiasm.

Key Responsibilities

• Provide top-notch customer support to Italian-speaking clients through various channels, including phone, email, and chat.
• Resolve customer inquiries and issues effectively, ensuring high levels of satisfaction.
• Document customer interactions accurately to maintain records and track inquiries.
• Coordinate with technical teams to address more complex issues when necessary.
• Stay updated on product knowledge and company policies to provide accurate information.
• Participate in ongoing training and development activities to enhance skills.

Requirements

Mercier Consultancy MD is seeking an enthusiastic Italian Customer Support Specialist specializing in Digital Advertising to join our team in Athens. This role is ideal for individuals who are passionate about digital marketing and possess excellent communication skills in Italian. You will play a crucial role in assisting clients with their digital advertising campaigns, ensuring they achieve their goals while fostering strong relationships.

Key Responsibilities

• Provide exceptional customer support to Italian-speaking clients in the digital advertising sector via phone, email, and chat.
• Assist clients in understanding and optimizing their digital advertising campaigns.
• Resolve inquiries related to digital marketing tools and strategies effectively.
• Document and escalate issues to the technical team when necessary.
• Conduct follow-ups with clients to ensure satisfaction and campaign success.
• Stay informed about industry trends and best practices in digital advertising.

Requirements

Mercier Consultancy MD is excited to offer an excellent opportunity for German Speaking Customer Service Representatives in the construction industry. We are looking for motivated individuals who are passionate about customer support and can effectively communicate in German. In this role, you will assist clients and contractors by addressing their inquiries and providing relevant information, ensuring that every customer interaction reflects our commitment to service excellence.

Key Responsibilities

• Handle customer inquiries regarding construction services, project details, and related questions via phone, email, and chat in German.
• Provide accurate and timely information about products, services, and project timelines.
• Assist customers in understanding contracts and service agreements.
• Resolve customer complaints and issues efficiently and professionally.
• Document customer interactions and maintain detailed records in the database.
• Collaborate with project managers and internal teams to ensure seamless communication and service delivery.
• Stay updated on industry trends to better assist customers.

Requirements