Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business of your own.

What You’ll Do

• Own a market — you will be focused on the Australian market, and you’ll be responsible for growing our top segments as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe

DSI Systems Inc., an authorized partner of DIRECTV, is looking for an energetic and motivated individual to join our Lodging & Institutions sales team as an Entry-Level Sales Representative. This role is perfect for someone who is eager to learn, ready to take the first step in their career, and thrives in a supportive, family-owned business environment. At DSI, we value growth from within—many of our leaders started in entry-level positions just like this one.

As part of our team, you will help bring DIRECTV services to hotels, senior living communities, and other lodging facilities by identifying opportunities, building relationships, and partnering with local dealers. You’ll gain hands-on experience in sales and account management while working closely with a team that values collaboration, trust, and genuine customer relationships.

*THIS IS AN IN-OFFICE POSITION THAT WILL REPORT TO OUR URBANDALE, IOWA OFFICE*
Monday – Friday 8:30 am – 5 pm

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Join the team at Mercier Consultancy MD as a Hungarian Speaking Gaming Support Representative! We are thrilled to offer this role with the exciting opportunity for paid relocation to Sofia, Bulgaria. If you are passionate about gaming and enjoy helping others, this position is perfect for you. You will support our Hungarian-speaking customers, ensuring they have the best experience while navigating our gaming products and services.

Key Responsibilities

• Provide exceptional customer support to Hungarian-speaking gamers via email.
• Assist with inquiries regarding game mechanics, account management, and technical issues.
• Identify common customer challenges and provide effective solutions to enhance gameplay experience.
• Maintain accurate records of customer interactions and feedback for ongoing improvement.
• Collaborate with the development team to escalate and resolve complex issues.
• Stay updated on the latest gaming trends, updates, and company policies.

Requirements

Mercier Consultancy MD is seeking a passionate Hungarian Speaking Game Support Advisor to join our dynamic team in Sofia, with all relocation costs covered. This role is ideal for individuals who are enthusiastic about gaming and possess a knack for customer service. You will be the voice of our gaming community, assisting Hungarian-speaking players in resolving their inquiries and enhancing their gaming experience.

Key Responsibilities

• Provide exceptional support to Hungarian-speaking gamers via email.
• Assist players with a range of inquiries, from technical issues to account management.
• Ensure that all player concerns are addressed promptly, leading to increased customer satisfaction.
• Maintain accurate records of player interactions and feedback for future reference and improvement.
• Collaborate with internal teams to relay feedback and ensure the gaming experience meets player expectations.
• Stay informed about game updates, features, and community news to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Hungarian Speaking Game Support Advisor, with relocation to Sofia fully covered. This position is perfect for gaming enthusiasts who enjoy helping others and providing support to players. As a Game Support Advisor, you will assist Hungarian-speaking players in navigating their inquiries, ensuring they have a seamless and enjoyable gaming experience.

Key Responsibilities

• Deliver outstanding game support to Hungarian-speaking customers through email.
• Assist players with game inquiries, technical issues, account management, and gameplay questions.
• Provide timely and accurate solutions to player concerns, ensuring high satisfaction levels.
• Document player interactions and feedback in the CRM system to support continual service improvement.
• Collaborate with development and community teams to relay player feedback and contribute insights for better service.
• Stay updated on game features, events, and industry trends to offer knowledgeable and relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to offer a position for a Dutch Speaking Customer Service Agent available for remote work worldwide. This role provides a fantastic opportunity to connect with Dutch-speaking customers from various locations while delivering exceptional support and service.

Responsibilities

• Engage with Dutch-speaking customers through phone, email, and chat to answer inquiries and provide support.
• Assist customers with product information, account management, and troubleshooting issues efficiently.
• Resolve customer complaints with a commitment to ensuring customer satisfaction and effective solutions.
• Maintain thorough and accurate documentation of customer interactions in the CRM system.
• Collaborate with team members to enhance service quality and contribute to team goals.
• Stay informed about company products, services, and industry trends to offer knowledgeable assistance.

Requirements

Mercier Consultancy MD is hiring a Polish Speaking Specialist to support accounts for Riot Games in Bulgaria. This role will focus solely on email correspondence, making it ideal for candidates who excel in written communication. You will assist users with their inquiries regarding Riot Games, helping them navigate issues related to their accounts and providing top-notch support through email.

Key Responsibilities

• Respond to customer inquiries and support requests primarily through email in Polish.
• Assist users with account management, game-related issues, and other inquiries related to Riot Games.
• Provide clear and accurate information to ensure customer satisfaction and resolve concerns efficiently.
• Document all interactions and follow-up actions in the CRM system to maintain comprehensive support records.
• Stay updated on the latest developments in Riot Games and related services to provide informed assistance.
• Collaborate with the wider support team to share insights and improve service delivery.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Hungarian Speaking Player Support Specialist, focusing exclusively on email support, located in the picturesque country of Bulgaria. This position is perfect for individuals who are passionate about gaming and enjoy helping others through written communication. You will assist Hungarian-speaking players by addressing their questions and concerns, ensuring an outstanding experience with Riot Games' products.

Key Responsibilities

• Provide high-quality email support to Hungarian-speaking players regarding game inquiries and technical challenges.
• Assist players with account management and other game-related issues through clear and concise written communication.
• Ensure timely responses to player emails, maintaining a high standard of service.
• Document player interactions and feedback comprehensively to inform ongoing service enhancements.
• Work closely with other team members to relay important player insights and collaborate on support strategies.
• Stay informed about game updates, features, and best practices in player support to better serve the community.

Requirements

We are seeking a proactive and client-oriented Account Manager to oversee customer relationships and ensure the delivery of high-quality service and solutions. The ideal candidate will act as the main point of contact for clients, drive client satisfaction, and identify opportunities for business growth through strong relationship management and strategic account planning.

Key Responsibilities:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for an Italian Speaking Customer Service Agent based in Greece, with fully paid relocation. This role is perfect for individuals seeking to embrace new experiences while providing outstanding customer support. You will be part of a vibrant team, helping Italian-speaking clients with their inquiries and enhancing their overall experience.

Responsibilities

• Provide exceptional customer service to Italian-speaking customers through phone, email, and chat.
• Assist clients with inquiries related to products, services, and account management.
• Resolve issues efficiently and professionally while maintaining high levels of customer satisfaction.
• Document customer interactions accurately in our CRM system to ensure clarity and continuity of service.
• Work collaboratively with team members to drive continuous improvement in service delivery.
• Stay updated on company offerings, promotions, and industry trends to provide valuable insights to customers.

Requirements