account management

Polish Speaking Customer Service for FinTech Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading FinTech company based in Greece. This role is perfect for individuals who have a passion for finance technology and are dedicated to delivering exceptional customer service. As a customer service representative, you will assist clients in navigating their financial inquiries and services, all while communicating effectively in Polish.


Key Responsibilities

  • Manage customer inquiries regarding FinTech products and services via phone, email, and chat in Polish.
  • Provide detailed information on account management, transaction processes, and financial products.
  • Assist customers with resolving issues related to their accounts and transactions.
  • Educate clients on navigating the FinTech platforms and available financial solutions.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with technical teams to resolve technical issues or service interruptions.
  • Stay informed about industry trends and the latest FinTech developments to offer accurate guidance.

Requirements

Job Skills

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Danish Speaking Jobs In Greece - Work In Greece - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce several exciting opportunities for Danish speakers looking to work in Greece! We are offering fully paid relocation packages to ensure a smooth transition to beautiful Greece. As part of our diverse team, you will engage with Danish-speaking customers, helping them with various inquiries and providing top-notch service to enhance their experience.


Key Responsibilities

  • Provide excellent customer service to Danish-speaking clients through phone, email, and chat.
  • Assist customers with inquiries related to products, services, and account management.
  • Document customer interactions accurately in our CRM system for efficient follow-up.
  • Troubleshoot and resolve customer issues while ensuring satisfaction.
  • Collaborate with internal teams to identify solutions and improve customer experience.
  • Stay updated on company services, promotions, and product knowledge to provide accurate information.

Requirements

Job Skills

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Danish Speaking Customer Service Subscription-Based Services - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Danish Speaking Customer Service Representatives specializing in Subscription-Based Services, with the chance to work in beautiful Greece. This role is perfect for individuals who are passionate about customer service and want to support clients in managing their subscriptions effectively while enjoying the vibrant culture of Greece.


Key Responsibilities

  • Handle customer inquiries related to subscription services, billing, and account management via phone, email, and chat in Danish.
  • Provide detailed information on subscription plans, features, and promotional offerings to customers.
  • Assist customers with account setup, cancellations, and service modifications.
  • Resolve customer complaints and technical issues promptly, ensuring high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for follow-up and records.
  • Collaborate with team members and other departments to enhance service quality and delivery.
  • Stay informed about industry trends and updates to provide relevant assistance and recommendations to clients.

Requirements

Job Skills

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Danish Speaking Customer Service for Streaming Services - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a unique opportunity for Danish Speaking Customer Service Representatives in the thriving streaming services sector, with the exciting prospect of working in beautiful Greece. This role is ideal for individuals who are passionate about entertainment and committed to providing exceptional customer support in Danish. As a representative, you will assist customers in managing their streaming subscriptions and inquiries, all while enjoying the vibrant culture of Greece.


Key Responsibilities

  • Handle customer inquiries related to streaming services, subscriptions, and content availability via phone, email, and chat in Danish.
  • Provide support on technical issues, account management, and troubleshooting for users.
  • Assist customers with billing inquiries and payment processing to ensure smooth subscription experiences.
  • Resolve customer complaints efficiently, focusing on delivering outstanding service and support.
  • Document all customer interactions in the CRM system for thorough follow-up and quality assurance.
  • Collaborate with the technical team to address customer issues effectively and improve service delivery.
  • Stay informed about the latest streaming trends, new content, and features to better assist customers.

Requirements

Job Skills

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Danish Speaking Customer Service for Online Bank - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Danish Speaking Customer Service Representatives for an Online Bank, with the unique chance to work in beautiful Greece. This position is perfect for individuals who are passionate about providing excellent customer service in the financial sector. As a representative, you will assist customers in navigating their banking inquiries effectively in Danish.


Key Responsibilities

  • Manage customer inquiries regarding online banking services, account details, and transactions via phone, email, and chat in Danish.
  • Provide information about banking products, fees, and services while ensuring a smooth customer experience.
  • Assist customers with account management, technical issues, and claim processes.
  • Resolve customer complaints and queries promptly to maintain high levels of customer satisfaction.
  • Document interactions accurately in the CRM system to help track service quality and customer feedback.
  • Collaborate with other teams to improve service delivery and respond effectively to customer needs.
  • Stay informed about banking regulations and updates to assist customers with accurate information.

Requirements

Job Skills

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German Speaking Customer Service for Telecommunications Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a fantastic opportunity for German Speaking Customer Service Representatives working for a prominent Telecommunications Company in Greece. This role is perfect for individuals who are passionate about technology and enjoy providing exceptional customer support. As a representative, you will assist clients in German, helping them navigate their telecommunications needs while experiencing the beautiful culture of Greece.


Key Responsibilities

  • Address customer inquiries related to telecommunications services, plans, and technical support through phone, email, and live chat in German.
  • Assist customers with account management, billing questions, and service modifications.
  • Guide clients through product features and troubleshooting technical issues effectively.
  • Document customer interactions accurately in our CRM system for future reference.
  • Collaborate with technical teams to resolve complex customer issues promptly.
  • Stay updated on telecommunications trends, products, and services to deliver knowledgeable support.

Requirements

Job Skills

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German Speaking Customer Service for FinTech Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives at a leading FinTech company, with the option to work in beautiful Greece. This role is perfect for those who are both passionate about finance technology and dedicated to providing exceptional customer support. As a representative, you will assist German-speaking clients with inquiries regarding financial products and services, ensuring a seamless and supportive experience.


Key Responsibilities

  • Address customer inquiries regarding FinTech products and services via phone, email, and live chat in German.
  • Provide assistance with account management, transactions, and troubleshooting technical issues.
  • Guide customers through usage instructions and features of the FinTech platform.
  • Document all interactions accurately in our CRM system for tracking purposes.
  • Collaborate with product and technical teams to resolve complex issues and improve customer experiences.
  • Stay current with industry trends and product updates to better assist clients.

Requirements

Job Skills

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German Speaking Customer Service - Data | Work In Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an exciting opportunity for German Speaking Customer Service Representatives in the Data sector. This position is based in Greece and is perfect for candidates who have a passion for data and are committed to providing exceptional customer service. In this role, you will assist clients with their inquiries related to data services, ensuring they receive accurate information and support in German.


Key Responsibilities

  • Handle customer inquiries regarding data services, products, and account management via phone, email, and live chat in German.
  • Provide technical support and guidance on data-related questions and issues.
  • Assist customers with troubleshooting, service modifications, and account updates.
  • Document all customer interactions accurately in the CRM system for efficient reporting.
  • Collaborate with data management teams to enhance service delivery and resolve client concerns.
  • Stay informed about industry developments and updates to provide clients with current information and best practices.

Requirements

Job Skills

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German Speaking Customer Care - Streaming | Work In Greece

posted by: spj_bot

Join Mercier Consultancy MD as a German Speaking Customer Care Specialist in the exciting world of Streaming! This role offers a unique opportunity to leverage your passion for entertainment while providing top-tier customer support to German-speaking clients. Work in the beautiful surroundings of Greece, where you can enhance your career in a vibrant and dynamic industry.

Key Responsibilities

  • Deliver outstanding customer support in German via various channels including phone, email, and live chat for streaming services.
  • Assist customers with their inquiries, account management, and troubleshooting issues related to streaming content.
  • Collaborate with technical teams to resolve customer issues effectively and efficiently.
  • Document and maintain accurate records of customer interactions within our CRM system.
  • Identify opportunities to improve customer satisfaction and suggest innovative solutions to enhance the user experience.
  • Stay informed about the latest trends in the streaming industry to provide customers with accurate and relevant information.

Requirements

Job Skills

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German Speaking Client Support - Finance | Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a German Speaking Client Support Representative in the finance sector. This position offers the chance to work in beautiful Greece while helping clients navigate their financial needs in German. If you are a detail-oriented professional with a passion for client support, we invite you to join our dynamic team!


Key Responsibilities

  • Provide exceptional support to German-speaking clients on various financial inquiries via phone, email, and chat.
  • Assist clients with account management, transactions, and product inquiries, ensuring accurate and timely responses.
  • Troubleshoot client issues and provide solutions to effectively resolve concerns.
  • Document client interactions and maintain comprehensive records in our CRM system.
  • Work closely with other departments to streamline service delivery and improve client experiences.
  • Stay up-to-date with financial products and services, as well as regulatory changes, to provide informed support.

Requirements

Job Skills

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