account management

Portuguese Speaking Customer Service for Tobacco Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Portuguese Speaking Customer Service Representatives for a leading Tobacco Company in Greece. This role is ideal for individuals who are passionate about providing excellent customer service while working in a dynamic industry. As a customer service representative, you will assist clients with their inquiries and concerns regarding tobacco products, ensuring a high standard of service in Portuguese.


Key Responsibilities

  • Manage customer inquiries related to tobacco products, regulations, and promotions via phone, email, and live chat in Portuguese.
  • Provide clear and accurate information regarding product availability and features.
  • Assist customers with order placements, account management, and resolving issues effectively.
  • Document all customer interactions meticulously within our CRM system.
  • Collaborate with the sales and marketing teams to ensure a consistent customer experience.
  • Stay informed about industry trends and product developments to provide relevant assistance.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Tobacco Company in Greece

posted by: spj_bot

Mercier Consultancy MD is proud to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company in Greece. This role is ideal for individuals who have a passion for customer service and are eager to provide quality support in Portuguese. As a representative, you will assist customers with their inquiries and ensure they receive a top-notch service experience.


Key Responsibilities

  • Manage customer inquiries related to tobacco products and services via phone, email, and live chat in Portuguese.
  • Provide information on product offerings, promotions, and regulatory matters as applicable.
  • Assist customers with order placements, account management, and resolving any issues promptly and professionally.
  • Document customer interactions accurately in the CRM system.
  • Collaborate with internal teams to enhance service delivery and improve customer satisfaction.
  • Stay informed about industry trends and regulations to provide accurate and relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Electronics Company in Sofia, Bulgaria

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for a leading Electronics Company based in Sofia, Bulgaria. This role is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer support. As a customer service representative, you will engage with clients in Polish, assisting them with inquiries related to electronic products and services.


Key Responsibilities

  • Handle customer inquiries regarding electronic products, services, and troubleshooting via phone, email, and chat in Polish.
  • Provide detailed information about product specifications, availability, and warranty policies.
  • Assist customers with order placements, returns, and account management.
  • Effectively resolve customer complaints and technical issues, ensuring a high level of satisfaction.
  • Accurately document customer interactions and maintain records in the CRM system.
  • Collaborate with technical support and other internal teams to enhance the customer experience.
  • Stay informed about new products, industry trends, and company offerings to provide relevant guidance to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Cybersecurity Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives for a renowned Cybersecurity Company located in Greece. This role is perfect for individuals who are passionate about technology and cybersecurity and are eager to assist customers in navigating complex digital security challenges. In this position, you will communicate with clients in Polish, providing support for inquiries related to cybersecurity products and services.


Key Responsibilities

  • Respond to customer inquiries about cybersecurity solutions, service offerings, and technical support via phone, email, and chat in Polish.
  • Assist customers with issues related to account management, product functionalities, and troubleshooting security concerns.
  • Provide clear information on cybersecurity best practices and company policies.
  • Document customer interactions and troubleshooting steps accurately in the CRM system.
  • Collaborate with technical support teams to address customer concerns efficiently.
  • Stay informed about industry trends, cybersecurity threats, and product updates to better assist customers.

Requirements

Job Skills

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Norwegian Speaking Customer Service for E-commerce Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives at an innovative E-commerce Company based in Greece. This role is ideal for customer-oriented individuals who are enthusiastic about e-commerce and eager to assist customers with their shopping experience. You will connect with customers in Norwegian, providing them with excellent support and guidance as they navigate our online platform.


Key Responsibilities

  • Handle customer inquiries regarding orders, product information, and shipping details via phone, email, and live chat in Norwegian.
  • Assist customers with account management, including creating accounts, tracking orders, and processing returns.
  • Provide solutions to customer issues, ensuring a seamless shopping experience.
  • Document customer interactions accurately within our CRM system.
  • Collaborate with logistics and product teams to resolve customer concerns effectively.
  • Stay informed about company offerings and industry trends to provide relevant information to customers.

Requirements

Job Skills

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Italian-Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian-Speaking Customer Service Representatives for a leading tech company in Greece. This role is perfect for individuals who are tech-savvy and have a passion for helping customers. As a customer service representative, you will communicate with clients in Italian, assisting them with inquiries related to technology products and services.


Key Responsibilities

  • Handle customer inquiries related to technology products, services, and troubleshooting via phone, email, and chat in Italian.
  • Provide comprehensive support for technical issues, guiding customers through problem-solving processes.
  • Assist customers with product purchasing, account management, and service configurations.
  • Resolve customer complaints effectively and professionally, ensuring high levels of customer satisfaction.
  • Maintain detailed documentation of customer interactions and feedback in the CRM system.
  • Collaborate with technical teams to facilitate efficient solutions for customer issues.
  • Stay informed about the latest technology trends and company offerings to provide accurate information to clients.

Requirements

Job Skills

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German Speaking Customer Service Health Technology Company - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remote opportunity for German Speaking Customer Service Representatives for a Health Technology Company, based in Greece. This position is perfect for individuals who are passionate about health technology and dedicated to providing exceptional support to clients. In this role, you will assist customers with inquiries related to health technology products and services, ensuring they receive accurate information and exceptional service.


Key Responsibilities

  • Handle customer inquiries related to health technology products and services, including usage, troubleshooting, and technical support via phone, email, and live chat in German.
  • Provide detailed information about product features, benefits, and troubleshooting options.
  • Assist customers with account management, order processing, and issue resolution.
  • Document all customer interactions accurately and maintain comprehensive records within the CRM system.
  • Collaborate with internal teams to ensure customer satisfaction and to improve service delivery.
  • Stay updated on industry trends and company products to enhance customer interactions.

Requirements

Job Skills

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German Speaking Customer Service for Tech Company - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for a leading tech company. This position is perfect for individuals who are tech-savvy and passionate about delivering exceptional customer support. You will assist clients in German, addressing inquiries related to products, services, and technical support, all from the comfort of your home in Greece.


Key Responsibilities

  • Manage customer inquiries related to tech products and services via phone, email, and live chat in German.
  • Provide detailed information on product features, troubleshooting steps, and account management.
  • Assist customers with installation and technical support issues, ensuring a smooth user experience.
  • Record and document all customer interactions accurately in the CRM system.
  • Collaborate with technical teams to escalate and resolve complex issues when necessary.
  • Stay updated on new product launches, updates, and industry trends to provide relevant information to customers.

Requirements

Job Skills

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German Speaking Customer Service for Financial Services Company in Athens

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for German Speaking Customer Service Representatives for a leading financial services company located in Athens. This role is perfect for individuals who are detail-oriented and are passionate about providing exceptional service within the financial sector. As a customer service representative, you will assist clients with their inquiries and ensure they receive knowledgeable support in German.


Key Responsibilities

  • Handle customer inquiries related to financial products and services via phone, email, and chat in German.
  • Provide information on account management, investment options, and financial regulations.
  • Assist customers with transaction processing, problem resolution, and account updates.
  • Document all customer interactions accurately in the CRM system for tracking and follow-up.
  • Work closely with internal teams to ensure customer issues are resolved efficiently and effectively.
  • Stay informed about market trends and changes in financial services to offer relevant advice to customers.

Requirements

Job Skills

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German Speaking Customer Service for Finance Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opportunity for German Speaking Customer Service Representatives at a leading Finance Company in Greece. This role is perfect for individuals who are passionate about finance and are dedicated to providing outstanding customer support. You will be responsible for assisting clients with their financial inquiries and ensuring they receive high-quality service in German.


Key Responsibilities

  • Manage customer inquiries related to financial services, products, and account details via phone, email, and chat in German.
  • Provide clear and accurate information about financial products, including loans, investments, and savings accounts.
  • Assist customers with account management, transaction inquiries, and troubleshooting issues.
  • Resolve customer complaints efficiently while maintaining a customer-centric approach.
  • Document all customer interactions accurately in the CRM system for record keeping.
  • Collaborate with internal teams to enhance service delivery and resolve issues promptly.
  • Stay updated on financial regulations, policies, and product offerings to ensure accurate support.

Requirements

Job Skills

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