Join Mercier Consultancy MD as a Polish Speaking Player Support Specialist in Bulgaria, where we offer paid relocation and a welcome bonus to ensure your transition is smooth and enjoyable. In this role, you will primarily provide email support to Polish-speaking players, assisting them with their inquiries and ensuring they have an exceptional gaming experience with Riot Games. This is a fantastic opportunity for gaming enthusiasts who are passionate about helping others.

Key Responsibilities

• Provide efficient and empathetic email support to Polish-speaking players regarding game-related queries and technical issues.
• Assist in resolving account management issues, gameplay questions, and other player requests through written communication.
• Document player interactions and feedback to help enhance future support efforts.
• Work collaboratively with team members to share insights and improve support processes based on player needs.
• Maintain up-to-date knowledge of game features, updates, and community trends to provide accurate and helpful information.
• Contribute to a positive player experience, ensuring that each communication is handled professionally and courteously.

Requirements

At Motia, we’re not just about Fuel Cards we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job.

With over 300 employees across five offices, we support over 50,000 customers nationwide. Whether you’re passionate about sales, technology, customer service, or management, you’ll find opportunities here that will challenge, inspire, and reward you.

As a Customer Relationship Manager, you will be part of a team responsible for the development and maintenance of our existing portfolio of customers. Maximising customer loyalty and profitability. You will work with our customers to match their needs with our wide range of fleet products and services, primarily our exciting new Electric Vehicle (EV) products and solutions.

Please note this position is based at our Burnley Town Centre office.

Duties and Responsibilities

Mercier Consultancy MD is thrilled to announce an opening for Greek Speaking Customer Service Representatives for a leading Financial Services Company in Greece. This position is perfect for individuals who are passionate about finance and are dedicated to providing excellent customer support. In this role, you will assist clients with various inquiries related to financial products and services while ensuring clear and effective communication in Greek.

Key Responsibilities

• Manage customer inquiries related to financial products and services, including account information, loans, and investment options via phone, email, and chat in Greek.
• Provide accurate information about financial regulations, policies, and procedures to clients.
• Assist customers with account management, including transactions, disputes, and service requests.
• Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
• Document customer interactions thoroughly in the CRM system for future reference and follow-up.
• Collaborate with financial advisors and support teams to deliver exceptional service to clients.
• Stay updated on financial products, market trends, and regulations to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Polish Speaking Player Support Specialist based in Sofia, Bulgaria, with the added benefit of a welcome bonus! This role is perfect for those who are passionate about gaming and enjoy providing exceptional support to players. As a key part of our team, you will assist Polish-speaking players with their inquiries, ensuring they have a positive and engaging gaming experience.

Key Responsibilities

• Provide outstanding player support in Polish through multiple channels, including email and chat.
• Assist players with questions related to account management, game features, and technical issues.
• Efficiently resolve player concerns to enhance overall satisfaction and retention.
• Document player interactions thoroughly to support continuous improvement in services.
• Collaborate with other departments to convey player feedback and insights for service enhancements.
• Stay updated on game developments and trends to provide informed support to players.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Polish Speaking Player Support Specialist for Riot Games, based in Sofia, Bulgaria. This is a great chance for individuals who are passionate about gaming and eager to help fellow players enhance their gaming experience. In this role, you will provide top-tier support to Polish-speaking players, addressing their various inquiries and ensuring they receive the best assistance possible.

Key Responsibilities

• Deliver high-quality support to Polish-speaking players through multiple communication channels, including ticketing systems and live chat.
• Assist players with inquiries related to game mechanics, account management, and technical issues.
• Resolve player concerns efficiently to enhance satisfaction and loyalty.
• Maintain accurate documentation of player interactions and feedback to support continuous improvement.
• Collaborate with game developers and community teams to relay player insights and concerns.
• Stay informed about new game features, updates, and best practices in customer support.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Swedish Speaking Customer Service Representatives for a prominent tech company based in Greece. This role is suited for individuals who are passionate about technology and enjoy delivering excellent customer support. In this position, you will utilize your language skills to assist customers with their inquiries and ensure they have a positive experience with our innovative tech solutions.

Key Responsibilities

• Respond to customer inquiries regarding tech products, services, and account management via phone, email, and chat in Swedish.
• Provide assistance in troubleshooting technical issues and offering solutions.
• Educate customers on product features and benefits to enhance their experience.
• Record customer interactions accurately within the CRM system and follow up as necessary.
• Collaborate with technical support and product teams to resolve complex customer issues.
• Stay informed about the latest technological trends and company product updates to provide effective support.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives at a leading wearable technology company based in Greece. This role is ideal for tech-savvy individuals who are passionate about innovative products and providing excellent customer support. As a customer service representative, you will assist clients in Spanish, helping them navigate their inquiries and ensuring a delightful experience with our wearable technologies.

Key Responsibilities

• Respond to customer inquiries related to wearable technology products, including setup, features, and troubleshooting via phone, email, and chat in Spanish.
• Provide comprehensive information about product specifications, usage tips, and maintenance guidelines.
• Assist customers with account management, order placements, and warranty inquiries.
• Effectively resolve customer complaints and technical issues, prioritizing customer satisfaction.
• Maintain accurate documentation of customer interactions and solutions in the CRM system.
• Work collaboratively with internal teams to enhance the customer experience and address ongoing concerns.
• Stay updated on new products, software updates, and market trends in wearable technology.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company in Greece. This is an excellent opportunity for individuals who are enthusiastic about technology and committed to providing outstanding customer support. In this role, you will assist clients in Spanish, addressing their inquiries and ensuring a seamless experience with our tech products and services.

Key Responsibilities

• Manage customer inquiries related to tech products and services, including software and hardware support, via phone, email, and chat in Spanish.
• Provide detailed information about product features, troubleshooting steps, and usage guidelines.
• Assist customers with account management, service requests, and technical issues.
• Resolve customer complaints and concerns efficiently while maintaining a positive customer experience.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical support teams to ensure timely and effective resolutions for customers.
• Stay informed about the latest technologies and product updates to provide informed support to customers.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives for a leading Financial Services Company in Greece. This role is perfect for those who have a keen interest in finance and a passion for providing excellent customer support. As a customer service representative, you will assist clients in Spanish, helping them with their inquiries regarding financial products and services.

Key Responsibilities

• Respond to customer inquiries related to financial services, including account management, loan options, and investment products via phone, email, and chat in Spanish.
• Provide detailed information about services, fees, and terms while ensuring regulatory compliance.
• Assist customers with account setup, transactions, and troubleshooting related issues.
• Resolve customer complaints effectively, ensuring satisfaction and fostering long-term relationships.
• Accurately document all customer interactions in the CRM system for future reference.
• Work closely with internal teams to address customer concerns and improve service delivery.
• Stay informed about financial products, market trends, and company policies to provide accurate assistance.

Requirements

Mercier Consultancy MD is excited to announce an opening for Spanish Speaking Customer Service Representatives for a leading Cybersecurity Company based in Greece. This is a fantastic opportunity for individuals interested in technology and cybersecurity who are dedicated to delivering exceptional customer support. You will interact with clients in Spanish, assisting them with a range of inquiries related to cybersecurity products and services.

Key Responsibilities

• Handle customer inquiries related to cybersecurity solutions, including installation, troubleshooting, and product features via phone, email, and chat in Spanish.
• Provide customers with detailed information about cybersecurity threats, prevention measures, and best practices.
• Assist clients with account management, service requests, and technical support needs.
• Resolve customer complaints and technical issues efficiently, ensuring a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference and follow-up.
• Collaborate with the technical support team to provide comprehensive solutions to customers.
• Stay informed about the latest trends in cybersecurity and the company's product offerings to provide relevant guidance.

Requirements