Mercier Consultancy MD is thrilled to present a unique opportunity for a German Speaking Player Support Specialist for Games Account to join our dynamic team in the beautiful country of Greece. This role is ideal for individuals with a passion for gaming who enjoy helping players enhance their experience. As a crucial member of our support team, you will assist German-speaking players with their inquiries, ensuring they receive top-notch service and support.

Key Responsibilities

• Provide outstanding player support in German via email and chat.
• Assist players with questions related to game features, account management, and technical issues.
• Efficiently resolve player concerns to ensure satisfaction and retention.
• Document player interactions clearly to support ongoing service improvements.
• Collaborate with internal teams to share player feedback and insights.
• Stay updated on game developments and industry trends to offer informed assistance.

Requirements

Product Marketing Manager (Stablecoin & Fintech)

Location: Remote (Global) / NYC-Hybrid Preferred

Type: Full-Time

We are a mission-driven fintech firm on a quest to transform how money moves globally. We believe that stablecoins are the future of financial infrastructure—faster, more open, and more efficient than the siloed systems of today. Backed by world-class investors like Paradigm and Dragonfly, we are building a full-service platform that makes issuing, managing, and integrating digital dollars seamless for developers and institutions alike.

As our Product Marketing Manager, you will be the critical bridge between our engineering team and our users. This is a strategic, hands-on role that owns the full customer lifecycle. You aren't just a marketer; you are a storyteller and a trusted advisor who shapes how the world discovers our products, how customers are onboarded, and how they grow with us over time.

Key Responsibilities

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Polish-speaking individuals looking to work in Greece! We offer a fully paid relocation package to ensure a smooth transition to your new role in our vibrant team. Join us and experience the rich culture of Greece while advancing your career in a supportive and dynamic environment.

Key Responsibilities

• Provide exceptional customer support in Polish to our clients via various channels including phone, email, and live chat.
• Assist customers with inquiries related to services, products, and account management.
• Document interactions in our CRM system to ensure accurate tracking and reporting on customer support activities.
• Troubleshoot and resolve customer issues efficiently while maintaining high satisfaction levels.
• Collaborate with internal teams to enhance processes and improve customer experience.
• Stay informed about company offerings and industry trends to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the rapidly growing streaming services sector, with the unique benefit of working in Greece! This role is perfect for individuals who are passionate about entertainment and technology and are eager to assist customers in navigating their streaming needs.

Key Responsibilities

• Handle customer inquiries regarding streaming services, subscriptions, and account management via phone, email, and chat in Polish.
• Provide information about service features, content availability, and troubleshooting assistance.
• Assist customers with billing inquiries and subscription modifications.
• Resolve customer complaints and technical issues efficiently while maintaining a high standard of service.
• Document all customer interactions in the CRM system accurately for tracking and follow-up purposes.
• Collaborate with technical teams to address complex issues and ensure a seamless customer experience.
• Stay knowledgeable about industry trends, new content releases, and updates to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives for a leading Social Media Platform, with positions available in beautiful Greece. This role is perfect for individuals who are passionate about social media and are eager to assist users in navigating their inquiries while providing exceptional customer service in Polish.

Key Responsibilities

• Manage user inquiries related to the social media platform, addressing questions and concerns via phone, email, and chat in Polish.
• Provide detailed explanations about features, functionality, and policies of the platform.
• Assist users with account management, privacy settings, and troubleshooting issues.
• Resolve complaints and issues promptly to ensure a positive user experience.
• Document all interactions in the CRM system for effective follow-up and reporting.
• Collaborate with internal teams to enhance user experience and address platform-related inquiries.
• Stay updated on platform features, trends, and policies to provide accurate assistance to users.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Polish Speaking Customer Service Representatives for a leading Ride-Sharing Platform, with the possibility of working in Greece. This role is perfect for individuals who are passionate about customer service and enjoy engaging with users in a dynamic industry. As a representative, you will assist customers in navigating the ride-sharing app, addressing their inquiries in Polish while providing exceptional support.

Key Responsibilities

• Respond to customer inquiries regarding the ride-sharing platform, including account management, ride requests, and service features via phone, email, and chat in Polish.
• Provide clear guidance on app functionality, payment methods, and promotions.
• Assist users with troubleshooting issues they may encounter while using the platform.
• Resolve complaints and ensure a positive experience for all users.
• Accurately document customer interactions and feedback in the CRM system.
• Collaborate with the technical support team to escalate and resolve technical issues as necessary.
• Stay informed about company policies, industry trends, and customer service best practices to enhance service delivery.

Requirements

Mercier Consultancy MD is seeking enthusiastic Polish Speaking Customer Service Representatives for a leading Payment Solutions Provider, with an exciting opportunity to work in Greece. This role is perfect for individuals who thrive in a customer-focused environment and are looking to contribute to the dynamic financial technology sector. In this position, you will assist customers in navigating payment solutions and services while providing top-notch support in Polish.

Key Responsibilities

• Handle customer inquiries related to payment processing, account management, and technical issues via phone, email, and chat in Polish.
• Provide clear and accurate information regarding payment solutions, product features, and troubleshooting steps.
• Assist customers with transaction inquiries, disputes, and account-related concerns.
• Resolve customer complaints and technical issues efficiently while ensuring customer satisfaction.
• Document all customer interactions thoroughly in the CRM system for accurate follow-up.
• Collaborate with technical teams to ensure prompt resolution of customer issues.
• Stay informed about industry trends and updates in payment solutions to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading FinTech company based in Greece. This role is perfect for individuals who have a passion for finance technology and are dedicated to delivering exceptional customer service. As a customer service representative, you will assist clients in navigating their financial inquiries and services, all while communicating effectively in Polish.

Key Responsibilities

• Manage customer inquiries regarding FinTech products and services via phone, email, and chat in Polish.
• Provide detailed information on account management, transaction processes, and financial products.
• Assist customers with resolving issues related to their accounts and transactions.
• Educate clients on navigating the FinTech platforms and available financial solutions.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with technical teams to resolve technical issues or service interruptions.
• Stay informed about industry trends and the latest FinTech developments to offer accurate guidance.

Requirements

Mercier Consultancy MD is thrilled to announce several exciting opportunities for Danish speakers looking to work in Greece! We are offering fully paid relocation packages to ensure a smooth transition to beautiful Greece. As part of our diverse team, you will engage with Danish-speaking customers, helping them with various inquiries and providing top-notch service to enhance their experience.

Key Responsibilities

• Provide excellent customer service to Danish-speaking clients through phone, email, and chat.
• Assist customers with inquiries related to products, services, and account management.
• Document customer interactions accurately in our CRM system for efficient follow-up.
• Troubleshoot and resolve customer issues while ensuring satisfaction.
• Collaborate with internal teams to identify solutions and improve customer experience.
• Stay updated on company services, promotions, and product knowledge to provide accurate information.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Danish Speaking Customer Service Representatives specializing in Subscription-Based Services, with the chance to work in beautiful Greece. This role is perfect for individuals who are passionate about customer service and want to support clients in managing their subscriptions effectively while enjoying the vibrant culture of Greece.

Key Responsibilities

• Handle customer inquiries related to subscription services, billing, and account management via phone, email, and chat in Danish.
• Provide detailed information on subscription plans, features, and promotional offerings to customers.
• Assist customers with account setup, cancellations, and service modifications.
• Resolve customer complaints and technical issues promptly, ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for follow-up and records.
• Collaborate with team members and other departments to enhance service quality and delivery.
• Stay informed about industry trends and updates to provide relevant assistance and recommendations to clients.

Requirements