product developments

Nordic Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Nordic Speaking Customer Service Representatives in the Manufacturing industry. This position is ideal for individuals who are passionate about industrial solutions and committed to delivering excellent customer service. You will be responsible for assisting clients in their inquiries and providing them with the necessary support in a Nordic language of your proficiency.


Key Responsibilities

  • Manage customer inquiries related to manufacturing products, services, and order status via phone, email, and live chat in the Nordic language.
  • Provide detailed information on product specifications, pricing, and availability.
  • Assist customers with order processing, changes, and issues related to manufacturing services.
  • Resolve customer complaints and technical inquiries efficiently, ensuring high satisfaction levels.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with manufacturing teams to ensure timely and accurate service delivery.
  • Stay informed about industry trends and product developments to provide effective support.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Lithuanian Speaking Customer Service Representatives in the manufacturing industry. This position is perfect for individuals who are dedicated to customer satisfaction and have an interest in the manufacturing sector. As a representative, you will be responsible for assisting customers with their inquiries and ensuring they receive the best possible service in Lithuanian.


Key Responsibilities

  • Manage customer inquiries regarding manufacturing products, services, and order statuses via phone, email, and chat in Lithuanian.
  • Provide detailed information on product specifications, pricing, and availability.
  • Assist customers with order placement, changes, and tracking shipment progress.
  • Resolve customer issues and complaints efficiently, ensuring a positive experience.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal teams to address technical questions and enhance service delivery.
  • Stay informed about industry trends and product developments to better assist clients.

Requirements

Job Skills

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Dutch Speaking Customer Service For A U.S.-Based Technology Company

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Dutch Speaking Customer Service Representatives for a U.S.-Based Technology Company. This role is ideal for individuals who are enthusiastic about technology and dedicated to providing exceptional support to customers. As a representative, you will assist clients in navigating their tech-related inquiries, ensuring a seamless experience while communicating in Dutch.


Key Responsibilities

  • Manage customer inquiries related to technology products and services via phone, email, and chat in Dutch.
  • Provide technical support and troubleshooting assistance for a variety of software and hardware products.
  • Educate customers on product features, updates, and best practices.
  • Document all customer interactions accurately for quality assurance and follow-up purposes.
  • Collaborate with internal teams to escalate issues and enhance service offerings.
  • Stay updated on the latest technology trends and product developments to better assist customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Slovenian Speaking Customer Service Representatives in the construction industry. This position presents a fantastic opportunity for individuals who are passionate about providing top-notch customer service and have an interest in the construction sector. In this role, you will assist clients with their inquiries, offering support and information in Slovenian, ensuring a positive customer experience throughout their journey.


Key Responsibilities

  • Handle customer inquiries related to construction services, projects, and product offerings via phone, email, and chat in Slovenian.
  • Provide accurate information about service options, pricing, and project timelines.
  • Assist customers with order management, scheduling consultations, and follow-ups.
  • Resolve issues and address customer concerns efficiently, ensuring satisfaction.
  • Maintain detailed records of customer interactions and document feedback in the system.
  • Collaborate with project managers and construction teams to enhance service delivery and customer experience.
  • Stay updated on industry trends and product developments to provide informed assistance.

Requirements

Job Skills

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Dutch Speaking Customer Service For A British-Singaporean Multinational Company

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Dutch Speaking Customer Service Representatives to join a British-Singaporean multinational company. This role is perfect for those who are keen to work in an international environment while delivering exceptional customer support in the Dutch language. As part of our diverse team, you will engage with customers, providing assistance and ensuring their needs are met with efficiency and professionalism.


Key Responsibilities

  • Manage customer inquiries and support requests across various platforms (phone, email, chat) in Dutch.
  • Provide information regarding the company’s products and services, ensuring clear communication.
  • Assist customers with account management, product troubleshooting, and complaint resolution.
  • Document customer interactions accurately and maintain comprehensive records in the CRM system.
  • Collaborate with cross-functional teams to enhance customer satisfaction and service delivery.
  • Stay updated on product developments and company policies to provide accurate assistance.

Requirements

Job Skills

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Dutch Speaking CS Agent For Hong Kong-Based Multinational Technology Company

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opportunity for a Dutch Speaking Customer Service Agent for a renowned Hong Kong-based multinational technology company. In this dynamic role, you will be instrumental in providing unparalleled support to Dutch-speaking clients, ensuring they have a seamless experience with cutting-edge technology solutions.


Responsibilities

  • Engage with Dutch-speaking customers via various channels including phone, email, and live chat to address their inquiries.
  • Guide customers through the technical features and functionalities of the company's technology products.
  • Resolve customer issues, troubleshooting problems efficiently and effectively.
  • Record and track customer interactions in the company's CRM system to facilitate continuous improvement.
  • Work closely with product and engineering teams to relay customer feedback and improve service offerings.
  • Stay informed on the latest product developments and industry trends to provide informed support.

Requirements

Job Skills

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Danish Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Danish Speaking Customer Service Representatives in the biotechnology industry. This role presents a fantastic opportunity for individuals passionate about providing extraordinary support in a field that impacts health and innovation. You will assist customers in navigating inquiries related to biotechnology products and services, utilizing your fluency in Danish to ensure effective communication and excellent service.


Key Responsibilities

  • Manage customer inquiries regarding biotechnology offerings via phone, email, and chat in Danish.
  • Educate clients about product specifications, applications, and regulatory compliance.
  • Assist in troubleshooting issues and facilitating prompt resolutions.
  • Document customer interactions and feedback accurately to improve service delivery.
  • Collaborate with cross-functional teams to ensure seamless information flow.
  • Stay updated on industry trends and product developments to provide informed assistance.

Requirements

Job Skills

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Italian Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Italian Speaking Customer Service Representatives in the automotive industry. This role is designed for individuals who are enthusiastic about automobiles and are dedicated to providing exceptional customer support. As a representative, you will engage with customers in Italian, offering assistance with their inquiries related to automotive products and services.


Key Responsibilities

  • Handle customer inquiries regarding automotive products, services, and specifications via phone, email, and chat in Italian.
  • Provide guidance on product features, availability, and purchasing processes.
  • Assist customers in troubleshooting issues related to vehicles or service inquiries.
  • Document all customer interactions accurately to maintain comprehensive records.
  • Collaborate with sales and technical teams to ensure effective resolution of customer issues.
  • Stay updated on automotive industry trends and product developments to enhance customer interactions.

Requirements

Job Skills

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Spanish Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is delighted to present an opportunity for Spanish Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about customer care and have a strong desire to assist clients within the healthcare and pharmaceutical sectors. As a representative, you will provide crucial information and support to customers while ensuring their queries are addressed promptly and professionally.


Key Responsibilities

  • Manage customer inquiries regarding pharmaceutical products, services, and prescriptions via phone, email, and live chat in Spanish.
  • Provide detailed information on medication usage, side effects, and health guidelines.
  • Assist customers with product orders, refills, and handling complaints or concerns.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Work closely with pharmacy staff and healthcare professionals to ensure accurate information is delivered.
  • Stay updated on industry regulations and product developments to provide the best support.

Requirements

Job Skills

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Italian Speaking Client Advisor in sunny Athens, Greece - Paid Relocation

posted by: spj_bot

Join Mercier Consultancy MD as an Italian Speaking Client Advisor in sunny Athens, Greece, with paid relocation support! This is an incredible opportunity for individuals who are passionate about customer service and eager to work in a vibrant and culturally rich city. As a Client Advisor, you will provide tailored assistance to our Italian-speaking clients, helping them navigate our services and ensuring they receive exceptional support.


Key Responsibilities

  • Serve as the primary point of contact for Italian-speaking clients, addressing inquiries and providing solutions via phone, email, and chat.
  • Build and maintain strong relationships with clients to encourage loyalty and satisfaction.
  • Guide clients through our services, helping them to make informed decisions based on their needs.
  • Document interactions and successes in the CRM system for future reference.
  • Collaborate with various internal teams to enhance the overall client experience.
  • Stay updated on product developments and industry trends to advise clients effectively.

Requirements

Job Skills

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