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Nordic Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Nordic Speaking Customer Service Representatives in the Retail industry. This role is perfect for individuals who are passionate about customer engagement and enjoy providing an exceptional shopping experience. As a key member of our customer service team, you will assist clients in their inquiries while communicating effectively in one of the Nordic languages.


Key Responsibilities

  • Address customer inquiries related to retail products, services, and orders via phone, email, and chat in the Nordic language.
  • Provide precise information about product availability, pricing, and ongoing promotions.
  • Assist customers with the ordering process, returns, and exchanges.
  • Resolve customer complaints and provide effective solutions to ensure satisfaction.
  • Keep accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with other departments to enhance customer satisfaction and streamline processes.
  • Stay informed about retail trends and product knowledge to better serve customers.

Requirements

Job Skills

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Nordic Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Nordic Speaking Customer Service Representatives in the Food & Beverage industry. This position is ideal for individuals who are passionate about food products and customer satisfaction. In this role, you will assist customers in navigating inquiries related to products, orders, and services, all while providing support in a Nordic language.


Key Responsibilities

  • Manage customer inquiries regarding food and beverage products, orders, and service options via phone, email, and chat in a Nordic language.
  • Provide detailed information on product availability, ingredients, pricing, and promotions.
  • Assist customers with order processing, modifications, and cancellations.
  • Resolve any customer complaints and issues efficiently, ensuring a high level of satisfaction.
  • Document all customer interactions accurately in our CRM system for effective follow-up.
  • Collaborate with logistics and operations teams to ensure timely service and delivery.
  • Stay informed on industry trends and company product offerings to assist customers effectively.

Requirements

Job Skills

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French Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the retail industry. This role is tailored for individuals who are passionate about customer service and love engaging with clients. As a key member of our team, you will assist customers with their inquiries about products, services, and promotions, ensuring a top-notch experience while communicating in French.


Key Responsibilities

  • Respond to customer inquiries regarding retail products, orders, and services through phone, email, and live chat in French.
  • Provide detailed information about product availability, pricing, and ongoing promotions.
  • Assist customers with the order process, including returns, exchanges, and special requests.
  • Resolve customer complaints and issues with a focus on achieving customer satisfaction.
  • Accurately documentcustomer interactions and maintain records in the CRM system.
  • Collaborate with other departments to improve customer experience and streamline operations.
  • Stay informed about retail trends and product knowledge to enhance customer interactions.

Requirements

Job Skills

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French Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who are passionate about healthcare and committed to providing exceptional service. As a customer service representative, you will assist clients with their inquiries and concerns regarding pharmaceutical products and services, ensuring they receive accurate and timely information in French.


Key Responsibilities

  • Handle customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and chat in French.
  • Provide information on medication details, side effects, dosage, and product availability.
  • Assist healthcare professionals and customers with order management, billing details, and service inquiries.
  • Resolve customer complaints and questions efficiently while ensuring high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for compliance and quality control.
  • Collaborate with internal teams to ensure prompt resolution of customer issues and enhance service delivery.
  • Stay updated on industry regulations, product knowledge, and company offerings to provide relevant information to customers.

Requirements

Job Skills

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French Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Food & Beverage industry. If you are passionate about food and enjoy helping customers, this role is tailored for you. You will be responsible for providing outstanding customer support in French, assisting clients with their inquiries regarding products, orders, and service-related issues.


Key Responsibilities

  • Manage customer inquiries related to food and beverage products, including orders and delivery details via phone, email, and chat in French.
  • Provide information about menu items, nutritional information, product availability, and promotions.
  • Assist customers with their orders, modifications, cancellations, and resolve any issues that arise.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to ensure a seamless customer experience and resolve challenges.
  • Stay updated on industry trends, product knowledge, and service offerings to best assist customers.

Requirements

Job Skills

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French Speaking Customer Service for Retail industry - Sofia

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for French Speaking Customer Service Representatives in the retail industry, specifically based in Sofia. This role is ideal for individuals who are passionate about retail and enjoy helping customers find the best solutions. As a customer service representative, you will engage with clients in French, assisting them with their inquiries and ensuring an exceptional shopping experience.


Key Responsibilities

  • Manage customer inquiries related to retail products, orders, and services via phone, email, and live chat in French.
  • Provide information on product availability, pricing, promotions, and store policies.
  • Assist customers with order processing, returns, and exchanges efficiently.
  • Resolve any issues or complaints promptly while maintaining a positive customer experience.
  • Document customer interactions accurately in our CRM system for future reference.
  • Collaborate with other departments to enhance customer support and service delivery.
  • Stay informed about new product launches and retail trends to better assist customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Lithuanian Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who are passionate about healthcare and committed to providing exceptional customer service. You will be responsible for assisting customers and healthcare professionals with inquiries related to pharmaceutical products and services, ensuring clarity and support in Lithuanian.


Key Responsibilities

  • Manage customer inquiries regarding pharmaceutical products, prescription information, and service offerings via phone, email, and chat in Lithuanian.
  • Provide accurate information on product availability, side effects, and usage instructions.
  • Assist customers with prescription refills, account management, and any concerns they may have.
  • Resolve complaints and issues swiftly to ensure customer satisfaction.
  • Maintain accurate and detailed records of customer interactions in the CRM system.
  • Collaborate with healthcare professionals and internal teams to improve service delivery and response times.
  • Stay informed about industry regulations and product updates to better assist customers.

Requirements

Job Skills

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Estonian Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Estonian Speaking Customer Service Representatives in the Retail industry. This role is ideal for individuals who are passionate about providing outstanding customer experiences and have a strong understanding of retail products and services. As a representative, you will engage with customers in Estonian, assisting them with their inquiries and ensuring they have a positive shopping experience.


Key Responsibilities

  • Handle customer inquiries related to retail products, orders, and services through phone, email, and live chat in Estonian.
  • Provide information about product availability, pricing, promotions, and store policies.
  • Assist customers with account management, including order processing, returns, and exchanges.
  • Resolve customer complaints and issues promptly and efficiently, ensuring satisfaction.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with other departments to improve customer service and resolve any operational challenges.
  • Stay informed about product knowledge and industry trends to assist customers effectively.

Requirements

Job Skills

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Estonian Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Estonian Speaking Customer Service Representatives in the manufacturing industry. This role is ideal for individuals who are passionate about customer service and have an interest in manufacturing processes and products. As a customer service representative, you will assist clients in Estonian, ensuring they have a smooth experience with our services and products.


Key Responsibilities

  • Handle customer inquiries regarding manufacturing services, product specifications, and order management via phone, email, and chat in Estonian.
  • Provide detailed information on product availability, pricing, and lead times.
  • Assist customers with order placements, modifications, and tracking.
  • Resolve any issues or complaints in a prompt and professional manner.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with production teams to provide real-time updates and insights to customers.
  • Stay informed about manufacturing trends and product offerings to better assist customers.

Requirements

Job Skills

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Serbian Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Serbian Speaking Customer Service Representatives in the Pharmaceuticals industry. If you have a passion for helping others and a keen interest in healthcare, this role is designed for you. As a customer service representative, you will assist customers with inquiries related to pharmaceutical products and services, ensuring they receive the best possible support in Serbian.


Key Responsibilities

  • Manage customer inquiries regarding pharmaceutical products, prescriptions, and services via phone, email, and live chat in Serbian.
  • Provide accurate information on product availability, dosage, pricing, and usage instructions.
  • Assist customers with prescription refills, order tracking, and any necessary changes to their orders.
  • Address and resolve customer complaints and concerns with professionalism and empathy.
  • Document all customer interactions clearly and accurately in the CRM system for compliance and follow-up purposes.
  • Collaborate with pharmacy staff and other departments to ensure comprehensive customer support.
  • Stay informed about pharmaceutical products and industry regulations to provide reliable and up-to-date information.

Requirements

Job Skills

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