Swedish Speaking Customer Service for E-Commerce Platform - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives for an E-Commerce Platform, with the unique option to work in Greece. This role is perfect for those who are passionate about online shopping and customer engagement. As a representative, you will assist customers in Swedish, providing them with information and support related to their online shopping experience.
Key Responsibilities
- Handle customer inquiries regarding product availability, orders, shipping, and returns via phone, email, and chat in Swedish.
- Provide comprehensive information about promotions, product specifications, and E-commerce policies.
- Assist customers with navigating the e-commerce platform, ensuring a seamless shopping experience.
- Resolve customer issues and complaints promptly while maintaining a high level of satisfaction.
- Document customer interactions accurately in our CRM system for effective tracking and follow-up.
- Collaborate with internal teams to improve service delivery and address customer needs efficiently.
- Stay updated on the latest e-commerce trends and platform features to enhance customer interactions.
Requirements