Polish Speaking Travel Support Advisor - Work In Sofia - Paid Relocation
posted by: spj_bot
Join Mercier Consultancy MD as a Polish Speaking Travel Support Advisor in Sofia, Bulgaria, and enjoy a paid relocation! We are looking for dedicated individuals with a passion for travel and customer service. In this role, you will be the primary point of contact for our Polish-speaking clients, helping them navigate their travel needs and ensuring an exceptional customer experience.
Key Responsibilities
- Assist Polish-speaking clients with travel inquiries through various communication channels, including phone, email, and chat.
- Manage bookings, modifications, and cancellations efficiently while maintaining high accuracy.
- Provide tailored travel recommendations that align with client preferences and desires.
- Address and resolve customer complaints effectively to ensure satisfaction.
- Document and keep records of client interactions and support requests within our CRM system.
- Keep up-to-date with travel industry trends and company services to provide informed advice to clients.
Requirements