Polish Speaking Travel Support Advisor In Bulgaria - Work In Sofia - Relocation
posted by: spj_bot
Mercier Consultancy MD is seeking a Polish Speaking Travel Support Advisor to join our vibrant team in beautiful Sofia, Bulgaria! This role is perfect for enthusiastic individuals who are passionate about travel and customer service. You will play an essential role in assisting Polish-speaking clients with their travel needs, ensuring they have a smooth and enjoyable experience while exploring their options.
Key Responsibilities
- Provide exceptional support to Polish-speaking clients via phone, email, and live chat regarding travel inquiries.
- Assist clients with booking processes, modifications, and cancellations, ensuring all details are accurate and handled efficiently.
- Offer personalized travel recommendations and solutions based on client preferences and requirements.
- Address customer complaints effectively and resolve issues to ensure a high level of satisfaction.
- Maintain updated records of client interactions in our CRM system for tracking and analysis purposes.
- Stay informed about travel trends, policies, and company offerings to provide informed guidance to customers.
Requirements