Mercier Consultancy MD is thrilled to announce a position for Portuguese Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This opportunity is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer service. As a customer service representative, you will assist clients in Portuguese, helping them with inquiries regarding consumer electronics products and services.

Key Responsibilities

• Handle customer inquiries related to consumer electronics products, including specifications, troubleshooting, and warranty information via phone, email, and chat in Portuguese.
• Assist customers with order placements, returns, and modifications while ensuring a smooth customer experience.
• Provide troubleshooting assistance and technical support for electronic devices.
• Document all customer interactions accurately within the CRM system.
• Collaborate with technical support and product teams to relay customer feedback and enhance service delivery.
• Stay informed about new products, trends, and updates within the consumer electronics industry.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for a leading Electronics Company based in Sofia, Bulgaria. This role is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer support. As a customer service representative, you will engage with clients in Polish, assisting them with inquiries related to electronic products and services.

Key Responsibilities

• Handle customer inquiries regarding electronic products, services, and troubleshooting via phone, email, and chat in Polish.
• Provide detailed information about product specifications, availability, and warranty policies.
• Assist customers with order placements, returns, and account management.
• Effectively resolve customer complaints and technical issues, ensuring a high level of satisfaction.
• Accurately document customer interactions and maintain records in the CRM system.
• Collaborate with technical support and other internal teams to enhance the customer experience.
• Stay informed about new products, industry trends, and company offerings to provide relevant guidance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives for a leading Imaging and Electronics Company based in Greece. This position is ideal for individuals who are passionate about technology and dedicated to providing an exceptional customer experience. As a customer service representative, you will engage with clients in Polish, assisting them with their inquiries and supporting their needs related to imaging and electronic products.

Key Responsibilities

• Manage customer inquiries regarding imaging and electronic products, including specifications, troubleshooting, and order status via phone, email, and live chat in Polish.
• Provide detailed product information, including features, pricing, and promotions.
• Assist customers with technical support, product returns, and warranty claims.
• Resolve customer complaints effectively and efficiently while ensuring a high level of satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with technical teams to provide timely solutions and updates to customers.
• Stay informed about new products, technologies, and industry trends to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Norwegian Speaking Customer Service Representatives for an E-commerce Company based in Greece. This is an exciting opportunity for those who love online shopping and are enthusiastic about providing excellent customer support. As a representative, you will engage with customers in Norwegian, assisting them with their online shopping experience and ensuring their satisfaction.

Key Responsibilities

• Handle customer inquiries related to e-commerce products, order status, returns, and general support via phone, email, and chat in Norwegian.
• Provide information on product features, pricing, promotions, and delivery options.
• Assist customers with order placement, tracking shipments, and resolving issues efficiently.
• Document customer interactions and feedback in the CRM system to enhance service quality.
• Collaborate with logistics and inventory teams to ensure timely order fulfillment and customer satisfaction.
• Stay informed about ongoing promotions, new products, and e-commerce trends to provide relevant information to customers.

Requirements

Product Engineer - AI-Powered Collaborative Care Platform

Location: Hybrid - New York or Boston

Compensation: $160,000 – $225,000

We are building an AI-first medical practice from the ground up, focused on a future where collaborative care models integrate clinicians and AI to provide superhuman medical advice. Since our founding, we have raised over $35M from top-tier VC firms and are on track to serve hundreds of thousands of patients, partnering with prominent healthcare organizations nationwide. We are seeking a talented, driven Product Engineer to define the future of human + AI collaborative care.

This is a high-responsibility, hybrid role where you will have significant ownership over our core product and the opportunity to shape the future of our engineering organization. Your work will span the full technology stack, working across web, mobile, backend infrastructure, and AI/MLOps, all while ensuring stability and data integrity for enterprise clients.

What You’ll Be Working On:

Mercier Consultancy MD is excited to invite applications for the position of Nederlandse Klanten Service Agent, based in Greece. This role is ideal for individuals who have a passion for customer service and are fluent in Dutch. You will be responsible for providing outstanding support to our Dutch-speaking clients, ensuring their inquiries and concerns are resolved effectively.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat.
• Address inquiries related to products and services, providing accurate and timely information.
• Resolve issues and complaints with a focus on customer satisfaction, ensuring a positive experience.
• Document customer interactions in the CRM system for tracking and follow-up purposes.
• Collaborate with team members to improve service delivery and customer experience.
• Stay knowledgeable about company policies, promotions, and product offerings to better assist customers.

Requirements

About us 

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide.  

About the role 

The UK Engineering Manager will lead and manage the installation function across both in-house engineers and third-party subcontractors. The role ensures that installations of telematics systems, vehicle cameras, and ancillary products are delivered to defined quality and safety standards, while optimising operational efficiency and cost-effectiveness.  

Key Responsibilities: 

Product Engineer

Location: Hybrid in New York (Flatiron) or Boston, MA

Compensation: $160,000 - $225,000 (Base Salary) + Competitive Equity

We are a well-funded, AI-first medical practice backed by over $35M from top-tier VC firms. Our mission is to define the future of human + AI collaborative care models by building a platform that automates across the entire clinical stack. We are seeking a talented, driven Product Engineer to take significant ownership over our product and help scale our engineering organization as we serve hundreds of thousands of patients nationwide.

This is a high-impact, hybrid role where you will be at the intersection of full-stack development, data infrastructure, and AI tooling. You will work cross-functionally with product, clinical, and commercial teams to integrate our platform with prominent healthcare organizations.

What you’ll be working on:

Mercier Consultancy MD is thrilled to offer an opportunity for Czech Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing exceptional support to customers. You will engage with clients in Czech, assisting with their telecommunications inquiries and ensuring they have a positive experience.

Key Responsibilities

• Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Czech.
• Assist customers with account management, billing inquiries, and service changes.
• Provide accurate information regarding product features, promotions, and service availability.
• Resolve customer complaints and technical issues promptly to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for quality assurance.
• Collaborate with internal teams to improve service delivery and customer experiences.
• Stay informed about new products, services, and industry developments to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Estonian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to delivering outstanding customer support. As a customer service representative, you will engage with clients in Estonian, assisting them with their telecommunications needs and ensuring a positive user experience.

Key Responsibilities

• Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and live chat in Estonian.
• Assist customers with account management, billing inquiries, and service modifications.
• Provide accurate information on product features, promotions, and service availability.
• Effectively resolve customer complaints and technical issues to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to improve service delivery and enhance customer experiences.
• Stay informed on new products, services, and industry trends to assist customers effectively.

Requirements