About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Clinical Operations. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities

Product Marketing Manager (Stablecoin & Fintech)

Location: Jersey City (Hybrid)

Hybrid | Full-time

Compensation: $150K - $165K

Our client is a high-performance financial technology firm backed by world-class investors, including Paradigm and Dragonfly. The organization is dedicated to transforming the global movement of money by building a next-generation stablecoin infrastructure and a full-service platform that makes issuing, managing, and integrating digital dollars seamless for developers, fintechs, and institutions alike.

The Product Marketing Manager serves as a critical bridge between the product and the global market. This is a strategic, hands-on role that owns the full customer lifecycle. The successful candidate will act as both a strategist and a trusted advisor, shaping how prospects discover the platform, how new customers are onboarded, and how they scale. This role requires a blend of data-driven insight and creative storytelling to turn complex technical features into compelling narratives that drive measurable growth and long-term adoption.

Key Responsibilities

Mercier Consultancy MD is excited to present an opportunity for Dutch Speaking Customer Service Representatives for Eneco, a leading energy company, available for remote work in Greece. This role is perfect for individuals who are enthusiastic about energy services and passionate about providing excellent customer support. As a customer service representative, you will assist Dutch-speaking customers with their inquiries related to energy products and services.

Key Responsibilities

• Manage customer inquiries in Dutch regarding energy services, billing, and account management via phone, email, and chat.
• Provide accurate information on Eneco's products, services, and energy-saving tips.
• Assist customers with account setup, changes, and troubleshooting any issues they may encounter.
• Resolve customer complaints and concerns efficiently to ensure a positive customer experience.
• Document all interactions accurately in the CRM system for follow-up and improvement purposes.
• Stay informed about new products and industry trends to provide customers with relevant information.
• Collaborate with internal teams to enhance overall customer satisfaction and service efficiency.

Requirements

About us

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide.

About the role

Reporting to the National Training Manager, the Coaching & Development Trainer will be responsible for the induction, training, and development of sales employees at our Head office in North Leeds (LS16 6QY). Working closely with the Sales Manager, you will assist in delivering sales targets by developing the skills and knowledge of our Fleet and Fuel Card Sales Teams.

Duties & Responsibilities

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives with a focus on Smart Home Technology. This role offers the unique chance to work in Greece while helping customers navigate the innovative world of smart home products. As part of our dynamic team, you will assist clients in Italian, ensuring they receive exceptional support and guidance on their smart home solutions.

Key Responsibilities

• Manage customer inquiries related to smart home technology products, installations, and troubleshooting via phone, email, and chat in Italian.
• Provide comprehensive information about product features, usage, and benefits of smart home solutions.
• Assist customers with technical issues and provide step-by-step guidance in optimizing their smart home systems.
• Resolve customer complaints and inquiries promptly, ensuring an exceptional customer experience.
• Document all customer interactions accurately in the CRM system for reference and follow-up.
• Collaborate with technical teams to address complex issues and improve service delivery.
• Stay informed about new products and industry trends to provide relevant and up-to-date assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian Speaking Customer Service Representatives for an E-Commerce Platform, with the added bonus of working in beautiful Greece! This role is perfect for individuals who are passionate about e-commerce and providing exceptional customer service to online shoppers. As a representative, you will assist customers with their inquiries and issues in Italian, ensuring a smooth shopping experience on our platform.

Key Responsibilities

• Handle customer inquiries related to e-commerce products, services, and order management via phone, email, and live chat in Italian.
• Assist customers with account creation, order placement, returns, and tracking of shipments.
• Resolve customer complaints effectively while maintaining a positive attitude.
• Document customer interactions accurately in our CRM system.
• Collaborate with fulfillment and logistics teams to ensure timely and accurate order delivery.
• Stay informed about promotions, new products, and platform features to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives to work in Greece for a leading telecommunications company. This role is perfect for individuals who are passionate about technology, enjoy engaging with customers, and are looking for a unique experience abroad. In this position, you will assist clients in Dutch, addressing their telecommunications inquiries and providing top-notch support.

Key Responsibilities

• Handle customer inquiries about telecommunications products, services, and promotions through phone, email, and live chat in Dutch.
• Assist customers with account management, billing questions, and service configurations.
• Resolve customer complaints and technical issues efficiently, ensuring a positive experience.
• Document all interactions accurately in the CRM system for tracking and analysis.
• Collaborate with team members to stay updated on new products and ensure service excellence.
• Provide feedback to the management team to improve customer service processes and policies.

Requirements

Mercier Consultancy MD is thrilled to offer a remote opportunity for Dutch Speaking Customer Service Representatives for our E-Commerce Platform. This position is a fantastic chance for individuals who are passionate about e-commerce and enjoy helping customers from the comfort of their own home in Greece. As a representative, you will assist clients in Dutch, ensuring a seamless shopping experience and handling inquiries related to their online orders.

Key Responsibilities

• Respond to customer inquiries about products, order status, refunds, and service issues via phone, email, and live chat in Dutch.
• Assist customers with navigating our e-commerce platform and provide information on promotions and new products.
• Resolve customer complaints and queries efficiently while maintaining a positive customer experience.
• Document all interactions accurately in the customer relationship management (CRM) system.
• Collaborate with fulfillment and logistics teams to ensure prompt order delivery and resolution of any issues.
• Stay updated on platform features and product offerings to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a Danish Customer Service Agent to join the team servicing the world’s largest technology company. In this role, you will be pivotal in delivering outstanding customer service and support to our Danish-speaking clients. This position is ideal for those who are passionate about technology and dedicated to ensuring a superior customer experience.

Responsibilities

• Engage with Danish-speaking customers through phone, email, and chat to manage inquiries related to technology products and services.
• Provide detailed information about products, troubleshoot issues, and assist with account management.
• Resolve customer complaints with professionalism and a focus on achieving satisfaction.
• Document customer interactions in the CRM system to maintain comprehensive records.
• Collaborate with various teams to enhance service delivery and customer experience.
• Stay updated on the latest technology trends and product offerings to provide accurate information to clients.

Requirements

Mercier Consultancy MD is pleased to announce a vacancy for Czech Speaking Customer Service Representatives for a leading Commercial Vehicle Manufacturer based in Greece. This position is an exciting opportunity for individuals who are passionate about the automotive industry and enjoy providing exceptional customer support. As a customer service representative, you will assist clients in Czech, helping them with inquiries related to commercial vehicles and ensuring a positive experience.

Key Responsibilities

• Manage customer inquiries related to commercial vehicle products, services, and features via phone, email, and chat in Czech.
• Assist customers with order placements, product specifications, and technical support.
• Provide information on pricing, availability, and financing options.
• Resolve customer complaints and issues effectively, ensuring customer satisfaction.
• Document all customer interactions accurately within the CRM system for future reference.
• Collaborate with sales and technical teams to provide comprehensive support to customers.
• Stay informed about new products and industry trends to provide relevant information to customers.

Requirements