Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for an automotive company in Greece. This role is ideal for individuals who are passionate about the automotive industry and enjoy delivering outstanding service. If you are fluent in Danish and are looking for a dynamic work environment in Greece, we want to hear from you!

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and repairs via phone, email, and live chat in Danish.
• Assist customers with understanding vehicle specifications, features, and maintenance schedules.
• Coordinate service appointments and resolve issues related to vehicle servicing.
• Provide timely and accurate information to customers to enhance their experience.
• Document customer interactions and feedback accurately in the CRM system.
• Collaborate with technical support and service departments to ensure customer satisfaction.
• Stay updated on automotive trends and the company’s offerings to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Czech Speaking job opportunities in Sofia, Bulgaria, complete with a fully paid relocation package! We are seeking passionate and motivated individuals looking to grow their careers while enjoying the vibrant culture of Bulgaria’s capital. In this role, you'll have the chance to leverage your language skills and contribute to a dynamic team within our organization.

Key Responsibilities

• Engage with Czech-speaking clients through various communication channels, addressing inquiries and providing effective solutions.
• Support customers with product information, troubleshooting, and general assistance to ensure a positive experience.
• Record and manage customer interactions accurately using our CRM system.
• Collaborate with cross-functional teams to enhance customer satisfaction and resolve any escalations.
• Analyze customer feedback and data to inform improvements in our services and processes.
• Stay informed about industry trends and updates to effectively assist clients.

Requirements

Join our clients' JTI Customer Experts team and become the primary point of contact for customer requests on behalf of our client.

By partnering with the companys client – the international tobacco and vaping division of Japan Tobacco Inc. – they work towards a shared goal: building a business that is innovative, fast-growing, sustainable, and committed to delivering the highest quality customer service. Our client is currently looking for Portuguese-speaking talents to support their client’s customers from our offices in Greece.

Join a team dedicated to providing an exceptional customer experience while growing your professional network, sharpening your communication skills, and adding solid international experience to your CV.

Your responsibilities:

• Serve as the main point of contact for customer requests, representing one of the world’s leading companies in the tobacco industry.
• Handle customer communication via phone, email, and chat to deliver a seamless support experience.
• Respond to inquiries about the client’s products.
• Resolve issues as they arise, addressing customer concerns professionally and efficiently.
• Aim to turn every interaction into a positive customer experience.

Requirements

- Fluency in Portuguese.

- Strong command of English, both written and spoken.

The Customer Service Officer will report directly to the German Team Leader and will be part of a team that is responsible for handling sales, including customer on-boarding, customer service queries and working alongside the collections team.

Main areas of responsibility:

• Provide customers with accurate information about the company's products, services and payments.
• Actively seeking new sales by executing appointed strategies and instructions.
• Comply with laws, rules, company policies, and procedures as required.
• Understand thoroughly the Bank’s products whilst ensuring that customers are always presented accurate information.
• Responding to any customer queries via email, SMS and phone
• Provide an excellent customer experience.
• Work closely with other Bank departments, especially Payments and Collections, to ensure transparent and efficient interaction.
• Support additional customer service inquiries.
• Promote a positive working environment.
• Perform other tasks as assigned.

Other responsibilities may include:

• Involvement in production of Sales reports.
• Involvement in training and mentoring of other team members.
• Assist in documentation of the team’s Operational Procedures.
• Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures.
• Execute ad hoc tasks as may be requested by the Head of New Markets.

Join our clients JTI Customer Experts team and become the primary point of contact for customer requests on behalf of our client.

By partnering with our client, the international tobacco and vaping division of Japan Tobacco Inc. they work towards a shared goal: building a business that is innovative, fast-growing, sustainable, and committed to delivering the highest quality customer service. We are currently looking for Portuguese-speaking talents to support our client’s customers from their offices in Athens, Greece.

Join a team dedicated to providing an exceptional customer experience while growing your professional network, sharpening your communication skills, and adding solid international experience to your CV.

Your responsibilities:

• Serve as the main point of contact for customer requests, representing one of the world’s leading companies in the tobacco industry.
• Handle customer communication via phone, email, and chat to deliver a seamless support experience.
• Respond to inquiries about the client’s products.
• Resolve issues as they arise, addressing customer concerns professionally and efficiently.
• Aim to turn every interaction into a positive customer experience.

Requirements

Fluency in Portuguese.

Strong command of English, both written and spoken.

If you are an avid auto enthusiast, join our client’s Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands

Our client is looking for Danish speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Be part of the change and join our client in beautiful Crete!

What you will do:

•Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands

•Utilize phone calls, e-mails and chats in order to provide a seamless customer experience

•Respond to inquiries about products and services, offering expert advice on a range of car-related matters

•Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner

•Provide accurate and effective roadside assistance

•Turn every customer into a happy customer!

•Exchange ideas and solutions with your colleagues!

•Enjoy your time in Crete!

Requirements

Fluency in Danish

• Very good use of English – both in written and spoken language

Join Our Team!

Are you fluent in Spanish and eager for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Spanish Speaking Customer Representative.

This position offers the exceptional benefit of paid relocation to Greece, enabling you to experience a beautiful lifestyle while making a significant contribution to our customer service efforts.

Your Role:

• Provide outstanding customer support to Spanish-speaking clients, ensuring inquiries are addressed with professionalism and care.
• Engage with clients through various communication channels, including phone, email, and chat.
• Get acquainted with our client systems to offer high-quality service efficiently.
• Collaborate with your teammates to ensure timely resolution of customer issues.

Requirements

• Fluency in Spanish (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills with a focus on customer satisfaction.
• Eager to learn new technologies and tools adapted for remote work.
• Self-motivated, proactive, and comfortable in a fast-paced setting.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Our Team!

Are you fluent in Spanish and looking for an exciting remote opportunity in Greece? At Mercier Consultancy MD, we are thrilled to invite a dedicated and enthusiastic Spanish Speaking Customer Representative.

This role offers the fantastic benefit of paid relocation to Greece, allowing you to enjoy a dynamic lifestyle while providing exceptional customer service.

Your Role:

• Deliver outstanding customer support to Spanish-speaking clients, responding to inquiries with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Utilize our client systems to provide high-quality service in a timely manner.
• Collaborate with team members to ensure efficient resolution of customer issues.

Requirements

• Fluency in Spanish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a passion for customer service.
• Eager to learn new tools and technologies for a remote work environment.
• Self-motivated, proactive, and adaptable to a fast-paced setting.
• Open to relocating to Greece for this amazing opportunity!

Benefits

Join Our Team!

Are you fluent in Portuguese and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are eager to welcome a dedicated and enthusiastic Portuguese Speaking Customer Representative.

This position offers the incredible benefit of paid relocation to Greece, allowing you to immerse yourself in a vibrant culture while providing top-notch customer service.

Your Role:

• Deliver exceptional customer support to Portuguese-speaking clients, ensuring their inquiries are handled with care and professionalism.
• Communicate through various channels such as phone, email, and chat.
• Become familiar with our client systems to provide efficient and high-quality service.
• Collaborate with team members to resolve customer issues promptly.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective client communication.
• Strong communication skills with a focus on customer satisfaction.
• Willingness to learn new tools and technologies suited for remote work.
• Self-motivated, proactive, and comfortable in a dynamic work environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Our Team!

Are you fluent in Portuguese and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to invite a dedicated and enthusiastic Portuguese Speaking Customer Representative.

This position comes with the fantastic benefit of paid relocation to Greece, allowing you to experience a rich cultural lifestyle while making a significant impact in customer service.

Your Role:

• Provide excellent customer support to Portuguese-speaking clients, addressing inquiries with professionalism and attention to detail.
• Communicate effectively through various channels including phone, email, and chat.
• Become familiar with our client systems to deliver outstanding service.
• Collaborate with your team to ensure a smooth resolution of customer issues in a timely manner.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective client communication.
• Strong communication skills and a commitment to customer satisfaction.
• Eagerness to learn and adapt to new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits