Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Ready to take your career abroad and swap grey skies for the Greek sunshine?

Our client in Greece is looking for German-speaking Customer Support Specialists to join their international team in Athens. This is a great opportunity for someone with experience in customer care or technical support who wants to build an international career while enjoying life in one of Europe's most exciting cities.

You'll work with well-known global technology and cybersecurity brands, helping customers with everything from everyday account and product questions to basic technical troubleshooting. Along the way, you'll develop valuable customer service and technical skills while working in a multicultural environment.

And with a Monday-to-Friday schedule, you'll have your evenings and weekends free to explore everything Athens and Greece have to offer.

About the Role

As a Customer Support Specialist, you'll be the first point of contact for customers reaching out by phone and email. Most enquiries are customer service-related, but you'll also handle basic technical questions and troubleshooting.

You'll help customers get the most out of their products and services while also identifying opportunities to retain customers and recommend additional products or services when relevant.

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as an E-commerce Content Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Build and maintain landing pages in Makaira using existing page-builder elements;
• Structure and enrich page content — copy, images, video — within approved templates;
• Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices;
• Turn briefs from marketing and category management into finished, publishable pages;
• Write and adjust German microcopy — headlines, button labels, short supporting text;
• Keep up with evolving tools and technology in the e-commerce content space.

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as an E-commerce Content Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Build and maintain landing pages in Makaira using existing page-builder elements;
• Structure and enrich page content — copy, images, video — within approved templates;
• Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices;
• Turn briefs from marketing and category management into finished, publishable pages;
• Write and adjust German microcopy — headlines, button labels, short supporting text;
• Keep up with evolving tools and technology in the e-commerce content space.

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as an E-commerce Content Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Build and maintain landing pages in Makaira using existing page-builder elements;
• Structure and enrich page content — copy, images, video — within approved templates;
• Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices;
• Turn briefs from marketing and category management into finished, publishable pages;
• Write and adjust German microcopy — headlines, button labels, short supporting text;
• Keep up with evolving tools and technology in the e-commerce content space.

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as an E-commerce Content Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Build and maintain landing pages in Makaira using existing page-builder elements;
• Structure and enrich page content — copy, images, video — within approved templates;
• Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices;
• Turn briefs from marketing and category management into finished, publishable pages;
• Write and adjust German microcopy — headlines, button labels, short supporting text;
• Keep up with evolving tools and technology in the e-commerce content space.

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails, chats and calls;
• Follow internal procedures and SOPs;
• Collaborate with internal teams to ensure efficient issue resolution;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Ready for a Change? Move to Greece and Start Your International Adventure!

What if your next job came with sunshine, new experiences, and the chance to live in Greece?

If you're looking for a fresh start, planning a gap year, or simply want to experience life abroad while building your career, this could be the opportunity you've been waiting for.

Join an international team, work with an internationally recognised brand, and discover what it's like to live and work in Greece. You'll gain valuable professional experience, meet people from different backgrounds, and develop skills that can open doors for your future career.

What You'll Be Doing

As a Customer Support Representative, you'll be there to help customers and make sure they receive the support they need.

Depending on the project, your responsibilities may include:

• Supporting customers via phone, chat, and email
• Answering questions and finding the right solutions to customer requests
• Following up on cases and making sure they are resolved efficiently
• Creating a positive customer experience with every interaction
• Building professional and trusting relationships with customers
• Working towards individual and team targets

There are several different Customer Support projects available, so your exact responsibilities and focus may vary depending on the project you join.

Live and Work in Greece | German-Speaking Customer Support

Have you ever dreamed of living abroad, meeting people from all over the world, and gaining international work experience? This is your opportunity to turn that dream into reality.

Whether you're planning a gap year, looking for a fresh start after graduation, or simply want a change, this role offers the perfect combination of career development and the Mediterranean lifestyle. Join an international team while building skills that will benefit your future career.

Your Role

As a German-speaking Customer Support Representative, you'll help customers by providing outstanding service and ensuring a positive customer experience.

Your day-to-day responsibilities include:

• Assisting customers via phone, chat, and email
• Handling and following up on customer inquiries until they are successfully resolved
• Delivering excellent customer service while representing a well-known international brand
• Building professional relationships with customers through empathy and effective communication
• Working towards individual and team performance goals

Requirements