Mercier Consultancy MD is thrilled to announce exciting Italian Speaking job opportunities in Greece! We offer a fully paid relocation package, making it easy for you to start your adventure in this beautiful country. Whether you’re looking to advance your career or experience a new culture, this role provides the perfect platform for growth. Join our team and contribute to delivering outstanding services to our Italian-speaking clients.

Key Responsibilities

• Communicate effectively with Italian-speaking clients through various channels, including phone, email, and chat.
• Assist clients with inquiries, requests, and issues to ensure a high level of customer satisfaction.
• Work collaboratively with team members to resolve client issues and continuously improve service quality.
• Maintain accurate records of client interactions and transactions in our CRM system.
• Provide feedback and insights to help enhance our services and customer experience.
• Stay updated on company offerings and local insights to assist clients effectively.

Requirements

Mercier Consultancy MD is thrilled to offer a position for a Dutch Speaking Logistics & Delivery Advisor to join our vibrant team in Bulgaria. This exciting opportunity includes a paid relocation package, making your transition to this beautiful country seamless! In this role, you will play a key part in managing logistics operations and providing exceptional support to our Dutch-speaking clientele.

Key Responsibilities

• Deliver high-quality logistical assistance and customer service to Dutch-speaking clients through various channels.
• Oversee the coordination and timely delivery of shipments, ensuring all tracking information is accurate.
• Manage customer inquiries regarding orders, shipping methods, and resolve any delivery issues.
• Document all customer interactions and maintain precise records in our systems.
• Collaborate with logistics teams to enhance and optimize service delivery processes.
• Keep informed about industry developments and best practices to provide knowledgeable recommendations to clients.

Requirements

Mercier Consultancy MD is thrilled to present Dutch Speaking Jobs in Vietnam! We are seeking dynamic individuals who are fluent in Dutch and eager for a new adventure. This opportunity includes a fully paid relocation package to help you transition smoothly to your new role in a vibrant and culturally rich environment. As part of our team, you will play an important role in providing exceptional service and support to our clients.

Key Responsibilities

• Provide top-notch customer service to Dutch-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to products, services, and account management.
• Resolve issues and troubleshoot problems efficiently, ensuring customer satisfaction.
• Document client interactions and maintain accurate records in our CRM system.
• Collaborate with various departments to streamline processes and improve customer experience.
• Stay updated on company products and services to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to invite applications for the Polish Speaking Customer Service Representative role with a leading Digital Wallet Provider, based in Greece. This position is ideal for individuals who are tech-savvy and are passionate about providing excellent service to customers using digital financial solutions. As a representative, you will assist customers in Polish, helping them navigate their inquiries and ensuring a seamless digital wallet experience.

Key Responsibilities

• Handle customer inquiries regarding digital wallet services, transactions, and features via phone, email, and chat in Polish.
• Provide clear and accurate information about account setups, transactions, and troubleshooting.
• Assist customers with any issues related to account access, payment processes, and refunds.
• Resolve customer complaints and inquiries effectively while ensuring a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for effective tracking and follow-up.
• Collaborate with technical teams to address customer concerns and enhance service quality.
• Stay informed about industry trends and updates in digital payment solutions to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for Booking.com, based in the picturesque settings of Greece. This role combines the vibrant hospitality industry with a unique chance to work in a beautiful location. As a customer service representative, you will assist customers in German, helping them with their travel bookings, inquiries, and issues, while delivering exceptional service.

Key Responsibilities

• Respond to customer inquiries related to travel bookings, accommodations, and services via phone, email, and live chat in German.
• Assist customers with booking modifications, cancellations, and provide information about available services.
• Resolve any issues or complaints related to bookings in a timely and professional manner.
• Document customer interactions accurately in our CRM system for tracking and improvement purposes.
• Work closely with other teams to ensure smooth operational processes and excellent service delivery.
• Stay updated on promotions, travel trends, and company policies to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for an Online Marketplace, offering the flexibility to work remotely from Greece. This role is perfect for individuals who have a passion for e-commerce and customer support. As a representative, you will assist customers in Polish, providing them with a seamless online shopping experience and addressing their inquiries about products and services.

Key Responsibilities

• Respond to customer inquiries related to online orders, product details, and marketplace policies through phone, email, and chat in Polish.
• Assist customers with account issues, payment inquiries, and order tracking.
• Resolve customer complaints and escalations with a focus on providing excellent service.
• Document all customer interactions accurately in our CRM system.
• Collaborate with logistics and product teams to ensure timely resolution of issues and customer satisfaction.
• Stay updated on marketplace offers, products, and industry trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Polish Speaking Customer Service Representatives for an Online Bank, with the flexibility to work remotely from Greece. This role is perfect for individuals who thrive in a digital environment and are committed to providing excellent service to banking customers. As a representative, you will assist clients with their inquiries regarding online banking services in Polish.

Key Responsibilities

• Manage customer inquiries related to online banking services, account management, and financial products via phone, email, and live chat in Polish.
• Provide accurate information on account balances, transaction details, and service features.
• Assist customers with troubleshooting and resolving issues related to their online banking experience.
• Respond to complaints and provide solutions in a timely manner, ensuring a high level of customer satisfaction.
• Document all customer interactions comprehensively in the CRM system for record-keeping.
• Collaborate with technical and finance teams to facilitate seamless service delivery for customers.
• Stay informed on banking regulations and product offerings to provide relevant information to customers.

Requirements

About the Role:

Join the team at Mercier Consultancy MD as a German Customer Service Representative and get ready for an exciting experience in beautiful Greece! This role is perfect for enthusiastic individuals who are passionate about customer service and want to make a real difference for our clients.

In this position, you'll be at the forefront of our commitment to excellent service, assisting German-speaking customers with their inquiries and ensuring they enjoy a seamless experience. Not only will you get to work in a vibrant, team-oriented environment, but you will also have the opportunity to immerse yourself in the rich culture and stunning scenery of Greece.

Your Responsibilities:

• Provide exceptional customer service to German-speaking clients via phone, email, and chat.
• Respond to customer inquiries promptly and efficiently, ensuring a positive customer experience.
• Resolve customer complaints and issues effectively while maintaining a professional demeanor.
• Document interactions accurately and maintain organized records.
• Collaborate with fellow team members to improve service delivery and share insights.

Requirements

Mercier Consultancy MD is thrilled to offer Spanish Speaking Jobs in Greece with a fully paid relocation package! This unique opportunity allows you to start a fulfilling career while embracing a new culture in beautiful Greece. We are seeking motivated individuals who are fluent in Spanish and eager to contribute to our team's success across various roles within our company.

Key Responsibilities

• Engage with Spanish-speaking clients and customers, providing excellent service across multiple channels (phone, email, live chat).
• Assist with inquiries related to products, services, and any other relevant information.
• Document customer interactions and ensure accurate data entry in our CRM systems.
• Identify and resolve customer issues promptly, ensuring a seamless experience.
• Collaborate with diverse teams to enhance service delivery and efficiency.
• Stay updated on company products, services, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to announce exciting career opportunities for French-speaking individuals looking to work in Greece. This position not only offers a vibrant work environment but also includes a fully paid relocation package, making your transition as smooth as possible. Join our team and immerse yourself in a culturally rich experience while providing excellent service to our French-speaking clients.

Key Responsibilities

• Provide exceptional customer service in French across various communication channels, including phone, email, and chat.
• Address client inquiries and support requests with professionalism and accuracy.
• Record customer interactions and maintain detailed documentation in our CRM system.
• Troubleshoot issues and resolve customer complaints efficiently to ensure satisfaction.
• Collaborate with internal teams to enhance processes and improve the overall customer experience.
• Stay informed about company products and services to provide clients with relevant information.

Requirements