Mercier Consultancy MD is excited to present an opportunity for a Spanish Customer Advisor specializing in High-End Home Appliances, with the flexibility to work remotely from Greece. If you are passionate about luxury home products and delivering exceptional customer service, we invite you to join our team!

Key Responsibilities

• Provide outstanding customer support to Spanish-speaking clients regarding luxury home appliances via phone, email, and chat.
• Assist customers with inquiries about products, order placements, warranties, and service requests.
• Troubleshoot and resolve any issues to ensure a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with product and service teams to address customer feedback and improve offerings.
• Stay informed about the latest high-end appliance trends and features to provide informed assistance.

Requirements

Mercier Consultancy MD is pleased to announce a remote opportunity for a French Customer Advisor specializing in High-End Home Appliances, with the flexibility to work from anywhere in Greece. If you have a keen interest in luxury home products and a passion for delivering outstanding customer service, we would love to hear from you!

Key Responsibilities

• Provide top-tier customer support to French-speaking clients regarding high-end home appliances through phone, email, and chat communications.
• Assist customers with product inquiries, order assistance, and service requests to ensure an exceptional experience.
• Troubleshoot and resolve any issues or concerns customers may have effectively and efficiently.
• Document all customer interactions accurately in our CRM system to maintain comprehensive records.
• Collaborate with internal teams to share customer feedback and improve overall service quality.
• Stay knowledgeable about our product range and industry trends to provide informed advice and support.

Requirements

Mercier Consultancy MD is seeking a Danish Customer Service Agent for a leading online streaming service, offering a remote work opportunity based in Greece. In this role, you will play a vital part in providing exceptional support to Danish-speaking customers, ensuring a smooth and enjoyable streaming experience.

Responsibilities

• Assist Danish-speaking customers via phone, email, and chat with inquiries related to the streaming service, including account management and technical support.
• Guide customers in troubleshooting issues they may face while using the platform.
• Resolve customer complaints effectively, maintaining a focus on delivering excellent service.
• Document customer interactions accurately in the CRM system to track feedback and improve service quality.
• Collaborate with internal teams to escalate technical issues and facilitate prompt resolutions.
• Stay updated on new features, promotions, and content offerings to provide informed customer assistance.

Requirements

Join Our Team!

Are you fluent in Italian and looking for a fantastic opportunity to advance your career? Mercier Consultancy MD is seeking a passionate and dedicated Italian Speaking Customer Representative to join our team.

This role offers the amazing benefit of paid relocation to Greece, allowing you to experience a vibrant culture while contributing to our exceptional customer service.

Your Role:

• Provide top-notch customer support to Italian-speaking clients, ensuring all inquiries are managed with expertise and professionalism.
• Utilize various communication channels, including phone, email, and chat, to assist clients effectively.
• Get familiar with our client systems to deliver excellent service.
• Collaborate efficiently with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is required for effective communication with clients.
• Strong communication skills and a customer-first mindset.
• A willingness to learn new technologies and adapt to remote work tools.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Mercier Consultancy MD is thrilled to offer a position for a Customer Support Representative fluent in Czech, with a fully paid relocation package to beautiful Bulgaria. This is an excellent opportunity for individuals eager to advance their customer service careers while enjoying the rich culture and history that Bulgaria has to offer.

Key Responsibilities

• Provide exceptional customer support to Czech-speaking clients via phone, email, and chat.
• Address inquiries and offer solutions related to products, services, and company policies.
• Effectively handle customer complaints and resolve issues to maintain high satisfaction levels.
• Document all interactions and feedback in our CRM for ongoing improvement and training.
• Work closely with different teams to ensure seamless customer experiences.
• Stay updated on product knowledge and customer service best practices to enhance support quality.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Italian Speaking Job opportunities in Greece, complete with a fully paid relocation package! This is a perfect chance for motivated individuals looking to advance their careers in an inspiring environment. At Mercier Consultancy, we value your language skills and commitment, providing you the perfect platform to flourish professionally while experiencing the beauty and culture of Greece.

Key Responsibilities

• Engage with Italian-speaking clients or customers across various platforms to provide excellent service and support.
• Assist in resolving inquiries, issues, and complaints while ensuring customer satisfaction.
• Maintain accurate records of customer interactions and feedback through the company’s CRM system.
• Collaborate effectively with various teams to ensure a seamless customer experience.
• Stay updated on company products and services to offer informed assistance and recommendations.
• Participate in ongoing training and development programs to enhance skillsets and career prospects.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This position is ideal for individuals who are enthusiastic about technology and committed to delivering exceptional customer support. In this role, you will engage with customers in Danish, helping them with inquiries related to consumer electronics and providing an excellent service experience.

Key Responsibilities

• Handle customer inquiries regarding consumer electronics products, including specifications, troubleshooting, and warranty information via phone, email, and chat in Danish.
• Assist customers with order processing, tracking, and resolution of any service issues.
• Provide detailed product information and guidance to help customers make informed purchasing decisions.
• Resolve customer complaints and issues efficiently, ensuring satisfaction and loyalty.
• Document all customer interactions accurately within the CRM system for future reference.
• Collaborate with internal teams to address customer concerns effectively and improve service delivery.
• Stay informed about new products, promotions, and industry trends to enhance customer engagement.

Requirements

Mercier Consultancy MD is excited to present a unique opportunity for a Nederlands Sprekende Inbound Sales Representative to join our team at Luminus. This fully remote position allows you to work from the stunning locale of Griekenland, offering flexibility while being part of a dynamic and supportive environment. If you are passionate about sales and customer service, we'd love to hear from you!

Key Responsibilities

• Manage inbound sales calls from Dutch-speaking customers, ensuring they receive the highest level of service.
• Assist customers with product inquiries and provide detailed information about services and offerings from Luminus.
• Effectively process orders and maintain accurate sales records in the system.
• Work closely with other departments to ensure customer satisfaction and resolve issues efficiently.
• Conduct follow-ups to ensure customer satisfaction and identify opportunities for upselling.
• Stay updated on product knowledge, promotions, and competitive market trends.

Requirements

Join Mercier Consultancy MD as a Swedish Speaking Client Service Representative! This exciting role offers paid relocation to Greece, allowing you to work in a dynamic environment while experiencing the beauty and culture of Greece.

In this position, you will be a key player in providing exceptional support to our Swedish-speaking clients. Your excellent communication skills will help build strong relationships and ensure a high level of satisfaction among our clients as you address their concerns and inquiries.

Your Key Responsibilities Will Include:

• Delivering outstanding customer service to our Swedish-speaking clients through various communication channels, including phone, email, and chat.
• Responding to client inquiries and resolving issues efficiently and professionally.
• Documenting all client interactions accurately in our CRM system to enable effective follow-up.
• Collaborating with internal teams to enhance service delivery and client satisfaction.
• Staying informed about our products and services to provide clients with the best possible assistance.

Requirements

Mercier Consultancy MD is seeking a talented Swedish Speaking Client Service Representative to join our dynamic team. This role offers the exciting prospect of paid relocation to Greece, allowing you to combine your career ambitions with the adventure of living in a beautiful new location!

As a Swedish Speaking Client Service Representative, you will be the primary point of contact for our Swedish-speaking clients, ensuring they receive exceptional support and service. Your commitment to client satisfaction will be pivotal in fostering strong relationships and enhancing our service experience.

Your Key Responsibilities:

• Provide high-quality customer support to our Swedish-speaking clients through various channels, including phone, email, and chat.
• Respond to client inquiries promptly and effectively, ensuring a seamless service experience.
• Document client interactions accurately in our CRM system for efficient follow-up and service enhancement.
• Collaborate with internal teams to resolve client issues and improve service delivery.
• Stay informed about our product offerings to provide accurate information and assistance to clients.

Requirements