Are you a natural communicator with a passion for delivering stellar customer service? Do you thrive in a fast-paced, dynamic environment where no two days are the same?

We are expanding our multilingual Customer Support team and looking for a driven, adaptable Danish-Speaking Customer Support Agent to join our operations in vibrant Malta.

In this role, you’ll act as the friendly voice and face of our brand, managing customer interactions across chat, email, and phone. While a background in the iGaming/sports betting industry is a wonderful bonus, it’s not a strict dealbreaker—what matters most to us is your adaptability, positive attitude, and eagerness to learn. We are ready to train and shape the right individual to align with our high standards and ways of working!

Your Responsibilities

Deliver Exceptional Support: Provide top-tier assistance to customers via live chat, phone, and email while maintaining required departmental and individual SLAs.

Be the Brand Ambassador: Act as a professional, empathetic representative of the company during every customer interaction.

Problem Solving & Resolution: Investigate and resolve product or service issues by carefully listening to complaints, identifying root causes, and providing effective solutions.

Location: Aberdeen, (Hybrid Working)

Reporting to: Commercial Manager

We are seeking a motivated Commercial Graduate to join our team at Interocean Marine Services Limited. This role offers recent graduates the chance to gain hands-on experience and a comprehensive understanding of our business as part of the Commercial Team.

Working alongside colleagues with diverse commercial, legal, operational and technical experience, you’ll gain insights into key commercial matters across business development, market research, tendering and contract support, whilst gaining exposure to the varied industries that we operate within.

If you’re eager to develop, grow, and make an impact in a supportive and dynamic environment, apply for our Commercial Graduate Programme today!

Responsibilities

Location: Aberdeen, (Hybrid Working)

Reporting to: Commercial Manager

We are seeking a highly organised and proactive Commercial Administrator to join our dynamic Commercial Team. Reporting to the Commercial Manager this role will provide administrative support across the Company’s commercial activities, including supplier and customer onboarding, contract administration, bids and proposals, commercial records and customer relationships.

Key Responsibilities:

• Provide comprehensive administrative support to the Commercial Team, including document preparation, data entry, record keeping and reporting.
• Support supplier and customer onboarding, including vendor registrations, KYC checks and maintenance of approved-vendor and customer records.
• Assist with the contract administration, including maintaining contract records and monitoring relevant dates, renewals and actions.
• Maintain and update commercial records, databases and CRM systems.
• Support the preparation of bids, tenders, proposals and project documentation.
• Liaise effectively with internal departments, customer suppliers and other external stakeholders to ensure timely and accurate communication.
• Provide administrative support to the business development, marketing and legal functions as required.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning Australia and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About the role

We are seeking an enthusiastic and dynamic HR Advisor to become an integral part of our Rail & Touring HR team. This role will focus on Grand Pacific Tours, Outback Spirit Tours, Rail, and various other ventures within the division, offering a unique opportunity to make a meaningful impact on our operations and organisational culture.

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business! 

About Us 
With 78 spacious and thoughtfully designed rooms at Monarto Safari Resort, alongside 20 luxurious tents at the newly opened Safari Lodge, we cater to those seeking an escape from the everyday. The Safari Lodge, which opened in April this year, enhances our offering, making the resort the perfect base for a family getaway or a romantic weekend—located less than an hour from Adelaide. 

About Journey Beyond 
Journey Beyond is Australia’s leading experiential tourism group, operating across 20 brands throughout the country and New Zealand. We are dedicated to connecting guests with the natural beauty of our landscapes while creating unforgettable experiences. Our iconic offerings include The Ghan, Indian Pacific, Cruise Whitsundays, Rottnest Express, and the Melbourne Skydeck, among many others. 

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About the Role

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

 About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About the Role

About Us

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern. There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences.

About the role

An exciting role exists as part of our Maintenance function at Journey Beyond Rail. This role will be offered on a permanent basis.

Key requirements of the role include:

• Conduct mechanical tasks, including overhauls, installations, and fitting of mechanical equipment.
• Perform inspections, preventative maintenance, and unscheduled repairs based on trade knowledge and training.
• Undertake troubleshooting and fault finding for routine vehicle issues, which may occasionally involve complex problem-solving within tight scheduling deadlines.
• Identify and rectify faults in rail carriages, encompassing carriage air brakes, bogies, undercarriage, inter-carriage equipment, and the EVAC toilet system.
• Examine and interpret drawings and specifications.

About You

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.

There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.

There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.