Mercier Consultancy MD is thrilled to announce a unique opportunity for a Dutch Speaking Customer Service Agent to work remotely from anywhere in the world. This position allows you to engage with Dutch-speaking customers while fostering a global work environment. You will be the key point of contact, ensuring that clients receive the highest standard of support and service.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat, addressing inquiries and concerns.
• Offer accurate product information, assist with order processing, and guide customers through various service-related questions.
• Resolve complaints and issues with professionalism, aiming to maintain high levels of customer satisfaction.
• Document customer interactions and feedback in the CRM system for quality assurance and continuous improvement.
• Collaborate with team members across different time zones to ensure seamless communication and service delivery.
• Stay informed about company products, policies, and industry trends to provide clients with relevant information.

Requirements

Mercier Consultancy MD is thrilled to offer a position for a Dutch Speaking Customer Service Agent available for remote work worldwide. This role provides a fantastic opportunity to connect with Dutch-speaking customers from various locations while delivering exceptional support and service.

Responsibilities

• Engage with Dutch-speaking customers through phone, email, and chat to answer inquiries and provide support.
• Assist customers with product information, account management, and troubleshooting issues efficiently.
• Resolve customer complaints with a commitment to ensuring customer satisfaction and effective solutions.
• Maintain thorough and accurate documentation of customer interactions in the CRM system.
• Collaborate with team members to enhance service quality and contribute to team goals.
• Stay informed about company products, services, and industry trends to offer knowledgeable assistance.

Requirements

Mercier Consultancy MD is pleased to announce an exceptional opportunity for Irish Speaking Professionals to join our vibrant team in Bulgaria. This position offers fully paid relocation and the chance to immerse yourself in a new culture while advancing your career. We are looking for motivated individuals who are eager to make a difference in customer service or other related fields.

Key Responsibilities

• Assist customers in Irish, addressing their inquiries and providing exceptional support.
• Effectively resolve customer complaints and issues to enhance their experience.
• Keep detailed records of customer interactions, ensuring accurate documentation in the CRM system.
• Work closely with colleagues to foster a collaborative team environment focused on customer satisfaction.
• Stay informed about company policies, products, and services to deliver accurate information to customers.
• Engage in training sessions to develop skills and expand product knowledge.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Dutch speakers looking to work from the beautiful setting of Greece! This remote position provides the flexibility to work from home while earning a competitive salary of €1733 per month. As a key member of our team, you will engage with clients, providing exceptional service and support in Dutch. This role is perfect for individuals who are self-motivated, enjoy working independently, and are looking to immerse themselves in a vibrant culture while maintaining a fulfilling career.

Key Responsibilities

• Manage customer inquiries and provide support via various communication channels in Dutch.
• Maintain high standards of service while addressing customer requests and resolving issues.
• Collaborate with team members to enhance customer experience and business processes.
• Document and track customer interactions to ensure effective follow-up.
• Contribute to team goals and participate in regular meetings to discuss performance metrics.
• Stay informed about company products and services to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Support Representative, offering flexibility with a remote work arrangement in Bulgaria, complete with paid relocation. This role is ideal for individuals passionate about providing exceptional customer service while exploring the beautiful culture and scenery of Bulgaria.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat.
• Respond to inquiries about products, services, and company policies with accuracy and professionalism.
• Effectively manage and resolve customer complaints and issues, ensuring a positive customer experience.
• Maintain accurate records of customer interactions and feedback in our CRM system.
• Collaborate with different teams to implement effective solutions and enhance service delivery.
• Stay informed about company products and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for a Dutch Speaking Customer Support Representative with the flexibility of working remotely from Bulgaria. This role comes with the significant perk of paid relocation, making it an excellent choice for individuals looking to start a new chapter in a dynamic environment while providing exceptional service to our valued clients.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients via phone, email, and chat.
• Assist customers with their inquiries about products, services, and company policies, ensuring timely responses.
• Effectively resolve customer issues and complaints to maintain high levels of satisfaction.
• Document customer interactions and feedback accurately in our CRM system.
• Work collaboratively with other departments to provide effective solutions and improve the customer experience.
• Stay updated on product knowledge and industry trends to offer the best possible support.

Requirements

Join Mercier Consultancy MD as a Dutch Soft Sales Care representative, where you will have the exciting opportunity to work remotely from Bulgaria with paid relocation! We're looking for enthusiastic individuals who possess a knack for customer service and can effectively engage clients through soft sales techniques. You will play a crucial role in enriching the customer journey while promoting our innovative solutions.

Key Responsibilities

• Manage inbound calls and queries from Dutch-speaking customers, delivering outstanding support and information.
• Employ a soft sales methodology to understand customer needs and suggest appropriate products or services.
• Establish and nurture long-lasting relationships with customers to ensure satisfaction and loyalty.
• Accurately document customer interactions and maintain updated records in our CRM system.
• Work collaboratively with colleagues to refine sales approaches and enhance overall customer experience.
• Engage in ongoing training sessions to further develop your sales skills and product familiarity.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Czech Speaking Gaming Support Specialist! This position allows you to provide top-notch support to Czech-speaking gamers while enjoying the vibrant lifestyle of Sofia, Bulgaria, with paid relocation. If you have a passion for gaming and excellent customer service skills, this might be the perfect role for you!

Key Responsibilities

• Deliver friendly and knowledgeable support to customers in Czech via email communication.
• Assist gamers with questions regarding gameplay, account issues, and technical problems.
• Resolve customer inquiries efficiently while ensuring an engaging gaming experience.
• Maintain accurate records of customer interactions for continuous service improvement.
• Collaborate with game development teams to provide valuable player feedback and insights.
• Stay informed about the latest gaming trends and updates to enhance support effectiveness.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Czech Speaking Gaming Support Specialist! In this role, you will provide dedicated support to Czech-speaking gamers while enjoying the vibrant culture and lifestyle of Sofia, Bulgaria, with paid relocation included. Your passion for gaming and customer service will enhance the experience for players seeking help with their favorite games.

Key Responsibilities

• Respond to customer inquiries in Czech, providing exceptional service via email.
• Assist players with gameplay questions, account issues, and any technical difficulties they may encounter.
• Identify common issues and provide effective solutions to improve user satisfaction.
• Keep thorough records of customer interactions and relay feedback for service enhancements.
• Engage with game development teams to share player insights and contribute to product improvements.
• Stay updated on gaming trends and product changes to provide informed assistance.

Requirements

Location: Remote (US or Canada)

Compensation: 180,000 - 270,000 (Base Salary) + ISO Options

We are a high-growth, market-leading software company operating in the B2B data space, empowering everyone to take action on their data. We're pioneering a new operational paradigm in marketing by leveraging an AI Decisioning platform that allows non-technical users to set goals and guardrails for personalized customer interactions.

We are seeking a Senior Full Stack Engineer with a strong focus on the front end (70-80% front end, 20-30% back end) to join our fast-moving team. You will be instrumental in developing the intuitive interface that integrates complex machine learning models, unlocking advanced growth and marketing capabilities for our customers.

As a Senior Full Stack Engineer, you will own the end-to-end development of features for a new generation of marketing and growth products, ensuring a seamless and powerful user experience.

Key Responsibilities: