Join Mercier Consultancy MD as a Polish Speaking B2B Solutions Consultant in vibrant Sofia, Bulgaria! We are excited to provide an opportunity with paid relocation to talented individuals who are eager to make a difference in the B2B landscape. In this dynamic role, you will engage directly with clients to identify their needs, craft innovative solutions, and facilitate their journey toward success in the business marketplace.

Key Responsibilities

• Conduct in-depth consultations with clients to analyze their requirements and challenges.
• Design and propose custom B2B solutions aimed at optimizing client operations and driving business growth.
• Build and maintain strong relationships with clients, acting as a trusted advisor for their strategic decisions.
• Work alongside our technical team to ensure successful delivery and integration of solutions.
• Provide ongoing support and training to clients, ensuring they maximize the effectiveness of our solutions.
• Keep updated on industry trends and competitor offerings to provide valuable insights to clients.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 1000 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

We are seeking an experienced Technical Business Analyst / Consultant with strong expertise in technical requirement gathering, program management, and a solid understanding of the AWS ecosystem. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and successful delivery of solutions.

Key Responsibilities

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are seeking a highly experienced Techno-Functional Consultant who will lead Pricing Operations while driving the technology direction and architecture strategy across Google Cloud, Data Science Modeling, Agentic AI, Software Engineering, and Solution Architecture.

This is a hybrid role requiring strong business acumen in pricing and commercial operations, combined with deep technical expertise to design scalable, AI-driven, cloud-native solutions that enable intelligent pricing, automation, and data-driven decision-making.

The ideal candidate bridges business and engineering teams, ensuring pricing strategy is operationally efficient, analytically robust, and technologically advanced.

RESPONSIBILITIES:

1. Pricing Operations Leadership

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails and chats;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

We are looking for a responsible and customer-oriented Customer Support Consultant to support our B2B clients. In this role, you will assist customers throughout their experience with the product, including onboarding, daily usage, and issue resolution. You will serve as a primary point of contact for inquiries, ensuring timely communication and effective problem-solving.

Excited? Let’s see what it takes 💛

What you will do:

• Provide high-quality customer support via chat, email, and phone;
• Provide accurate information, guidance, and solutions to customer requests;
• Collaborate closely with the development and product teams to escalate and resolve complex cases;
• Understand customers’ needs and deliver constructive feedback to the management team;
• Follow up with clients to ensure issues are fully resolved and a high level of satisfaction is maintained.

What you need to succeed in this role:

We are looking for a responsible and customer-oriented Customer Support Consultant to support our B2B clients. In this role, you will assist customers throughout their experience with the product, including onboarding, daily usage, and issue resolution. You will serve as a primary point of contact for inquiries, ensuring timely communication and effective problem-solving.

Excited? Let’s see what it takes 💛

What you will do:

• Provide high-quality customer support via chat, email, and phone;
• Provide accurate information, guidance, and solutions to customer requests;
• Collaborate closely with the development and product teams to escalate and resolve complex cases;
• Understand customers’ needs and deliver constructive feedback to the management team;
• Follow up with clients to ensure issues are fully resolved and a high level of satisfaction is maintained.

What you need to succeed in this role:

We are looking for a responsible and customer-oriented Customer Support Consultant to support our B2B clients. In this role, you will assist customers throughout their experience with the product, including onboarding, daily usage, and issue resolution. You will serve as a primary point of contact for inquiries, ensuring timely communication and effective problem-solving.

Excited? Let’s see what it takes 💛

What you will do:

• Provide high-quality customer support via chat, email, and phone;
• Provide accurate information, guidance, and solutions to customer requests;
• Collaborate closely with the development and product teams to escalate and resolve complex cases;
• Understand customers’ needs and deliver constructive feedback to the management team;
• Follow up with clients to ensure issues are fully resolved and a high level of satisfaction is maintained.

What you need to succeed in this role:

Mercier Consultancy MD is thrilled to announce an opening for a Solutions Consultant with Polish language skills to join our vibrant team in Sofia, Bulgaria! We offer a fully paid relocation package to help you embark on this exciting new journey. As a Solutions Consultant, you will have the opportunity to work closely with clients, understand their unique needs, and develop tailored solutions that enhance their business operations.

Key Responsibilities

• Engage with clients through meaningful consultations to identify their specific challenges and objectives.
• Design and propose customized solutions that address client needs and drive business success.
• Act as a trusted advisor by providing valuable insights and recommendations based on best practices.
• Collaborate with internal teams to ensure effective implementation and ongoing support of solutions.
• Deliver training sessions that empower clients to utilize our products effectively and efficiently.
• Stay informed about industry trends and new technologies to provide informed guidance to clients.

Requirements

Mercier Consultancy MD is on the lookout for a Solutions Consultant proficient in Czech and English to join our dynamic team in Sofia, Bulgaria! We offer fully paid relocation for the right candidate, making it easier for you to embark on this exciting new chapter in your career. As a Solutions Consultant, you will work closely with our clients to understand their needs and provide tailored solutions that enhance their business operations. If you are driven by a passion for technology and helping others, this role could be perfect for you!

Key Responsibilities

• Engage with clients to conduct thorough consultations, identifying their unique challenges and business objectives.
• Develop and present customized solutions designed to address client needs effectively.
• Act as a trusted advisor, delivering insights and recommendations based on industry best practices.
• Collaborate with internal teams to ensure smooth solution implementation and offer ongoing support to clients.
• Facilitate training sessions to empower clients in utilizing our products and services effectively.
• Keep abreast of market trends and emerging technologies to provide informed guidance to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Slovenian Speaking Solutions Consultant to join our team in Sofia, Bulgaria! We provide fully paid relocation to help you embark on this amazing journey. In this role, you will connect with clients, understand their unique challenges, and deliver personalized solutions that empower their business success. If you are passionate about technology and dedicated to client service, we want to hear from you!

Key Responsibilities

• Engage with clients through consultations to assess their specific needs and business objectives.
• Design and propose customized solutions that effectively tackle client challenges and enhance their operations.
• Act as a trusted advisor, offering valuable insights and recommendations to improve client outcomes.
• Collaborate with internal teams to ensure seamless implementation and ongoing support of solutions.
• Conduct training sessions to help clients maximize their use of our products and services.
• Stay informed about industry trends and emerging technologies to provide timely, relevant advice to clients.

Requirements