Join the team at Mercier Consultancy MD as a Polish Customer Care Advisor! This remote position allows you to work from anywhere in Greece, and is perfect for individuals who are passionate about providing high-quality customer care. Your role will involve assisting Polish-speaking clients with their inquiries, ensuring a seamless and positive experience.

Key Responsibilities

• Provide exceptional customer support in Polish through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to products, services, and order statuses.
• Document interactions accurately in our CRM system to ensure consistent follow-up.
• Resolve issues and complaints effectively to maintain customer satisfaction.
• Collaborate with other teams to escalate complex inquiries as needed.
• Stay informed about product updates, policies, and services to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for a German Client Care Consultant for a new online payment platform based in Athens. This is a unique opportunity to be part of a pioneering team that is dedicated to providing top-tier support to our German-speaking clients as they navigate our innovative payment solutions. If you're passionate about customer care and technology, we want you on our team!

Key Responsibilities

• Provide exceptional support to German-speaking clients through multiple communication channels, including phone, email, and chat.
• Assist clients with onboarding processes and ensure they understand the functionalities of the new online payment platform.
• Identify and resolve client issues promptly while maintaining a high level of customer satisfaction.
• Educate clients on best practices for using the payment platform to optimize their experience.
• Document client interactions and provide feedback to improve service offerings and client experience.
• Collaborate with internal teams to develop training materials and support resources for clients.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for a French Customer Support Representative for a prestigious Jewelry Company, with the flexibility of working remotely from Athens, Greece. This role is perfect for individuals who possess a passion for luxury products and exceptional customer service. You will play a key role in supporting French-speaking clients, ensuring they receive superior assistance and guidance regarding their jewelry inquiries.

Key Responsibilities

• Provide dedicated customer support to French-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries related to jewelry products, orders, and company policies.
• Resolve customer issues and complaints efficiently to maintain high levels of satisfaction.
• Accurately document customer interactions and feedback in our CRM system.
• Collaborate closely with the sales and product teams to ensure exceptional service delivery.
• Stay informed about the latest jewelry trends, collections, and industry developments.

Requirements

Mercier Consultancy MD is seeking a motivated Dutch Customer Success Specialist to join our team in a fully remote capacity across Greece! This is an exceptional opportunity to work with a dynamic team while providing outstanding support to our Dutch-speaking clients from the comfort of your own home. As a Customer Success Specialist, you will play a pivotal role in ensuring our clients receive the best possible guidance and support in utilizing our services.

Key Responsibilities

• Serve as the primary contact for Dutch-speaking clients, cultivating strong relationships to enhance their overall experience.
• Assist clients in understanding and effectively using our products and services to achieve their goals.
• Proactively track client satisfaction levels and offer personalized resources for their success.
• Maintain comprehensive records of client interactions and feedback in our CRM system.
• Work closely with different teams to resolve client issues and implement effective solutions.
• Keep abreast of industry trends to provide meaningful insights to clients.

Requirements

Department: Finance
Location: Interocean Marine Services
Reports to: Chief Financial Officer (CFO)

Role Overview:

An exciting opportunity has arisen to join the Financial Team as a Graduate Accountant. This role is ideal for a recent graduate looking to build a career in finance within a dynamic and multidisciplinary marine services company.

The Graduate Accountant will support the CFO in managing financial operations, ensuring accurate and timely reporting, and maintaining compliance with statutory and regulatory requirements.

Key Responsibilities:

Monthly Management Accounts

• Prepare monthly management accounts in line with reporting deadlines
• Process month-end journals including prepayments, cost and revenue accruals
• Provide financial analysis and support as required by the CFO

General Accounting Duties

• Assist with the preparation of annual financial statements and audit requirements
• Maintain control systems over accounting transactions
• Support accounts payable processes, including subcontractor payments and weekly payroll
• Assist with sales invoicing and other financial documentation

Requirements

• Degree in Accountancy, Finance, or Mathematics

About the Role

Excelya is on the lookout for a talented Statistical Programmer to join our dynamic team. We are dedicated to upholding our core values of Audacity, Care, and Energy, and we believe that each member of our team plays a pivotal role in advancing clinical research through precise and insightful statistical analysis.

As a Statistical Programmer, you will leverage your expertise to analyze and interpret complex clinical data, ensuring our studies meet the highest standards of quality and compliance. This role not only allows you to showcase your programming skills but also provides the opportunity to collaborate with a diverse group of professionals committed to making a tangible impact in healthcare.

Key Responsibilities:

Mercier Consultancy MD is proud to offer an exciting opportunity to work remotely across beautiful Greece with two leading companies, Eneco and Proximus. This role is perfect for individuals who are enthusiastic about customer service and eager to represent renowned brands from the comfort of their own home. In your position, you will engage with customers, provide solutions, and deliver exceptional service to enhance their experiences.

Key Responsibilities

• Manage incoming customer inquiries and provide informative assistance regarding Eneco and Proximus services.
• Guide customers through their questions and concerns, ensuring clear and friendly communication.
• Document interactions accurately in the CRM system for follow-up and service improvement.
• Collaborate effectively with team members to provide comprehensive support and address client needs.
• Stay updated on product knowledge, promotions, and policies to provide accurate information.
• Deliver solutions that enhance customer satisfaction and promote brand loyalty.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity to werk bij Mercier Consultancy in Griekenland! This role offers you the chance to work remotely from the stunning landscapes of Greece, allowing you to enjoy a great work-life balance while contributing to our dynamic team. We are seeking motivated individuals who are eager to be part of a forward-thinking company dedicated to providing excellent service in various sectors.

Key Responsibilities

• Engage with customers and clients through various communication channels, providing exceptional support and guidance tailored to their needs.
• Handle inquiries, troubleshoot issues, and ensure customer satisfaction while maintaining the company’s high standards.
• Collaborate with colleagues across departments to foster a cohesive team environment and share best practices.
• Keep accurate records of client interactions in the CRM system and maintain organized documentation.
• Stay informed about company policies, procedures, and industry trends to better assist clients and drive solutions.

Requirements

Join the dynamic team at Mercier Consultancy MD as a Swedish Speaking B2B Acquisition Agent in Greece, where you will enjoy a competitive salary of 1600 Euro per month while working in an engaging and supportive environment! If you're passionate about sales and skilled at building relationships, this could be the perfect opportunity for you to make a real impact in the B2B sector.

Your Mission

• Reach out to prospective clients in the Swedish market, utilizing your industry knowledge and excellent communication skills to establish valuable connections.
• Nurture relationships and engage potential clients to understand their needs and how our solutions can best serve them.
• Conduct thorough market analysis to identify opportunities for growth and expansion.
• Present compelling proposals and articulate the unique benefits of our services to prospective clients.
• Collaborate with our vibrant team to craft strategies that drive results and exceed sales targets.
• Utilize our CRM system to keep records of client interactions and ensure a seamless communication flow.

Requirements

Mercier Consultancy MD is excited to present a unique opportunity to work remote in Greece for Eneco! This role invites enthusiastic individuals who are eager to discover, experience, and contribute to an innovative company while enjoying the beautiful landscapes and culture of Greece. As part of our team, you will engage with customers and assist them in navigating our products and services, all while working in a dynamic and supportive environment.

Key Responsibilities

• Engage customers through various communication channels, providing information and assistance related to Eneco's services.
• Deliver exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
• Document interactions and maintain accurate records in our CRM system to track customer feedback and service quality.
• Collaborate with team members to share insights and improve customer experience strategies.
• Stay updated on company products, services, and industry trends to provide informed assistance.
• Enjoy the flexibility of remote work while embracing the vibrant culture and scenery of Greece.

Requirements