Mercier Consultancy MD is excited to present an opportunity for German Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is tailored for individuals who are dedicated to supporting health and wellness through exemplary customer service. As a representative, you will assist customers and healthcare professionals with inquiries about pharmaceutical products and services while communicating effectively in German.

Key Responsibilities

• Manage customer inquiries related to pharmaceutical products, services, and regulations via phone, email, and live chat in German.
• Provide accurate information on product details, availability, and usage instructions to customers.
• Assist healthcare professionals with order management, prescription clarifications, and any service-related questions.
• Resolve customer issues and complaints in a timely manner, ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for compliance and future reference.
• Collaborate with internal teams to improve processes and enhance the overall customer experience.
• Stay informed about industry trends, regulations, and Schering product offerings to provide knowledgeable support.

Requirements

Mercier Consultancy MD is excited to announce a job opening for German Speaking Customer Service Representatives in the Food & Beverage industry. This is a fantastic opportunity for individuals who are passionate about the culinary world and dedicated to providing excellent customer support. In this role, you will assist customers with inquiries related to food products, services, and orders while communicating effectively in German.

Key Responsibilities

• Respond to customer inquiries about food and beverage products, services, and order status via phone, email, and chat in German.
• Provide information regarding ingredients, nutritional information, and dietary restrictions.
• Assist customers with placing orders, processing returns, and handling complaints with empathy and efficiency.
• Document customer interactions accurately in the customer relationship management (CRM) system.
• Collaborate with internal teams, including logistics and marketing, to enhance customer experience.
• Stay updated on product offerings and industry trends to inform customers effectively.

Requirements

Mercier Consultancy MD is pleased to announce a vacancy for German Speaking Customer Service Representatives in the banking industry. This role is ideal for individuals who are detail-oriented, have a strong financial acumen, and are committed to delivering excellent customer service. You will assist clients with their banking inquiries, ensuring they receive timely and accurate information while communicating effectively in German.

Key Responsibilities

• Manage customer inquiries related to banking products and services via phone, email, and chat in German.
• Provide information on account management, loan options, and financial services.
• Assist with transaction inquiries, card activations, and security concerns.
• Resolve customer issues and complaints efficiently while ensuring a high level of satisfaction.
• Document customer interactions accurately and maintain comprehensive records in the CRM system.
• Collaborate with banking teams to address customer needs and enhance service delivery.
• Stay updated on banking regulations and new products to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to offer an outstanding opportunity for German Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals with a passion for travel and exceptional customer service skills. As part of our team, you will assist customers with their aviation inquiries and needs while communicating effectively in German.

Key Responsibilities

• Handle customer inquiries regarding flight bookings, airline services, and travel regulations via phone, email, and live chat in German.
• Provide information about flight schedules, fares, and baggage policies to ensure customer understanding.
• Assist customers with changes to bookings, cancellations, and special requests.
• Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with airline and operational teams to provide real-time updates to customers.
• Stay informed about changes in aviation protocols and service offerings to better assist customers.

Requirements

Mercier Consultancy MD is pleased to announce an opportunity for French Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for individuals who possess a passion for real estate and enjoy helping clients navigate their property needs. As a representative, you will provide essential support to customers, answering inquiries and assisting them with various aspects of their real estate journey while communicating in French.

Key Responsibilities

• Respond to customer inquiries related to real estate services, property listings, and market information via phone, email, and live chat in French.
• Assist clients with property viewings, scheduling, and related services.
• Provide accurate information regarding property values, market trends, and financing options.
• Resolve customer concerns in a timely and professional manner, ensuring overall satisfaction.
• Maintain detailed records of customer interactions and follow up as necessary.
• Collaborate with agents and other teams to facilitate seamless customer service experiences.
• Stay informed about market changes and real estate regulations to assist clients effectively.

Requirements

Mercier Consultancy MD is excited to present an opportunity for French Speaking Customer Service Representatives in the Media & Entertainment industry. This role is perfect for individuals who are passionate about media, entertainment, and providing exceptional customer service. As a part of our team, you will assist customers in navigating their inquiries, ensuring they have a seamless experience with our media offerings and entertainment services, all while communicating in French.

Key Responsibilities

• Provide customer support for inquiries related to media products, subscriptions, and live entertainment events via phone, email, and chat in French.
• Assist customers with account management, technical troubleshooting, and service enhancements.
• Deliver information about new releases, promotions, and upcoming events to customers.
• Resolve customer complaints efficiently and professionally, ensuring a positive experience.
• Maintain thorough documentation of customer interactions and feedback in the CRM system.
• Collaborate with marketing and content teams to ensure alignment and up-to-date information for customers.
• Stay informed about industry trends and digital media advancements to enhance customer engagement.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the finance industry. This position is ideal for individuals who are passionate about finance and dedicated to providing outstanding customer support. As a member of our customer service team, you will assist clients with their financial inquiries and help them navigate our services while communicating effectively in French.

Key Responsibilities

• Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in French.
• Provide detailed information on account options, transaction processes, and financial regulations.
• Assist customers with account setup, changes, and troubleshooting any issues.
• Resolve customer complaints and concerns promptly, ensuring high levels of satisfaction.
• Document all interactions accurately in our CRM system for proper tracking and follow-up.
• Collaborate with internal teams to address complex inquiries and improve service quality.
• Stay informed about financial products and market trends to provide the best assistance to customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for French Speaking Customer Service Representatives in the aviation industry. This role is tailor-made for individuals who are enthusiastic about providing excellent customer support within a fast-paced environment. As a representative, you will assist passengers and clients with their aviation inquiries, ensuring that they receive timely and accurate information while communicating effectively in French.

Key Responsibilities

• Manage customer inquiries related to flight information, bookings, and aviation services via phone, email, and chat in French.
• Provide assistance with ticketing, changes, cancellations, and special requests.
• Resolve customer concerns promptly and professionally, striving for maximum satisfaction.
• Document all customer interactions accurately to maintain comprehensive records.
• Collaborate with airline and airport teams to address customer issues and enhance service delivery.
• Stay informed about the latest developments in the aviation industry to provide relevant and accurate information.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives in the banking industry. This position is ideal for individuals who have a strong interest in financial services and a commitment to delivering exceptional customer support. As a representative, you will assist clients in navigating banking products and services, all while communicating effectively in Dutch.

Key Responsibilities

• Manage customer inquiries related to banking products, services, and account management via phone, email, and chat in Dutch.
• Provide detailed information on account options, loan products, and investment services.
• Assist customers with online banking, transaction inquiries, and troubleshooting issues.
• Resolve customer complaints and ensure a high level of customer satisfaction.
• Document all customer interactions accurately and maintain comprehensive records in the CRM system.
• Collaborate with internal teams to improve service delivery and customer experience.
• Stay informed about banking regulations and financial products to provide accurate assistance.

Requirements

TRL Ltd are currently recruiting for a System Engineer to help with the preparation of the Level 3 and Level 4 Commissioning Procedures for assigned NSP/ BOP/ Common systems based on commissioning specifications provided by the EPC Contractor. Preparing lay up & conservation procedures for assigned systems in preparation for the refurbishment outage. Providing oversight on field activities related to commissioning. Reporting commissioning problems and participating in their diagnosis and resolution. Interfacing as required with all groups involved directly or indirectly with the commissioning of systems. Preparing commissioning reports. Preparing Return to Service (RTS) procedures for assigned systems post-refurbishment.

Requirements

Within the terms of reference and context provided the Superintendent, NSP/BOP/Common systems and through collateral relationships with peers within the PMO, the System Engineer is accountable for the following: