food products

German Speaking Customer Service for a Telecommunications Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a unique opportunity for German Speaking Customer Service Representatives for a Gourmet Salt Company in Greece. This role is perfect for individuals who have a passion for gourmet food products and exceptional customer service skills. As a representative, you will engage with customers in German, assisting them with inquiries about gourmet salt products and ensuring a delightful shopping experience.


Key Responsibilities

  • Respond to customer inquiries related to gourmet salt products, including product details, availability, and pricing via phone, email, and chat in German.
  • Provide information about the uses, benefits, and recipes involving gourmet salt to enhance customer experiences.
  • Assist customers with order placement, modifications, and processing returns or exchanges.
  • Resolve customer complaints and issues promptly and effectively, ensuring customer satisfaction.
  • Accurately document all customer interactions and inquiries in the CRM system for future reference.
  • Collaborate with internal teams to improve service delivery and support marketing initiatives.
  • Stay informed about gourmet food trends and product innovations to provide relevant information to customers.

Requirements

Job Skills

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Dutch / Flemish Speaking Agent For Bofrost - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for a Dutch/Flemish Speaking Agent for Bofrost, offering the flexibility to work remotely from the stunning surroundings of Greece. In this role, you will be instrumental in delivering top-notch customer service to Dutch/Flemish-speaking clients, assisting them with their inquiries about Bofrost's premium frozen food products.


Responsibilities

  • Engage with customers through phone, email, and chat in Dutch/Flemish, providing comprehensive support and information about Bofrost products and services.
  • Assist customers with their orders, address any issues related to delivery, and ensure overall satisfaction.
  • Troubleshoot problems and provide solutions, guiding customers on how to use Bofrost offerings effectively.
  • Document customer interactions in the CRM system to ensure efficient service and to contribute to team performance metrics.
  • Collaborate with other departments to resolve complex customer inquiries and improve service processes.
  • Maintain up-to-date knowledge of product offerings and promotions to provide accurate information to customers.

Requirements

Job Skills

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Nordic Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Nordic Speaking Customer Service Representatives in the Food & Beverage industry. This position is ideal for individuals who are passionate about food products and customer satisfaction. In this role, you will assist customers in navigating inquiries related to products, orders, and services, all while providing support in a Nordic language.


Key Responsibilities

  • Manage customer inquiries regarding food and beverage products, orders, and service options via phone, email, and chat in a Nordic language.
  • Provide detailed information on product availability, ingredients, pricing, and promotions.
  • Assist customers with order processing, modifications, and cancellations.
  • Resolve any customer complaints and issues efficiently, ensuring a high level of satisfaction.
  • Document all customer interactions accurately in our CRM system for effective follow-up.
  • Collaborate with logistics and operations teams to ensure timely service and delivery.
  • Stay informed on industry trends and company product offerings to assist customers effectively.

Requirements

Job Skills

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Danish Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for candidates who are passionate about food and committed to providing outstanding customer service. As a representative, you will assist customers with inquiries related to food products, orders, and services while providing exceptional support in Danish.


Key Responsibilities

  • Manage incoming customer inquiries regarding food and beverage products, orders, and service issues via phone, email, and live chat in Danish.
  • Provide detailed information about product availability, nutritional information, and promotions to customers.
  • Assist customers with order processing, modifications, and cancellations carefully and accurately.
  • Resolve customer complaints and issues effectively to ensure satisfaction and loyalty.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with production and logistics teams to ensure timely delivery and service quality.
  • Stay informed about industry trends and product knowledge to assist customers effectively.

Requirements

Job Skills

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German Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a job opening for German Speaking Customer Service Representatives in the Food & Beverage industry. This is a fantastic opportunity for individuals who are passionate about the culinary world and dedicated to providing excellent customer support. In this role, you will assist customers with inquiries related to food products, services, and orders while communicating effectively in German.


Key Responsibilities

  • Respond to customer inquiries about food and beverage products, services, and order status via phone, email, and chat in German.
  • Provide information regarding ingredients, nutritional information, and dietary restrictions.
  • Assist customers with placing orders, processing returns, and handling complaints with empathy and efficiency.
  • Document customer interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with internal teams, including logistics and marketing, to enhance customer experience.
  • Stay updated on product offerings and industry trends to inform customers effectively.

Requirements

Job Skills

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Nordic Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Nordic Speaking Customer Service Representatives in the Food & Beverage industry. This role offers a unique opportunity for individuals passionate about customer service and the culinary world. You will be the voice of our company, assisting customers with their inquiries regarding food products, beverages, and services in the Nordic languages, ensuring they receive outstanding support and information.


Key Responsibilities

  • Handle customer inquiries related to food and beverage products, pricing, and availability via phone, email, and live chat in Nordic languages.
  • Provide guidance on product usage, nutritional information, and dietary considerations.
  • Resolve customer issues and complaints efficiently, ensuring a positive experience.
  • Document all customer interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with our sales and marketing teams to promote new products and initiatives.
  • Stay updated on industry trends and product knowledge to provide relevant information to customers.

Requirements

Job Skills

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