French Speaking Customer Service for Real Estate industry
posted by: spj_bot
Mercier Consultancy MD is pleased to announce an opportunity for French Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for individuals who possess a passion for real estate and enjoy helping clients navigate their property needs. As a representative, you will provide essential support to customers, answering inquiries and assisting them with various aspects of their real estate journey while communicating in French.
Key Responsibilities
- Respond to customer inquiries related to real estate services, property listings, and market information via phone, email, and live chat in French.
- Assist clients with property viewings, scheduling, and related services.
- Provide accurate information regarding property values, market trends, and financing options.
- Resolve customer concerns in a timely and professional manner, ensuring overall satisfaction.
- Maintain detailed records of customer interactions and follow up as necessary.
- Collaborate with agents and other teams to facilitate seamless customer service experiences.
- Stay informed about market changes and real estate regulations to assist clients effectively.
Requirements