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French Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. This role is ideal for individuals who are passionate about providing exceptional service and have a strong interest in transportation solutions. As a representative, you will engage with customers and assist them in navigating their transportation needs while communicating effectively in French.


Key Responsibilities

  • Manage customer inquiries related to transportation services, bookings, and schedules via phone, email, and live chat in French.
  • Provide accurate information on shipping options, delivery timelines, and service policies.
  • Assist customers with the booking process, changes, and cancellations of services.
  • Resolve any issues or complaints in a timely and professional manner.
  • Document customer interactions accurately in our CRM system for future reference.
  • Collaborate with operational teams to provide real-time information to customers.
  • Stay informed about transportation trends and service updates to assist customers effectively.

Requirements

Job Skills

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French Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for French Speaking Customer Service Representatives in the vibrant Social Media industry. This is a fantastic opportunity for individuals who are passionate about social media and dedicated to providing exceptional support to users while communicating in French. As part of our team, you will engage with customers, address their inquiries, and help enhance their experience on various social media platforms.


Key Responsibilities

  • Manage customer inquiries related to social media functionalities, account management, and troubleshooting via phone, email, and chat in French.
  • Provide users with guidance on best practices for utilizing social media features effectively.
  • Resolve issues related to account access, content moderation, and privacy inquiries.
  • Document customer interactions accurately and ensure follow-up where necessary.
  • Collaborate closely with the social media team to relay user feedback and improve service offerings.
  • Stay updated on social media trends, policies, and features to assist users efficiently.

Requirements

Job Skills

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French Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is delighted to present a fantastic opportunity for French Speaking Customer Service Representatives in the Retail industry. This role is perfect for individuals who are enthusiastic about providing excellent customer service and have a passion for retail. As a key member of our team, you will assist customers in navigating their shopping experience, answering inquiries, and resolving issues all while communicating in French.


Key Responsibilities

  • Handle customer inquiries regarding products, services, and store policies via phone, email, and chat in French.
  • Assist customers with order placement, returns, exchanges, and account management.
  • Provide product recommendations and information to enhance the customer shopping experience.
  • Resolve customer complaints and issues promptly and professionally.
  • Document interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with store teams to ensure customer satisfaction and efficient service delivery.
  • Stay updated on promotions, new products, and retail trends to provide informed assistance.

Requirements

Job Skills

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French Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an excellent opportunity for French Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is designed for individuals who are passionate about healthcare and committed to providing outstanding customer service. You will be responsible for assisting customers with their pharmaceutical inquiries, ensuring they receive accurate information while communicating effectively in French.


Key Responsibilities

  • Manage customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and chat in French.
  • Provide detailed information about product usage, benefits, and potential side effects while ensuring compliance with industry regulations.
  • Assist healthcare professionals and patients with order processing, refills, and product availability.
  • Resolve any issues or complaints promptly and professionally to ensure high levels of customer satisfaction.
  • Document all interactions accurately in the CRM system, adhering to privacy and regulatory standards.
  • Collaborate with clinical teams to provide customers with timely and relevant information.
  • Stay informed about industry trends, new products, and company offerings to enhance customer interactions.

Requirements

Job Skills

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French Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for French Speaking Customer Service Representatives in the Food & Beverage industry. This position is perfect for individuals who have a passion for customer service and a love for food and beverage products. In this role, you will engage with customers to provide support, resolve inquiries, and enhance their overall experience with our products and services while communicating fluently in French.


Key Responsibilities

  • Respond to customer inquiries related to food and beverage products, orders, and services via phone, email, and chat in French.
  • Provide information on product availability, ingredients, and dietary considerations.
  • Assist customers with order placements, tracking, and resolving any issues related to their orders.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with sales and distribution teams to ensure timely responses to customer needs.
  • Stay updated on new products and promotions to provide accurate information to customers.

Requirements

Job Skills

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French Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a vacancy for French Speaking Customer Service Representatives in the Education & E-Learning industry. This is a fantastic opportunity for individuals passionate about supporting learners and educators while delivering top-notch customer service. In this role, you will assist students, parents, and educational institutions in navigating their e-learning platforms and services, all while communicating fluently in French.


Key Responsibilities

  • Manage customer inquiries related to e-learning services, course registration, and technical support via phone, email, and live chat in French.
  • Provide guidance on navigating the e-learning platform, including troubleshooting and account management.
  • Assist customers with course-related questions, materials, and assessments.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with educational teams to enhance user experience and address academic inquiries.
  • Stay informed about updates in the education sector and e-learning trends to offer valuable insights to customers.

Requirements

Job Skills

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Spanish Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Spanish Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who have a passion for helping customers and a strong understanding of retail operations. You will be instrumental in providing exceptional service and support to our clients, ensuring their shopping experience is enjoyable and hassle-free, all while communicating in Spanish.


Key Responsibilities

  • Handle customer inquiries regarding retail products, orders, and services via phone, email, and live chat in Spanish.
  • Provide assistance with product selection, returns, and tracking order status.
  • Resolve customer issues and complaints effectively and efficiently, maintaining a positive experience.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with the sales and logistics teams to ensure timely resolution of customer inquiries.
  • Stay updated on product offerings, promotions, and store policies to provide accurate information.

Requirements

Job Skills

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Spanish Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Spanish Speaking Customer Service Representatives in the Media & Entertainment industry. If you have a passion for media, entertainment, and delivering exceptional service, we want to hear from you! In this role, you will assist customers in navigating their inquiries, providing support related to content, subscriptions, and services, all while communicating effectively in Spanish.


Key Responsibilities

  • Handle customer inquiries regarding media content, subscription services, and technical support via phone, email, and live chat in Spanish.
  • Provide assistance with account management, billing questions, and service activation.
  • Resolve customer issues and complaints promptly, ensuring a positive experience.
  • Document all customer interactions accurately in our CRM system for follow-up and reporting.
  • Collaborate with different departments to ensure seamless service delivery to customers.
  • Stay up-to-date with the latest trends in media and entertainment to provide informed support.

Requirements

Job Skills

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Spanish Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Spanish Speaking Customer Service Representatives in the aviation industry. This role is ideal for individuals passionate about air travel and dedicated to providing exceptional support to customers. As a representative, you will assist clients with their inquiries, ensuring they have a smooth and enjoyable experience while communicating effectively in Spanish.


Key Responsibilities

  • Handle customer inquiries related to aviation services, ticketing, and flight information via phone, email, and chat in Spanish.
  • Assist customers with booking flights, managing reservations, and providing information on travel policies.
  • Resolve customer issues and complaints effectively, ensuring a positive customer experience.
  • Document all customer interactions in our CRM system for accurate record-keeping.
  • Collaborate with internal teams to coordinate travel solutions and address service-related concerns.
  • Stay informed about airline policies, aviation regulations, and industry trends to assist customers accurately.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who have a passion for customer interaction and excellence in service. As a member of our customer service team, you will assist customers with their inquiries related to products, services, and experiences, all while communicating effectively in Portuguese.


Key Responsibilities

  • Manage customer inquiries regarding retail products, orders, and services via phone, email, and chat in Portuguese.
  • Provide detailed information on product availability, pricing, and promotional offers.
  • Assist customers with order processing, returns, and exchanges.
  • Resolve any customer complaints and issues with a positive and solutions-oriented approach.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with other departments to enhance customer satisfaction and streamline processes.
  • Stay updated on product knowledge and retail trends to provide exceptional service.

Requirements

Job Skills

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