At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Our high-performing, dynamic, and collaborative environment fosters professional growth at every stage. Quento Technologies seeks a highly motivated and experienced Senior Quality Assurance Engineer/Tester to join our team.

Your responsibilities will entail:

Join Our Team!

Are you fluent in Dutch and looking for an exciting opportunity for relocation? At Mercier Consultancy MD, we are excited to invite a dedicated and proactive Dutch Speaking Customer Representative to join our team in Sofia.

This position provides a fantastic opportunity to work in a dynamic environment while helping our clients reach their goals through exceptional customer service.

Your Role:

• Deliver outstanding customer support to Dutch-speaking clients, addressing inquiries with efficiency and professionalism.
• Communicate effectively through various channels including phone, email, and chat.
• Become familiar with client systems in order to provide accurate and timely assistance.
• Collaborate with team members to ensure the smooth resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-focused approach.
• Eagerness to learn new technologies and adapt to new workflows.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Willingness to relocate to Sofia for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and looking for a new adventure? At Mercier Consultancy MD, we are excited to invite a dedicated and enthusiastic Dutch Speaking Customer Representative to join our team with the opportunity for relocation to Sofia, Bulgaria.

This position presents an incredible chance to experience a vibrant city while contributing to our customer service excellence.

Your Role:

• Deliver outstanding customer support to Dutch-speaking clients, ensuring their inquiries are addressed with professionalism.
• Communicate effectively through various channels such as phone, email, and chat.
• Become familiar with our client systems to provide high-quality assistance.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, with a focus on customer satisfaction.
• Willingness to learn new technologies and tools suitable for remote and in-office work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Sofia, Bulgaria for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and ready for a new adventure? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch Speaking Customer Representative to join our team in Sofia.

This position offers the unique opportunity to relocate to Sofia, where you will experience a rich culture and contribute to delivering exceptional customer service.

Your Role:

• Provide outstanding customer support to Dutch-speaking clients, addressing their inquiries with professionalism and accuracy.
• Communicate through various channels, including phone, email, and chat.
• Become familiar with our client systems to deliver top-notch service.
• Collaborate with a dynamic team to ensure timely resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Excellent interpersonal and communication skills, with a strong focus on customer satisfaction.
• Willingness to learn and adapt to new technologies and systems.
• Self-motivated, proactive, and able to work well in a fast-paced environment.
• Open to relocating to Sofia for this exciting opportunity!

Benefits

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Appointment Setter who is ready to relocate to Sofia, Bulgaria. This role is an excellent chance for ambitious individuals eager to expand their careers in a vibrant, multicultural environment. As an Appointment Setter, you will be responsible for initiating contact with potential clients, building relationships, and scheduling appointments for our sales team.

Key Responsibilities

• Conduct outreach to Dutch-speaking prospects to identify and generate leads.
• Communicate effectively the benefits of our services to secure appointments for the sales team.
• Follow up with leads to build relationships and confirm scheduled appointments.
• Maintain accurate records of client interactions and appointment details in our CRM system.
• Collaborate with the sales team to ensure a seamless transition from appointment setting to sales discussions.
• Provide valuable feedback on lead quality and help refine appointment-setting strategies.
• Stay informed about industry trends and product offerings to engage prospects effectively.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Speaking Appointment Setter who is eager to relocate to Sofia, Bulgaria. This role is pivotal as you will be responsible for connecting with potential clients and scheduling appointments that facilitate our business growth. If you are looking to take the next step in your career while exploring the vibrant culture of Sofia, we want to hear from you!

Key Responsibilities

• Conduct outreach to Dutch-speaking prospects to generate and qualify leads.
• Effectively communicate our service offerings to set appointments for the sales team.
• Perform follow-ups with leads and manage appointment confirmations.
• Keep accurate records of client interactions and appointments in our CRM system.
• Work in collaboration with the sales team to ensure seamless communication and appointment management.
• Provide feedback on lead quality to help refine processes and strategies.
• Stay knowledgeable about industry trends and developments to engage prospects intelligently.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Appointment Setter ready to relocate to Sofia, Bulgaria. This role is ideal for individuals who are motivated to engage with potential clients and help drive growth within our sales team. By joining us, you'll experience a vibrant culture while advancing your career in a dynamic work environment.

Key Responsibilities

• Conduct outreach to Dutch-speaking prospects through phone calls and email to generate leads.
• Effectively communicate the advantages of our services and schedule appointments for the sales team.
• Follow up with leads to build relationships and confirm scheduled appointments.
• Maintain detailed records of client interactions and appointments in the CRM system.
• Work closely with the sales team to ensure seamless transitions from appointment setting to sales discussions.
• Offer feedback regarding lead quality and suggest improvements in the appointment-setting process.
• Keep abreast of industry developments and company offerings to engage prospects effectively.

Requirements

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role: