Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Join Our Team!

Are you fluent in German and seeking an exciting remote opportunity in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic German Speaking Customer Representative.

This position comes with the amazing benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while providing exceptional customer service to our clients.

Your Role:

• Offer outstanding support to German-speaking clients, ensuring inquiries are handled efficiently and professionally.
• Communicate via multiple channels including phone, email, and chat.
• Become well-versed in our client systems to provide top-notch service effectively.
• Collaborate with teammates to ensure the prompt resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills along with a customer-centric approach.
• Eagerness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

At HSO, we’re looking for a Product Manager to join HSO Studio - our global product development team. HSO Studio is where ideas become impact: a collaborative, forward-thinking environment where we design and build cutting-edge Microsoft-based solutions that drive business transformation for customers worldwide. As part of this dynamic team, you’ll have the opportunity to solve complex problems creatively, shape industry-leading products, and work with an exceptionally talented global group of engineers, designers, and product experts.

In this role, you will help define and deliver the vision, strategy, and roadmap for a portfolio of global products. You will work closely with a Senior Product Manager, who provides strategic oversight across our Professional Services CRM and Power Platform/CE product suite. This position offers a strong growth trajectory, with the potential to step into a product leadership role in the future.

As a Product Manager, you’ll collaborate with industry leaders, product marketing, business development teams, Microsoft, and key strategic customers to deliver solutions that drive measurable business impact. You will also help elevate the maturity of our product development organization by applying your experience in effective product management practices, engineering methodologies, and modern ways of working.

Key Responsibilities

We are looking for a Data Analyst who will work with marketing and product data, build visualizations, support decision-making with accurate insights, and contribute to the development of analytical models and automation.

Responsibilities

• Analyze marketing and product data to identify trends, patterns, and opportunities for optimization.
• Design and maintain dashboards and visual reports using BI tools (Looker Studio, Tableau, Power BI).
• Participate in building analytical and forecasting models based on product, financial, and behavioral data.
• Prepare technical documentation and maintain data dictionaries for the analytics function.
• Support automation of analytical processes, reporting pipelines, and recurring workflows.
• Collaborate with product, marketing, and engineering teams to ensure data accuracy and alignment.
• Present insights to stakeholders in a structured, clear, and actionable format.

Requirements

Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and Requirements

As a Customer Support Specialist for Smart Watch products, you will be part of a great team and will:

• Help the users with any issues they might have via tickets or calls
• Provide solutions to everyday device use questions on a case-by-case customer-oriented approach
• Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
• Work with a passionate team of customer-friendly colleagues from an international background

Requirements

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions. 

Robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. 

Responsibilities:

The PMO Analyst ensures delivery discipline across all projects by maintaining Asana hygiene, tracking progress on modules/features, preparing project health reports, collecting updates from PMs, flagging risks early, and supporting the Delivery Ops Lead in driving execution standards.

They act as the backbone of delivery governance, ensuring every project is updated, documented, and visible to leadership — without depending on individual PM habits.

Requirements

1. Asana Management & Delivery Hygiene

• Maintain daily oversight of all Asana boards for active projects (tasks, subtasks, deadlines, dependencies).
• Ensure PMs update status, timelines, documentation, and dependencies according to SOP.
• Identify overdue tasks, inconsistencies, and missing details.
• Send daily/weekly reminders to PMs and escalate hygiene issues to Delivery Ops Lead.

2. Project Progress Tracking

• Track module/feature-level progress against planned timelines.
• Verify updates provided by PMs are complete and accurate.
• Maintain progress sheets or trackers for all critical deliverables.
• Identify delays and bottlenecks early and escalate accordingly.

3. Weekly Delivery Reporting

Join Our Team!

Are you fluent in Spanish and looking for an exciting remote work opportunity in Greece? At Mercier Consultancy MD, we are eager to welcome a passionate and dedicated Spanish Speaking Customer Representative.

This role comes with the fantastic benefit of paid relocation to Greece, where you can enjoy a vibrant lifestyle while contributing to our customer service excellence.

Your Role:

• Provide outstanding customer support to Spanish-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Utilize our client systems to deliver high-quality service efficiently.
• Collaborate with your team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Spanish (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills with a focus on customer satisfaction.
• Eager to learn and adapt to new technologies and tools suited for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Our Team!

Are you fluent in Spanish and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are eager to welcome a dedicated and enthusiastic Spanish Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, allowing you to enjoy a beautiful lifestyle while significantly contributing to our customer service excellence.

Your Role:

• Provide outstanding customer support to Spanish-speaking clients, addressing their inquiries with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Navigate our client systems to deliver high-quality service efficiently.
• Work collaboratively with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Spanish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-focused approach.
• Eager to learn new tools and technologies suitable for remote work.
• Self-motivated, proactive, and adaptable to a fast-paced setting.
• Open to relocating to Greece for this remarkable opportunity!

Benefits